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Cleaning reviews in Aurora

  • A
    Went very well. I initially reached out to them about just having the dryer vent duct cleaned. Because it was flexible tubing, it couldn���t be cleaned but they quoted me for the proper replacement duct and handled the replacement in a few minutes.
    - Daniel D.
  • A
    They did an awesome job on the windows washing them inside and out. They washed the screens as well. The team was very professional. They were very careful to cover their shoes when inside and if anything was tracked in, they cleaned it up. I would definitely hire them again.
    - Marianne R.
  • A
    We could not be more pleased. The carpets are beautiful compared to before. The team was professional throughout the process. The carpet hasn���t been this clean in years, even though we vacuum regularly. You can see the difference in the attached photo while they were working. Night and day. We will use again in the future to do the second floor.
    - Jason N.
  • A
    Greg phoned me within minutes of my request for a request. He is professional, extremely polite, and eager to help. I told him that per the carpet manufacturer, I only wanted steam cleaning (no shampoos, chemical cleaners or pre-treatment). My carpeting is already pre-sealed with a soil-guard protector, and shampoos and cleaners will break down that bond. The carpet is unstained, but just needed a good steam cleaning to refresh it. Greg completely understood my request, and explained how the process worked. He answered all of my questions fully, and didn't attempt to up-sell me with add-ons or other work I didn't want or request. He was just eager to help and he gave me a good quote right on the spot, over the phone. I made an appointment for the following week, and he called me to let me know he was running about 15 minutes late due to traffic. Once he arrived, he assessed the situation, commended me on my (husband's!) vacuuming maintenance, and double-checked the service I wanted done and was expecting before he began. The steam cleaning was done very thoroughly; yet quickly. He provided both my husband and me a pair of rubber booties to wear while the carpet was still damp and drying. The only downside was that he predicted the carpet would be dry in 4 to 5 hours, but it was still a little damp when I went to bed at 9 pm (the cleaning was finished by 1:00 pm; so 8 hours). Not a big deal though; we do have a thicker than normal carpet pad. The results are impressive! The carpet looks and feels refreshed and the price was right. There was no high pressure sales tactics, and the price quoted was the price we paid. I will definitely call again when it's time for another carpet refresher. Greg is a real stand-up guy--very fair and eager to please.
    - Pamela M.
  • A
    Initially there was some miscommunication about the basement cleaning required since we had a crawl space - which prompted doubts about continuing the service. But once the initial hesitation was through they did a good job of cleaning the house. Since my house was clean I half expected that they go a little beyond the regular stuff. But I was satisfied with the service. Would have loved it more if they had been a little more understanding. But that���s like expecting the sky.
    - Nasir M.
  • A
    I was impressed by the detail attention. Listened to any specific requests and evidence furniture was moved when requested, and pads put under furniture when possible. The blind cleaning this firm does is difficult to get done -- either by other firms or on your own! I liked the frankness and honesty of the spokesperson; took a little longer than expected, but the job was worth it.
    - Mary S.
  • A
    The office contacted that the technician was on the way. Hector did an excellent job and checked with me twice when he was half way done and then when the job was completed to ensure that everything perfect. I will denfinely use them again in the future.
    - Theresa K.
  • A
    Anna was just great. She did a great job and was very flexible. My only suggestion is that the maids bring a step ladder with them to all jobs. There were some places in my house that Anna couldn't reach and since I was moving in I still didn't have my step ladder unpacked. However, Anna had everything else she needed.
    - Tom P.
  • A
    Excellent. They were prompt and did everything which was painless. Jon took down all 9 of various sizes of blinds, cleaned and returned them. Jon re-hung all the blinds and confirmed that I happy with the results. The 20 year blinds look fantastic. They even fit me in their busy schedule to fit my vacation schedule.
    - Theresa K.
  • A
    Extremely well. Claudia does an excellent job of cleaning the house. She has an eye for detail and her standards are high. Equally important is that she is trustworthy. Not so important to some, but to me, her kindness as well as fun personality make it very comfortable and enjoyable to have her in the home each week.
    - Jamie f.
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Cleaners in Aurora

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