Quality Plumbing Services Inc

B73 REVIEWS

Founded 2011 • Angie's List since September 2011

Angie's List certified badge

Hours

Sunday
Open All Day
Monday
Open All Day
Tuesday
Open All Day
Wednesday
Open All Day
Thursday
Open All Day
Friday
Open All Day
Saturday
Open All Day

Company Contact

310 S La Londe Ave

Addison, IL, 60101

Description

Locally owned & operated. $25.00 senior citizen discount. If you are in need of a reliable and professional 24 hour plumber in Chicago or the surrounding area, Quality Plumbing Services is just a simple phone call away. Our expert plumbers will be there fast and fully prepared to handle all your plumbing needs. If you have a plumbing problem of any kind, we will arrange for a technician right away. At Quality Plumbing Services Inc we believe that a job done right the first time gives you peace of mind and leaves you worry free. Customer satisfaction is our ultimate goal and we strive to provide you with many years of quality service as your own personal plumber. Quality people, products & service....

Verified Reviews

73 Total Reviews
Read reviews by category
Plumbing (65)Drain Cleaning (17)Water Heaters (13)Wells and Pumps (7)Sewer Cleaning (5)Appliance Repair (2)Appliance Repair - Small (1)
Showing 1-10 of 73 reviews
B

RATED

08/09/2019

They are neat, clean service, very thorough and they explained the process to us.

DESCRIPTION OF WORK
They clean out my liner from the house out to the main sewer line.

CATEGORY sewer cleaning

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 05/09/2019

A

RATED

07/27/2019

The plumber from Quality was punctual and professional. He worked for about an hour to unclog the drain, power rodding about 10 ft to the 4" stack. Although the access was limited, he successfully cleared the blockage. Communication with the company before and after the service call was excellent.

DESCRIPTION OF WORK
Unclog bathtub drain

CATEGORY plumbing, drain cleaning

COST $400

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 07/17/2019

A

RATED

07/23/2019

great, very professional experience - quick turnaround

DESCRIPTION OF WORK
diagnose toilet leak - resealed it

CATEGORY plumbing

COST $400

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 07/22/2019

D

RATED

03/28/2019

We had used them before and they were ok. I called to schedule, and the woman on the phone was unfriendly and complained about trouble with previous appointments in terms of someone answering the door; the problem had been they were ringing the wrong bell one time and one time the person home had fallen asleep. She agreed to schedule but then later when she called the unit and the person who would...

DESCRIPTION OF WORK
determine why hot water was not reaching a shower

CATEGORY plumbing

WORK COMPLETED ON 03/28/2019

Service Provider Response

Hi [Member Name Removed], thank you for taking the time to post this review. It's our customers' feedback that allows us to constantly improve the way we do business. We apologize that our service did not satisfy your expectations. We're usually known for our exceptional customer service and we regret that we didn't live up to those expectations here. If you're open to discussing this further, ple...
A

RATED

02/10/2019

Very well pleased with service and results

DESCRIPTION OF WORK
Water in basement needed sewer line unclogged

CATEGORY plumbing, drain cleaning

COST $970

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 02/09/2019

A

RATED

01/05/2019

Outstanding service. Great communication. Quality work. Could not be happier.

DESCRIPTION OF WORK
Sewer line repair running into the house crawl space as well as into the yard

CATEGORY plumbing, sewer cleaning, drain cleaning

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 01/04/2019

A

RATED

10/29/2018

The team arrived on time (actually 10 min early) to look at our water heater. After discovering that it needed to be replaced, they were able to get a new heater installed in our unit within 2 hours. Much faster than I anticipated. Great customer service by team!

DESCRIPTION OF WORK
Replace water heater

CATEGORY plumbing, water heater repair

COST $2,700

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 10/15/2018

A

RATED

10/19/2018

Quote was quick and accurate. Scheduling accommodated our requested schedule. Plumber was prompt and professional. We would call Quality Plumbing Services again.

DESCRIPTION OF WORK
Cleaning of residential grease catch basin

CATEGORY plumbing

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 10/18/2018

B

RATED

08/09/2018

Quality plumbing was professional, on time and knowledgeable. We used them in an emergency situation to replace an ejector pit pump during the evening hours mere hours before our vacation. The total bill was $1700. Recently we used them to install a bathroom faucet which I had purchased. The plumber was here for an hour and a half and supplied some piping under the sink, but not all as this was a ...

DESCRIPTION OF WORK
A bathroom sink faucet and an injector pit pump was installed

CATEGORY plumbing

COST $650

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 08/09/2018

A

RATED

07/25/2018

The two plumbers showed up on time and were very polite. They were able to fix the disposal, but said the motor was about to stop working since it was now making a grinding sound. I asked them how much it would be to replace. They quoted me $889.00 to buy and replace a disposal. Absolutely ridiculous! I went to Home Depot and bought the same disposal they had quoted me for $289.00 and installed my...

DESCRIPTION OF WORK
Garbage disposal was jammed and would not start.

CATEGORY plumbing

COST $59

WORK COMPLETED ON 07/23/2018