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Fireplace Repair reviews in Bannockburn

  • A
    Jiminy Chimney was more than accommodating.  After buying a house without full chimney inspections, and then finding out both the gas chimney and fireplace chimney were a mess, these guys helped me sort out all the different chimney sweep opinions and estimates I got.  Too many of these chimney sweep companies try to take you for a ride, and they know you won't get up in the chimney to see what's really going on, nor would I even know the difference.  This was an honest company that didn't try to oversell me and understood I could only do what needed to be done.  I really felt I could trust them, and true to form, their estimates were honest - and didn't include all the extra stuff that wasn't necessary that two other companies gave me.  Hence, we went with Jiminy.  The owner even came out himself to inspect out gas chimney to make absolutely sure a new liner was needed, and then he beat the price of a competitive quote.  
    The guys that did the work were on time, courteous, and professional.  Although there's really no way for me to check the work, as I'm not a professional chimney sweep, I assume the work was done well as my furnace and hot water heater have been running and venting, and there have been no carbon monoxide detectors going off.  
    Overall, a great experience.  I would use them again.
    - Rashidi H.
  • A
    Todd did a great job as always.  I used him in my previous home and based on the quality of work, price, and professionalism, I decided to use him again in my new home.  Given the size of the home (13,000 sq ft) and number of fireplaces (10), this was a large and complex project.  I also have a high slate roof so special equipment was needed to access the chimneys.  In spite of the complexity, Todd finished the project on time and under budget.  I appreciate his honesty and advice and would definitely use him again for future work.  I highly recommend him.
    - Michael C.
  • A
    The service man took a look and told us that our chimney was fine and not in need of a cleaning or thorough inspection.  We very much appreciated his honesty and unwillingness to perform unnecessary work.
    - Michelle B.
  • A
    I sent an Angie's List email to 3 vendors who had high ratings requesting an estimate on my project. One replied "We're too busy". Another replied "We will call" but it's been over 3 weeks and I haven't heard from them. The third was Northwest Metalcraft (for whom I also had a personal recommendation). Zac responded that he would call and did so the same day.  We discussed what I wanted to do and he set up an appointment to come to our house.  He came on time and brought brochures and gave us options after measuring our fireplace and looking at where our gas lines were. We agreed on a unit and set up a date and time for the install. Ryan and Miguel showed up on time, took a lot of care with our floors and furniture (pads, etc.), and began to work. They quickly determined that it would be better to bring the gas line in from outside (the meter is right next to the chimney) rather than through the basement ceiling.  The whole process was done in under an hour.  Ryan explained the proper way to start and stop the gas / fire.   We have been using it every day since and it looks and works wonderful.  The "logs" look so realistic.  Plus we got the 5% Angie's List discount.
    - WENDY R.
  • A
    Joe and Tony has been maintianing our property for about 4 years. We turn to them for everything. weekly mowing, triming, lighting mulching, annual flowers etc. They are alway on time and professional. They even do brick paver repair and maintenance.
    never had a problem

    - Steve C.
  • A
    It could not have been any better. The service men were timely and courteous. They were also efficient. They offered explanations as they went along and cleaned up after themselves. The work was neatly done.
    One mistake I made was to neglect to ask for the "Angie's list" discount. I do wish the estimator has remembered to include that.
    - Kathleen M.
  • A
    Overall the entire project was a completely positive experience. From the time of the first estimate, to the drawings of what he was recommending, it was smooth and professional start to finish. The owner, Gregg, listened to our ideas, and provided his own suggestions which in most cases were much more to our liking. He explained when they would start, which area of the house they would begin with, how they would protect our existing floors, appliances and carpets, etc. Great communication and quality workmanship made all the difference from some other contractors we've worked with in the past at a different home. The pricing was competitive, and worth every penny. The two areas were our kitchen and master bedroom, and both were substantial projects. They finished exactly on time, no extra (hidden) charges, and friendly and capable workers. The workers arrived on time each and every day, at the previously established time. All in all, a completely positive experience.
    - Barbara T.
  • A
    I originally purchased a coupon for cleaning the fireplace out. It ended up they could not do that but would apply the coupon towards work that was necessary to repair the damage of 23 years of use. They were very prompt and professional with telephone calls, appointment time, and service until the job was over. After they viewed the job at first, they took photos of the interior and exterior of all components involved in necessary improvements that needed to be done to the chimney. They explained everything that was necessary to get the chimney to be safe to use. They did the work right away after giving me a very fair quote and applying the coupon that I had already paid for. They also gave me a current discount that their company was running towards the repairs. I was very happy with the results, although I have not used the fireplace yet, it is the middle of the summer. : ) I would recommend them to all my neighbors or anyone who needs work on their fireplace.
    - Cathy K.
  • A
    I thought they gave us a much more reasonable evaluation of the situation then some other companies. I also liked how thorough the individual who worked with us was, he always kept us up to date and informed.
    - GARY S.
  • A
    Mary Schappert was our salesperson. She was helpful, informative and friendly. We purchased a mantel shelf and and had our wood-burning fireplace converted to gas. 40' of gas line had to be run. We wanted it done by a specific day and they accommodated our request. The installer came on time and called ahead to tell us exactly what time he'd arrive. All work was done as described. He laid tarps down and there was no mess. He was done quickly and was very nice. We shopped at one other place and their prices are competitive. I would highly recommend them.
    - DIANE M.
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Fireplace Contractors in Bannockburn

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