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Cleaning reviews in Batavia

  • A
    Bubbles Window Washing & Gutter Cleaning
    I���ve been in my home for thirty years and this is by far the best window washing service that I have ever experienced. The crew explained everything in detail and was ultra concerned that I was happy with the job. Windows, screens and tracks are sparkling!
    - Patricia N.
  • C
    Bubbles Window Washing & Gutter Cleaning
    The staff who did the work had poor communication skills and were very loud, enough to disrupt a phone call. The cleaning work on the windows was not the best in some areas, but good in others. I found water dripped on the floors, and the sills were not cleaned as I expected. I brought the windows and sills it to their attention, but I was basically dismissed. They used my water which of course the can, but didn't even ask where or anything to confirm usage and left water all over the patio. I was overcharged despite clarifying the cost/amount due with the workers and the person who processed my payment. I am so appalled that a different amount was charged. It took almost a week to process back. Very concerning extra amount was charged despite confirming the amount on the phone when I gave credit card for the amount of $265, and then immediately billed $295 minutes later. I also had a written quote for the work before it started, and no change was made to it before the work was performed, and I even asked it they needed to check the quote before the work started. (I asked, they did not, and they said no.) I had to call back and let them know I was overcharged, I feel like they were hoping I would miss it. This leave me with a very bad feeling about this company. After all this, I looked from outside of house at the windows, and I see drip marks all over my siding as if he wet screens and/or water from this sill drained all over our siding. Looks worse than clean windows.
    - Susan A.
  • A
    Squeaky Clean by Shelly Bean, LLC
    Amazing. A crew of two people did a very detail-oriented job of cleaning in 2 1/2 hours. Living room, dining room, kitchen, 3 bedrooms, 1 1/2 baths, stairs and entryway. The house was pretty dirty and the job they did was very thorough. The crew was friendly and great with my dogs. Very professional.
    - Cassandra W.
  • A
    Norm's Carpet Cleaning
    Norms returned my initial call within a few hours. I requested a quote due to the large area to be cleaned. Danny and Eric showed up on time to provide an estimate which was a lot less than other estimates I received. Danny and Eric showed up on time to clean carpets in my entire house. They were professional and polite and took great care with my furniture. I had many pet stains in one room which seemed to be gone after cleaning. Danny explained that if any returned, I should call them and they would come back free of charge and retreat the spots. I called them 2 weeks later about a few returning spots and they came back to treat within a few days. I am very happy with the service and responsiveness and will definitely use Norms again.
    - carolyn k.
  • D
    Amruss Inc & Isabela Skalna Inc
    Good luck getting them to show up. First time it was below freezing so they cancelled 30 minutes before the 10-2 time slot. They knew it would be cold. Second appointment they showed up at 3:45pm. There was no way to clean all the windows before dark, so many of them were not clean. He said he couldn't get them clean as it was the glass. It was a both that the windows had not been cleaned for about 2 years and you can't see if the window is clean in the dark. Rescheduled and he never showed. Tried to get earlier appointment but told as I live so far from them that it couldn't be earlier. Looking at what I can use to get my windows clean. They have chemical cleaning but this was never offered.
    - mary j.
  • A
    Bubbles Window Washing & Gutter Cleaning
    it went perfect. Who would think you'd get excited over hiring someone to clean the gutters, but with Bubbles you will. First, they were so responsive. I contacted them thru Angies List and directly thru their website. This was on a Sunday, so I didn't expect a response until the work week started again, but within a couple of hours I received a message and was already scheduled to have the work done. I was also contacted directly from their office first thing Monday morning. They were very clear about pricing and when the work would be done. They also answered any questions I had. They were scheduled to be here tomorrow, but they called this afternoon saying they had someone in the area and could they send them over, so I said yes. They were here about 10 minutes later. The guy who came to do the work was very pleasant, helpful and professional. He did a great job. I am so very happy with the whole experience. I highly recommend them. I now have a company to be my go-to gutter cleaning company, which is nice because we live in a wooded area that requires us to have them cleaned twice a year. Thanks so very much.
    - Elyse J O.
  • F
    The Maids of Aurora
    Once again, the owner has attitude, and cancelled on me. After several emails and phone calls, calling a MONTH IN advance to schedule an appointment, and booking it. He calls the next day and cancels it saying he doesn't have availability. I really wanted to give them a chance, but I had a similar experience last time I used them. The owner says a lot of "I don't know why they did that". Well then, don't use a service through the franchise if they misrepresent your availability and book appointments for you if they are not doing it right. You are just wasting everyone's time. He said he is calling the next day, and yes, I made a lot of plans around that date.
    - Susan A.
  • A
    L A McMahon Window Washing Inc
    Went well. They arrived a little late, but were very efficient once here. I was a bit confused on pricing, and my poor Spanish combined with the main employee's reasonably good English didn't clear my confusion. In the end, we figured it out and the price was good for the work done.
    - Therese H.
  • B
    Air Ducts Done Right Inc
    The cleaning of the air ducts was fine (swift and professional), except once they had finished, I had to remind the guys several times to fill in the hole they cut out in the vent in the basement. They also left metal shavings (and a few other metal scraps) on the basement floor which could have resulted in problems had my cats eaten the metal shavings. They also did not follow all steps when cleaning the dryer vent (e.g., they did not turn it on after cleaning). I checked the outside vent and it was not cleaned completely (e.g., still lots of dryer lint wedged on / between the vent flaps) and the hose on the back of the dryer was not re-connected so the room got extremely hot when I first tried to use the dryer. I called them back out to re-clean and install back properly - they did come back out about 5-6 days later and were very responsive re: having to re-do the dryer cleaning / re-connection.
    - Melanie H.
  • B
    Nu-Way Systems Carpet Dyeing & Cleaning
    It went well. The guys were very professional and communicated well about what they were doing before they started. It was a good cleaning overall, however a few smaller stains did come back later. I used the cleaner they left for me to treat those spots again.
    - Stephanie S.
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Cleaners in Batavia

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