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Cleaning reviews in Arlington Heights

  • B
    E&K has always responded to me promptly when I had questions and is very flexible in working with me to change cleaning dates, if needed. I would say that the bi-weekly cleaning is good. The women are friendly but the cleaning has been somewhat inconsistent depending on who comes that week. It is sometimes not as thorough as I would have liked. For instance, the cleaners do not clean under the couches and chairs in my living room (all are easily moved) nor do they straighten out the beds in my kids rooms. Also, I've got three animals so the hair is a problem and sometimes the tops of my chairs are not vacuumed to remove cat hair nor are my furnace returns wiped clean of hair. To be honest, I don't always remind them do do these things but will in the future. Other times the cleaning is excellent; they even clean my toothbrush holder. I try to let E&K know when one of their cleaners excels. Lastly, it would be great if I could get the same cleaners to come every time (or at least every other time), so I wouldn't have to "re-educate" them as to what I want. I know this is probably difficult, though, for scheduling reasons. Overall, I would say the service is well-run, needing only a few tweeks in consistency of service offerings and scheduling. Feel free to reach out to me again by phone, if you need clarification.
    - Laura M.
  • A
    I booked the service 2 days before Thanksgiving at 8.00. Girls came at 9.00 but I can understand that I was busy time for them. They did a deep cleaning in my house and I have no complaints. They cleaned everything what I needed.
    - Ann S.
  • A
    Ines and her husband (or son) have cleaned my house 3-4 times so far, and every time I have been very pleased. This last time, I contacted her only a few days ahead, due to some last minute changes to a family visit, and she was able to accommodate me. She was flexible, and agreed to let herself in with the key I left. Everything was spotless and fresh, as usual, when I got home from work. I can���t imagine anybody doing a better job, she is always pleasant, and her charges seem fair. I���m glad I found her.
    - Mary M.
  • A
    I've used E&K Cleaning for many years and I've always been very satisfied with the service. They are professional and trustworthy. They're always willing to do little extras here and there as requested. Any concerns I've had over the years have been resolved quickly. I don't hesitate to recommend them to my closest friends and colleagues.
    - lily g.
  • A
    Jim was great! We made an appointment for a few days after I called. He was at the door right on time and got to work right away. He was professional and efficient without seeming rushed. He did a fantastic job! Our carpet looks brand new! Jim got out stains that I thought we would just have to live with. Wow! I���d highly recommend JEJ Masterclean. We will definitely be calling Jim again.
    - SARAH A.
  • A
    Wonderful couple and their team are the best. Deep cleaning and so efficient. Easy communication and they even point out if/when they find some household repair or concern (that has saved us money and headaches). Would recommend them without question!
    - Tria M.
  • A
    Excellent. Jana and her crew spent 5hrs.and left the house spotless. My realtor was highly impressed by the fact that they even staged the house for viewing. He brought in a potential buyer to view the home the next day. Not a five star company but a TEN star company Leroy Meyers
    - Leroy M.
  • A
    We were very pleased with the Lint King's services and professionalism provided by Chris and Paul. Chris, the technician, was so courteous. He arrived on time and since there were no big issues he was able to complete the work within an hour. He moved the dryer away from the wall and cleaned the flexible line from the dryer to the wall as well as the external vent. We will definitely hire the Lint King to provide their excellent service at the suggested two-year interval. Thank you for a job well done!
    - Joycelyn W.
  • F
    I was highly disappointed in PrimeTime Window Cleaning Service which was recommended by a friend of mine. My husband and I are upstanding elderly citizens in our community and expected the best service for our money. Our first encounter with them was a phone conversation with them and then a discussion that they made with us concerning a virtual estimate of the cost to do all the windows and screens indoor and out for our house. When they sent the first crew out the two gentlemen washed two windows and left. I called the company and they told us they would send two more window washers the next day to complete the job. They told me that they would be there at 1pm and later they called and stated that they were running late. We were told that they would be there at 3pm. They never showed up. They finally contacted us on the following day, telling us they would be there at 1pm. They called again and did not show up until 4pm.. We originally wanted the windows washed indoor and out. We became so frustrated that we ended us washing the windows inside ourselves after the first crew only washed two windows and left.The second crew came late and were anxious to do the work quickly and leave. Consequently, my husband and I did half their work by helping them take out the screens and insisting on them putting them back in after they were washed. They had planned to wash the screens and leave them in my backyard to dry, even though rain was predicted that night. I did pay them even though I felt that we should have paid ourselves for the work that we did. The next day when we were able to examine all the windows, we discovered that they had missed a window in the lower level of our house. If their name comes up for window washing service, start running the other way.
    - Tristin G.
  • A
    They are trustworthy and always do such quality work quickly. Sometimes I work from home and they know that I am on conference calls and come in to do my office when I step out of the office. They get in, get the office clean, and I'm back at work in 10 minutes. I highly recommend these ladies.
    - Jen G.
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Cleaners in Arlington Heights

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