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Carpet Cleaning reviews in Aurora

  • A
    Nu-Way Systems Carpet Dyeing & Cleaning
    We could not be more pleased. The carpets are beautiful compared to before. The team was professional throughout the process. The carpet hasn���t been this clean in years, even though we vacuum regularly. You can see the difference in the attached photo while they were working. Night and day. We will use again in the future to do the second floor.
    - Jason N.
  • A
    Greg phoned me within minutes of my request for a request. He is professional, extremely polite, and eager to help. I told him that per the carpet manufacturer, I only wanted steam cleaning (no shampoos, chemical cleaners or pre-treatment). My carpeting is already pre-sealed with a soil-guard protector, and shampoos and cleaners will break down that bond. The carpet is unstained, but just needed a good steam cleaning to refresh it. Greg completely understood my request, and explained how the process worked. He answered all of my questions fully, and didn't attempt to up-sell me with add-ons or other work I didn't want or request. He was just eager to help and he gave me a good quote right on the spot, over the phone. I made an appointment for the following week, and he called me to let me know he was running about 15 minutes late due to traffic. Once he arrived, he assessed the situation, commended me on my (husband's!) vacuuming maintenance, and double-checked the service I wanted done and was expecting before he began. The steam cleaning was done very thoroughly; yet quickly. He provided both my husband and me a pair of rubber booties to wear while the carpet was still damp and drying. The only downside was that he predicted the carpet would be dry in 4 to 5 hours, but it was still a little damp when I went to bed at 9 pm (the cleaning was finished by 1:00 pm; so 8 hours). Not a big deal though; we do have a thicker than normal carpet pad. The results are impressive! The carpet looks and feels refreshed and the price was right. There was no high pressure sales tactics, and the price quoted was the price we paid. I will definitely call again when it's time for another carpet refresher. Greg is a real stand-up guy--very fair and eager to please.
    - Pamela M.
  • A
    Bella Custom Cleaning Ltd
    I was impressed by the detail attention. Listened to any specific requests and evidence furniture was moved when requested, and pads put under furniture when possible. The blind cleaning this firm does is difficult to get done -- either by other firms or on your own! I liked the frankness and honesty of the spokesperson; took a little longer than expected, but the job was worth it.
    - Mary S.
  • A
    Cleanable Solutions
    It was a great service call. A leak was found and fixed on the spot. That part did cost extra, but was well worth it. The serviceman, Yakir, was very nice and notified me of each step he was taking. Also, to my relief, he was very neat and cleaned up after himself.
    - Diane H.
  • A
    TNT Carpet & Upholstery Cleaning
    They were wonderful. They even was late for the next job because of my house. For the price, I'd do it again. They spent time on scrubing the part near the walls. They were late almost for the next appointment because of that. They were very respectul, very decent people, and they spent time. The price was great. I was even telling my friends about them. I said don't bother renting the machine because you'd probably save $20. I would hire them again. The time that they came was agreed upon, because I work. They did come and came right on time. They were very decent people.
    - Mae G.
  • A
    Very happy. They explained they would not be able to get all spots to look good. I completely understood, and had reasonable expectations, so they proceeded. Carpet looks as good as I could hope for it to look.
    - Laura P.
  • B
    Stanley Steemer
    I normally call them when I need to have the stairs done. I do the rest myself. It was just a basic service so it was alright. I didn't have anything major to be done. They don't have a price for just stairs.
    - Trina J.
  • A
    New Way has always done an excellent job in every service they provide for us. They reply to messages promptly, are very dependable, and we are always happy with the results of our carpet cleaning. I have been a New Way customer for over 10 years and without hesitation I have referred them to my family and friends.
    - Dana B.
  • A
    Chem-Dry of Maple Hill
    I have used other companies that were less expensive, but the stains always came back. Every time Chem-Dry comes to clean my carpets, they look brand new! They are worth the price. The carpet dries more quickly than other companies as well. I highly recommend them.
    - Julie S.
  • F
    Steambrite Carpet Care
    Fair, was late for the appointment, he did e-mail that he was running late. Just did around the furniture even in the family room where it could have been slid over into an area without carpet only 2 rooms ended up getting cleaned wall to wall. I could accept going around stuff on the second floor, but not to slide the couch out of the way to do the whole family room is very disappointing.
    - Robert F.
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Carpet Cleaners in Aurora

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