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Eye Care reviews in Auburn

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  • .
    Dr. Atkins is the reason why I did not give Lens Crafters an F he is friendly and very profeesional simply one of the best doctors I have ever had. I went in for my annual eye exam I mention to Dr. Atkins that I was interested in purchasing new eye wear. He told his receptionist who took my prescription and led me to Lens Crafters showroom. She handed my prescription to an associate who in turn handed me a blue tray. The associate show me where the mens eyewear were located and then left me on my own,without my prescription, to browse. Lens Crafters has a very limited selection of mens eyewear especially in my size,and they are way over price. After selecting the two frames that I could afford I put them in my blue tray and took them to the counter. The associate at the counter told me someone would be with me as soon as possible. Now I had nothing to eat anything since 6:00 a.m that morning and here it was 1:00p.m.. As I sat in my chair to be waited on I notice how the sales associates were able to leave the premises for lunch with customers sitting waiting to be served. At 3:00 P.M., after two hours of waitng an associate finally comes over an fills my prescription. The associate tells me that it will tak two weeks to get my glasses Lens Crafters always advertise you get glasses with in a hour,boy talk about false advertisement. So any way two weeks pass and no glasses I went to back to Lens Crafters to get my money back well they had my glasses apparently they had come in two days before and were just sitting on a shelf. They gave them to me without making any adjustments. Next time I want to buy eyeglasses I won't tell Dr.Atkins
    - Dan L.
  • I went to America's Best to inquire about the cost and maybe to purchase a pair of safety glasses for work. I had my prescription and

    voucher with me I walk into to the store at around 12:15p.m. I saw they were busy the lady at the desk ask me to fill out a form since this would be my vist to there store. After filling out this form the lady came by collected it and told me it would be a while before I would be waited on. In the mean time other customers started coming into the store after I did register at the desk and took a seat. At 1:30p.m.a associate became available instead checking the desk to see who was next she just ask and someone who came after me took my spot. This store has the most unprofesional staff I have ever seen. I will let my employer know about this incident.
    - Dan L.
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Eye Doctors in Auburn

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