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Auto Body Repair reviews in Arlington Heights

  • B
    Roto Subaru Mazda
    The work took longer than estimated. I would not have cared but they did not call to inform me. The day my car was supposed to be done I called to ask when I could pick it up and I was informed they did not get the part when expected and it was going to be several more days. I asked why I did not get a call to let me know this and he just said "sorry". I just think that is bad customer service. Once my car was done I had to have them touch up the paint job and fix the alignment of the new front bumper. They did both of those things no problem but it was a little frustrating that it was not done properly until I pointed it out.
    - Deborah D.
  • A
    Parkside Auto Body
    I had a rust spot on my car above the gas tank opening and wanted it repaired. This was the first place I went to for a quote. They were very thorough and shared information I did not know about the history of my car. I did my diligence and went to 2 other places for quotes and all 3 were in the same range. However, Parkside seemed the most honest and down to earth and so I went with them. They quoted me 3 days and had my car finished in 2. The price was exactly what they quoted me. They did a fabulous job and I am very happy with them. I would recommend them highly.
    - SUSAN K.
  • A
    Auto Collision Rebuilders Inc
    They worked with State Farm for the rear damage (the other guy's insurance- they were also great).  I asked them if they would also do a small front end repair through my own insurance (Allstate- not so great, I may be switching) at the same time.  ACR was very good about working with two insurance companies at the same time.  
    I am very happy with the work they did on both ends.  The initial estimate on the rear end damage was incomplete and they managed the additional claim work through State Farm without a problem.  It is really nice that they can bring a rental car right to their facility.  (I was not so happy with the rental car itself- smelled of smoke and wasn't clean).  
    And they cleaned my car inside and out before I got it back- I felt like I had a new car!  Even though there was no internal damage, the inside was cleaned so well it was almost as good as a detailing.  
    I was completely satisfied and would definitely use them again.
    - Mary M.
  • A
    J.R. Auto Collision Repair
    J.R. Collision is fantastic! So glad we chose them to do our repairs. It's located only a few minutes from my house, which was a real bonus, but I was completely impressed from the minute I walked into their establishment. This place is very clean, with a very inviting lobby. The gentleman who provided our estimate was very polite, quick, and efficient. His estimate came to within a few dollars of an estimate we'd received from another place, but we opted for J.R. due to proximity, cleanliness, and professionalism. The actual repair was done on time and exceptionally well. You can't even tell the vehicle was damaged -- the bumper, quarter panel, and lift gate all look as good as new. If I need any future body work done, my first stop will be J.R.
    - Paige A.
  • A
    J.R. Auto Collision Repair
    This was the best experience I've had with auto body repair - and my family was in the auto dealer business. They did everything they said they would do, did it on time, and the quality of work is outstanding. I couldn't be happier!
    - Jack P.
  • A
    AutoKrafters On Rand
    I went to AutoKrafters for estimate for rear gate damage to my 2012 Highlander. Brent gave me written estimate. I told him I was paying out of pocket and he told me it could be repaired for less if gate was not replaced. He offered to do the work while we were on vacation (so no rental car) and said we could arrange for the car to be picked up after hours upon our return-it was OK with them if they held the car for a day or two.
    Shortly thereafter, I was in an accident. Since I had already made arrangements to get the car done at AutoKrafters, I asked my insurance company to use them for the front end damage. This was arranged easily.
    I received a call from Brent about 1 week prior to our departure. He confirmed that all parts would be ordered and that they would be able to fix my vehicle while we were away.
    During our vacation, I touched base with Brent and was informed that there was additional damage to the front end. It would take a couple days more for the repair to be completed because it took a couple days for my insurance company to review damage/approve the additonal payment.
    The car was finished at the estimated time. When I got to the shop, the car looked great and the estimate for what I was paying out of pocket was accurate (actually it was a little less.)
    AutoKrafters was professional and efficient during the entire experience. All prior Angie's List reviews were accurate. A couple of times, I talked to Jason who was as helpful as Brent. I appreciated the offer to get the car done while we were away. I also appreciated the attention to the fact that the rear gate was not being covered by my insurance and being given another, lower cost option. I was told that I would not be able to tell the difference and this was absolutely true. Also, Brent was able to get a new , original bumper for my vehicle. I had requested this even though my insurance had wanted a reconditioned part. This company is organized, efficient, and fair. I would definitely recommend AutoKrafters.
    - Regina G.
  • A
    Parkside Auto Body
    Everything was good. I could make an appointment easily. They did a great thorough job of looking over the damage. Their price was the highest but he met the bid and got the work done on time. The shop did great work.
    - MICHAEL B.
  • A
    Parkside Auto Body
    Everything was good. It was easy to get an appointment, they did a great thorough job looking over the damage and gave us his estimate. His price was the highest but he matched them. He did the work right on time.
    - MICHAEL B.
  • A
    Roto Subaru Mazda
    I called for an estimate and was able to make an appointment for the following week.  The parts were ordered, some of the pieces was painted to match my car color, and I was in and out in 30 minutes.
    - Jenny P.
  • A
    Parkside Auto Body
    For August, the staff were very responsive to my wife's needs when she took the vehicle in. Work was done in a very timely and excellent manner.

    For 12 April 2011, again staff were very responsive to my wife's needs when she took that vehicle in. Work was also done in a very timely and excellent manner. Cost for this work was about $440.00.

    Work was done quickly, and they were attentive to our concerns about the repairs.

    We recommend these folks due to their friendly manner, excellent work, and professionalism.
    - Ernest K.
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Auto Body Shops in Arlington Heights

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