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Countertop Installation reviews in Aurora

  • A
    The Kitchen Master
    I found The Kitchen Master through Google ��� they���re between me and my train station, I���ve driven by thousands of times and never knew it was there! I worked with Anna for design, who came to the house and immediately pointed out all the little things I hated about my master bath before I could volunteer them. Both she, Tom (project manager) and everyone else I dealt with had great attention to detail, provided great design advise (because boy do I need it), and had excellent communication ��� available by email and phone, plus you can see day by day progress through their nifty web portal. Jobs were completed expediently, with basically zero punch list items. All around, just a really pleasant, zero stress experience, which was very important for me as I travel constantly for my job and needed someone doing the work that I didn���t feel like I needed to babysit. I was even confident and comfortable enough with their work that I went on an international vacation while my bathroom was being done! I can���t say that about any of the other people I���ve worked with in the house. Plus they went the extra mile to figure out how to deal with some unique materials in my townhouse (a weird subfloor that needed some special handling) and what had stymied other flooring companies in the past was a complete non-issue for these guys. So far I���ve had them replace my kitchen floor and all but gut my master bathroom, and I���ll absolutely use them again for the other bathroom in the house. I wouldn���t hesitate to recommend The Kitchen Master and Anna specifically to anyone looking for remodeling.
    - Andrew T.
  • A
    Cherco Creative Construction
    Jack did a great job. He offered creative solutions for my laundry room challenge. His cost estimate was accurate - and he communicated about the cost of any changes as I made modifications. Jack was great to communicate with while he was on the job. It took a little while to get the estimate - but I will hire Jack again!!
    - Jennifer H.
  • D
    RID Stone - Granite Counter Tops
    Badly - the following is details of the project. The granite selection was good and the pricing was good. However, they require 80% down with the order which is ridiculous - no one does that high an amount prior the fabrication. The following were the problems with our project: 1. They only had 1 installation crew. If you don't get an early appointment, you are at the mercy of any other scheduling problems of RID. Had to reschedule numerous times. The same goes for any follow-up of installation mistakes. 2. Numerous fabrication mistakes. They had to do modifications during the installation and don't use quality tools or experienced personnel. Therefore, settled for flaws in workmanship. 3. Installation crew damaged drywall in numerous areas where they removed old backsplash. I had to do drywall repairs and repaint. 4. The measurement and details established prior to fabrication were not followed. They did not make the corner radius correct as determined on contract. They did not check the walls for squareness and therefore I had to purchase caulk/fillers to accommodate for gaps along walls of up to 1/4" on 1 side and around a 90 degree corner the front doesn't match up to another countertop by 1/2". After much arguing with the owner, we compromised on a reduction of the final payment.
    - Mike L.
  • A
    River Oak Cabinetry & Design, Inc.
    Patty & Leo and their team were great! Started with a good design, and plenty of flexibility for my tastes & needs. Ran into a few surprises after opening the walls, but they came up with good solutions. They did it all on time & on budget, with high-quality craftsmanship. (Last pic is a Before shot)
    - Sandra W.
  • A
    DESIGNfirst Builders LLC
    They are excellent. Neighbors comment how nice the house turned out and it's great for our family of 6. They have worked on our past two houses so we are a repeat customer. Would recommend them to anyone to use.
    - Jay M.
  • F
    A&T General Construction, LLC.
    A&T general construction is a one-man army lead by Octavio Rodriguez. His team is full of inexperienced trainees. I hired A&T for a short 10-day home improvement project and which was chaotically done is 30 days. Poor time management and work ethics was the only consistent behavior within this team throughout the project. I���ll NOT recommend A&T for any home improvement projects. I wish I could have done more research on A&T before starting my project ���. My overall kitchen look-and-feel was ripped off due to several blunders (both big and small) from A&T. Several other issues happened in the project which tested our patience every day. Octavio looks pretty organized person with lots of bells and whistles visible during his first visit. But please note, he will not act the same after you pay him the 50% advance money. They don���t care about agreed schedule and always ready to give to you a dumb response ���that���s how construction projects are���. In addition, they will continue to commit a new completion date after surpassing the previous one. It was my worst mistake to hire these people for home renovation project. Not only a 10-day project was extended for over a month, but even the end product was a total mess. e.g., - usage of cheap material - poor planning on arranging resources - Doing a mistake and then later defending if by saying that ���that���s how it���s done��� - Act dumb when you ask question or point a bad job done I���m taking time to write this feedback just so that no one else fall into the trap. My last one month was a nightmare dealing with Octavio and company. More than likely this company is not bonded, neither he have a valid license to work in Chicago suburbs.
    - Rupesh K.
  • A
    Faux Finishing and Painting by Lori Ambler
    It went great! She put up plastic and used fans to draw the overspray away from the rooms. She taped and covered all the counters and things that she didn't want to paint. That took two days all by itself. I felt comfortable leaving the house for appointments while she was there because I knew there would be no problem. She even took my dog for a walk! I would highly recommend Lori. She is also quite an artist so she can do all kinds of other specialty painting.
    - Linda Z.
  • A
    Factory Plaza Inc
    After looking at all the positive reviews on Angie's List, we decided to go with Factory Plaza.
    Anna S at the warehouse provided excellent customer service.  She was very helpful during the process.  Our own measurements were confirmed when Factory Plaza came out and measured our counter space - so what was quoted at the beginning was exactly what we paid.
    I would definitely use again.
    - David K.
  • A
    Midwest Stone Sales Inc
    The sales team was excellent and gave us the best deal possible.  The measuring was excellent as well and on time.  Delivery and installation was on time and they did a great job as well.  They also treated all of the new product, cleaned up and were courteous throughout the entire day of install.
    - Kenneth C.
  • A
    Avanti Stone
    Avantistone installed the granite countertops and backsplash in our kitchen. Though we purchased a deal in Angiestlist, like many other providers, we were not forced to choose our granite from a very limited types. Infact, Maurizio met us at granite supplier place and spent good amount of time with us answering all our questions, educating and helping us with the right granite selection. He even offered help us with the matching back splash selection. Everything from our first call to final install went very smooth, punctual and very professional. The appointment and work were carried out in a quick and efficient manner. We went back and forth with our backsplash selection. He was polite and helped us change our initial selection of backsplash. He even went above and beyond to help us save time and effort by picking the tiles from his nearby store the previous night for us. On the whole it was a very pleasant experience working with Maurizio and the team. In the future too, we will work with him for any future needs and would not hesitate to recommend him to friends and family.
    - Suneetha Y.
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Countertop Kitchen Installers in Aurora

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