Window Concepts

A 65 Reviews

Founded 1982 • Angie's List since June 2010

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Service Categories

Licensing

No License Required for Trade
Bonded
Insured
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Hours

Sunday
Closed
Monday
9:00 AM - 3:00 PM
Tuesday
9:00 AM - 3:00 PM
Wednesday
9:00 AM - 3:00 PM
Thursday
9:00 AM - 3:00 PM
Friday
9:00 AM - 2:00 PM
Saturday
Closed

Company Contact

33 W Higgins Rd Suite 905

Barrington, IL 60010

Description

Brian Murphy and Bob Domek have been providing thermal window replacement services since 1982. Years of experience from it’s managing partners is illustrated in the sales teams attentive nature to job details and the site crews cleanliness and caring about the job site. From the moment you talk with a sales person to the last person on the job site, Window Concepts of Arlington Heights keeps it simple, efficient and cost effective....

Verified Reviews

65 Total Reviews
Reviews by Rating
A Rated
43
B Rated
13
C Rated
3
D Rated
3
F Rated
3
Read reviews by category
window replacement (48)siding companies (19)roofing (7)door installation (13)insulation (1)gutter repair (1)
Showing 1-10 of 65 reviews
A

RATED

11/02/2020

Had a insurance claim for $8,000.00 in hail damage to my mobile home. I contacted numerous other contractors and they all left me being disappointed & frustrated. Window Concepts completed the job professionally, thoroughly and on time. I have nothing but praise regarding my experience with them and strongly recommend them.

DESCRIPTION OF WORK
Siding, Skirting and entire roof replacement.

CATEGORY roofing,siding,doors

COST $8,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 10/19/2020

A

RATED

09/06/2020

I would like to thank the folks at Window Concepts for helping me with my window installation. From start to finish, I felt confidence in the team at Window Concepts! Brian F helped me select the correct windows for my home. He was tireless in taking my questions and informing my decision. I needed to have 3 picture windows and 6 side double-hung windows replaced. Financially and emotionally this ...

DESCRIPTION OF WORK
Window replacement

CATEGORY replacement windows

COST $12,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 08/10/2020

A

RATED

05/15/2020

The service was good and they very good at communication.

DESCRIPTION OF WORK
They did window installation.

CATEGORY replacement windows

COST $14,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 01/15/2019

A

RATED

05/15/2020

It was awesome. They were very detailed, they were on time, and very professional, and looked over things so that the work was perfect for the first time.

DESCRIPTION OF WORK
They did window installation.

CATEGORY replacement windows

COST $3,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 11/15/2018

A

RATED

05/13/2020

They were very professional. They were very good. Affordable price. Their work was good.

DESCRIPTION OF WORK
They installed windows.

CATEGORY replacement windows

COST $6,500

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 05/13/2019

F

RATED

05/07/2019

Received a appointment conformation for 5/7/2019 for 1;00p.m. At 1:50p.m. I called them and was told that they had tried to reach me but could not ,and that the agent who was suppose to arrive had car trouble. I had been waiting on them since 11:00a.m. and my phone is in perfect working order so my question is who did they try to contact. I would never use this business nor refer them to anyone. R...

DESCRIPTION OF WORK
Replacing 2 rear entry doors

CATEGORY doors

WORK COMPLETED ON 05/07/2019

SERVICE PROVIDER RESPONSE

[Member Name Removed], When you contacted us we apologized and we explained that our agent was having car trouble and had tried to contact you. Your response was that you had already purchased from another company anyway. Our agent had many appointments that morning he had to cancel and he may have called the wrong number while attempting to reach you. We apologize for any inconvenience this has c...
D

RATED

03/31/2019

Product failed to perform as promised. We were promised a reprieve from the constant airplane noise and given assurances that we would be able to sleep at night. Unfortunately, this product did not perform as promised. I do not believe the product is at fault and the installation crew was professional and competent. Salesmen Dave and Garry spent two hours in my home experiencing the noise and draf...

DESCRIPTION OF WORK
Window Replacement due to Noise Issues

CATEGORY replacement windows

COST $5,200

SERVICES PERFORMED? Yes

WORK COMPLETED ON 02/05/2019

SERVICE PROVIDER RESPONSE

We tried diligently to explain and prove our product's value. Prior to posting this review you stated via direct fax to us dated March 22, 2019, "This is the end of all communication with your company unless you chose to escalate the situation." We ended communication per your request.
D

RATED

11/05/2018

While the salesman seemed knowledgable about the products and delivered a good presentation, we were totally turned off by the hard sales pitch that followed. My husband needed to leave before the presentation ended and the salesman insisted that he would only continue if both of us were there (even though I told him that I was going to be the one making the decision). We were turned off by the fi...

DESCRIPTION OF WORK
We were looking to replace about 8 windows.

CATEGORY replacement windows

WORK COMPLETED ON 11/05/2018

SERVICE PROVIDER RESPONSE

It is our regret that the salesman's tone was too aggressive. We request all homeowners to be present when making the decision, however, should have communicated it differently.
F

RATED

09/11/2018

Unable to secure appointment as I was told they would not come out to give me an estimate unless both my husband and I were present to hear what they had to say. I tried to explain 3 different ways and times that it was not possible for them to meet with both of us at the same time for an initial estimate, and she REFUSED to schedule an appointment. She told me if I changed my mind, I could call h...

DESCRIPTION OF WORK
Requested Quote to replace patio doors.

CATEGORY replacement windows

WORK COMPLETED ON 09/11/2018

SERVICE PROVIDER RESPONSE

It is requested all homeowners be present to make the decision, however, should have been handled better. Sorry for what transpired, we will address this issue.
A

RATED

06/14/2018

Awesome! When my cedar siding was starting to rot, I knew that painting (for the 3rd time) was not going to be an option. I made the decision to invest in vinyl siding (I went with the higher end Prodigy brand) along with new soffitt and gutters since I wanted a maintenance-free exterior. I understood this would be more costly than painting, however when I added up the lifetime savings, I felt thi...

DESCRIPTION OF WORK
Replaced Cedar Siding with Vinyl Siding along with gutters and soffitt

CATEGORY gutter repair,siding

COST $27,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 05/30/2018

Images

Photo for Window Concepts - 33 W Higgins Rd, Barrington, IL - 37154596

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SERVICE PROVIDER RESPONSE

[Member Name Removed], we value your feedback and are thrilled you see the value in your home improvement. We appreciate you writing such a thorough review talking about each part of the process in great detail.

Services Offered

Replacement Windows, Doors, Siding, Roofing

Services Not Offered

Repairs

General Information
Free Estimates
Yes
Eco-Friendly Accreditations
Yes
Payment Options
Visa, MasterCard, Discover, Financing Available, Check
Senior Discount
15%
Emergency Service
No
Warranties
Yes