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Carpet Cleaning reviews in Twin Falls

  • A
    Mr. Steam LLC
    They were so incredibly professional, kind and polite. They did an amazing job and explained everything they were doing before they did it. My carpets look beautiful and they even got out some stains that I didn't think would come out. I highly recommend them. This was the best carpet cleaning experience I've ever had.
    - Joyia P.
  • F
    Was a very terrible experience. After a slow start, they picked up their game and tried to complete the job within the two weeks as promised. They started on 10/1/2015 and the job is still not done. I have since elected to not allow them back into my home as they have knocked out some electrical outlets, left me with no heat in the bedroom, office, and bathroom. With temperatures in the low teens for a few weeks in December this was a challenge. They damaged my wife motorcycle while moving things around in the garage. There is still work to be done such as the counter in the master bath is not compete, no caulk, and faucets still leak. There is a hole in the carpet in the master bedroom.
    - Dave W.
  • A
    Mr. Steam LLC

    These people were great.  I called them on Tuesday, they came today, Thursday.  I was quoted between 8:30 and 9:00.  Trent called 1/2 hour before his arrival, and he arrived on time.  I was vacuuming and Trent informed I didn't need to vacuum, that is part of their service!  Awesome!!  He didn't just use the normal metal sprayer, he used a round brush rotating tool, that cleaned as well as lifted the fibers back up.  After he was done in each room he set out fans to help the carpet dry faster.  Then out came the brush and he brushed all the carpets!  Nice professional job and my carpets look like new!  I will use these people again!   

    - Cheryl A.
  • A
    Mr. Steam LLC
    Absolutely flawless. We have our carpet cleaned about once a year and have used several others in the past. Never again. My carpet looks brand new after 10 years of abuse. They have the latest upgraded tools that make a HUGE difference in the end result. You won't be disappointed.
    - andrew r.
  • F
    I am very disappointed with the staff at Claude Browns. They had no issues working with me when it came time to purchase
    carpet and take my money, but now that there are problems I can't get anyone to help. I purchased carpet from Claude Browns
    and within one year of us walking on the carpet it is completely crushed. I have been calling over a year now to get answers and try to get it replaced but I just get the run around. When I was finally able to get a hold of the sales person he told me to get the carpet cleaned (and of course he said to use Claude Browns carpet cleaning service) to see if that would bring the carpet back up. I had them come out and clean it in November and when they were done the carpet was soaked. It was supposed to take 2 days to dry but it was so wet it took over week. I called and let them know cleaning did not help. I spoke to my sales person but he was going on a trip so he couldn't come out to look at the carpet. He told me he would be gone for a week but would get a hold of me when he got back in to town. Big surprise, I still have not heard back from that person and that was over seven months ago.
    I have decided to cut my losses and find a company/sales people that is reliable, responsive, stands behind it's products, and cares about the customer.
    I will not recommend Claude Browns to anyone and I will be going elsewhere for new carpet.
    - Hillari C.
  • A
    He was extremely friendly and on time. I was able to have him come on a Saturday. I was doing a few finishing touches to the home before moving out, so I was in and out of a few rooms and he was really patient. After calling around he was one of the better prices and he did a great job. Very satisfied.
    - Juliana E.
  • A
    Mr. Steam LLC
    Phone call 30 min. prior to appt. time to say they are coming.  Arrived 10 min. prior to scheduled time.  Courteous.  Detailed explanations of process.  2 persons worked steadily x 1 1/2 hours.  Walk through after cleaning to assure what was done.
    - Cindy J.
  • A
    Mr. Steam LLC
    Del was prompt courteous, informative, and very thorough as he explained about the carpet types I had and the concerns about whether spots would come up. He went right to work cleaning and finished in a timely fashion.
    - Leanne W.
  • A
    Mr. Steam LLC
    Called, made an appointment for estimate.  She came out and to measure, gave me a presentation on what they do on a flip chart.  Explained the protectant and gave me a quote.  I made appointment for the next Friday.  They called me the day before to remind me and they showed up early!    Two guys came and were very careful about the wood floors laying cloth tarps under all their equipment hoses.  They were done in 2 hrs.  He had me look at the carpets before he gave me the receipt.   Also left booties if I needed to walk on the carpets before they were dry.
    The whole thing was very professional.
    - Jill C.
  • A
    He's very thorough and even helped us get finger nail polish out of the carpets once. He gives a list of things to do to keep the carpets cleaner longer between the times he comes out, and his prices are reasonable. He does a very good job overall! My mom, sister, and friends have used his services as well, and they've been pleased.
    - Tammie V.
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Carpet Cleaners in Twin Falls

Companies below are listed in alphabetical order.

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