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Real Estate Agent reviews in Twin Falls

Real People ~ Real Reviews ~ Real Results

  • Worst rental place ever. The lie to you, hang up on you, and run a poor business. With such poor customer service its a wonder they are still in business. I called them on Wednesday and reserved 3 sanders for a weekend project. When I showed up to pick up the first machine in the morning and it was broken and they had to fix it while I waited. The other 2 machines the said would be available for later that afternoon since they were already rented out. I called them 3 times in the afternoon to check in and see if the machines were available. They said they had called the person who had rented them out and they would be back in for me to use. When I came time to pick up the machines they were not available. By the time they called me back at 4:40 pm on Saturday to tell me they were not available it was too late to rent them from somewhere else. I explained how upset and frustrated I was and they said they could not do anything for me. Then I said "what do you mean you cannot do anything, I reserved the machines." I explained that I had family from out of town staying in a hotel to work on the project and they said that was not their problem. I said it was their problem and Chad their employee hung up on me. On Monday I called Chad's supervisor and asked "when is it ok to hang up on a customer?" No apology, no ownership in the problem, still no sanders. Needless to say I went to Rental Pro and they were awesome. Don't promise your customer stuff you cannot deliver, do not promise a reservation if you don't do reservations, do not wait until the last possible minute to call a customer that has been calling you all day, have ownership in the problem and in a solution.
    - Michael H.
  • Susan Brown with Magic Valley Realty went above and beyond! Not only did she locate the home, she worked her schedule around my crazy one. She was very knowledgeable and made sure I was getting a fair deal. She took her time to explain things to me and was very patient. She even helped me with my down payment!
    - Brieann E.
  • Bridge Smith, assisted with some last minute yard work and shrub planting. He also advised me and coordinated some minor home repairs to ensure a smooth sale. We closed on time with no delays. I recommend Bridger for selling or buying properties.
    - Ralph C.
  • We first met her at an open house and even though we had already had a realtor at the time, Jamie was so accommodating and responsive that we switched to her right away. She bent over backwards to find us a house that not only met all of our needs, but one that we are going to love for a very long time, even after a year of looking. She was able to show us houses any day of the week and most of the time during hours that most realtor won?t even pick up the phone; she would spend hours showing us, at times, 14 houses in one day just to work around our schedules. Even when she was on vacation she was very obliging, answering my questions via text. I highly recommend her!!!! She has been nothing but astonishing, friendly, and marvelous.
    - Melissa K.
  • We used Kilah Wilkinson of Magic Valley Realty to purchase a home in Twin Falls. We were moving from out of state and she was so responsive and wonderful in everything related to the purchase. She made herself available each time we were in town to look at homes, she listened to what we asked for and provided great advice, and definitely went above and beyond helping with the home purchase. She was not only our realtor but also our local tour guide and gave us great advice on what to see, where to go, etc. I would highly recommend using her for a home purchase.
    - Alissa C.
  • Michelle lacks the experience needed to make a good sles pitch and lacks the knowledge of historic homes.  She seems to not hold accountability and lacks motivation in selling a home or speaking to neighbors when in a historic district with a shared driveway.  She stubbornly refused to accept the fact that there was a 90some year old neighbor to whom I agreed most access of the driveway for health reasons.  She refused to ask them to move car on open house day and when I told her I was paying her a commission, she had to turn her tears to her partner to cancel our agreement as she refused to do the work of a skilled, experienced, motivated real estate agent.  She did not want to work for her money.
    - Pam R.
  • Very well. Heidi Casdorph is a good communicator.
    - Karen B.
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    - Heaven W.
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    - Heaven W.
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    - MELYSSA J.
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Real Estate Agents in Twin Falls

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