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Find Top-Rated Twin Falls Carpet Installers

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Carpet Installation reviews in Twin Falls

Real People ~ Real Reviews ~ Real Results

  • I am very disappointed with the staff at Claude Browns. They had no issues working with me when it came time to purchase
    carpet and take my money, but now that there are problems I can't get anyone to help. I purchased carpet from Claude Browns
    and within one year of us walking on the carpet it is completely crushed. I have been calling over a year now to get answers and try to get it replaced but I just get the run around. When I was finally able to get a hold of the sales person he told me to get the carpet cleaned (and of course he said to use Claude Browns carpet cleaning service) to see if that would bring the carpet back up. I had them come out and clean it in November and when they were done the carpet was soaked. It was supposed to take 2 days to dry but it was so wet it took over week. I called and let them know cleaning did not help. I spoke to my sales person but he was going on a trip so he couldn't come out to look at the carpet. He told me he would be gone for a week but would get a hold of me when he got back in to town. Big surprise, I still have not heard back from that person and that was over seven months ago.
    I have decided to cut my losses and find a company/sales people that is reliable, responsive, stands behind it's products, and cares about the customer.
    I will not recommend Claude Browns to anyone and I will be going elsewhere for new carpet.
    - Hillari C.
  • The carpet layers were working at the same time as the painter. They were not terribly careful and the painter had to go back and touch up a multitude of scratches. The carpet looks great and they completed the install in a timely fashion. We had continuous feedback and contact with the store.T
    - Aaron F.
  • They did a very good job. They are very nice. My husband and I are retired school teachers and we knew our kitchen needed a complete work and we had to take the bar out and get in a lot of new cupboards and we didn't have enough space. They started with plans and it did fit right with what we wanted and when it was finished it was beautiful and we were very happy with it. It was a great price and we were very pleased. They were excellent. They got contractors for me and drew all our plans and they do what we wanted and that's what they did.
    - Joan W.
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    - Tina P.
  • unknown
    - Jamie T.
  • It was really reasonable.  The carpet cleaning was great.  He did use a sticker on the linoleum because it was wet.  They were really fast, thorough and did a really good job.
    - Heather E.
  • unknown
    - Tina P.
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Carpet Installers in Twin Falls

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