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Plumber reviews in Sandpoint

Real People ~ Real Reviews ~ Real Results

  • I found Kris on Angie's List and gave him a call at 4:30 on Saturday evening.  He answered and said he'd be here in half an hour.  He was right on time and told us it would be parts ($20-$30) plus 1 hour labor at $80 per hour.  He was right on with parts and time and explained the issues.  He was super nice with our boys and dog as well.  He fixed the leak and did a great job.  Will definitely hire Kris again!
    - Emily N.
  • This was so prompt, so courteous, and so professional. The work was A+ and he was super friendly. He could have just replaced the pump as I asked and walked away, but they are thorough and made sure the entire problem was fixed. He taught me things about what needed fixing and replacement and why. The common homeowner can watch YouTube but you are not going to check these other areas unless you know your business. Great service!!!!
    - Suzanne G.
  • He stayed for two and half hours. I tried to contact other providers to do the work, but they would tell me that they didn't want to do it because it wasn't their favorite job, but Andy's came out and they were more than happy to do it. They came out on the day they promised and at the time they promised. Jay is the one that came out. What I liked is that when I called in , the women in the office had me make sure that they were going to be ordering the right parts. They did the prep work for the job and were thorough.
    - Christine G.
  • Tom arrived on time and went right to work. He was very tidy and didn't create any additional mess. He was very conscientious about draining the old water heater properly. He answered all my questions without being annoyed at my inquisitiveness. The new water heater was up and running in far less time than I had anticipated. I felt completely safe with having him in my home. Overall it was a very pleasant experience.

    - Dorothy P.
  • He talked to me on the phone and talked me through the process on what I needed to do to fix the problem myself. It took multiple phone calls and the guy was totally cooperative. He did not charge me for anything. He just gave me all this advice for free and talked me through it. I called him up, tell him my problem and he said he can come out but suggested that I can try this and that. It took a couple of calls after that before I really sorted out exactly what I needed to do but he was right there waiting and I think he even called me back to make sure I was doing OK. He is totally supportive. It’s free advice. He’s a total plumber.
    - Robert B.
  • He was very courteous and prompt. Though I called him, and left a message late Saturday night when I got home from work,
    He was very kind and replied early the next morning.
    I would recommend and use him again for any plumbing needs.
    - Shelly D.
  • I called the plumber at 2pm. He arrived at the house at 3pm, as he'd promised. He made the repair and was gone by 3:30, fixing the problem and leaving the area in a neat and clean condition. He was pleasant and responsive to questions.
    - Joseph B.
  • It went amazing. Ozzie normally charges overtime for Sunday if the client hasn't pre-scheduled. My pipe had burst the night before and I called him on Sunday morning. He went out of his way to reschedule another appointment and got to my house by 10:30. He was done by 12:15 and didn't charge overtime!
    Will definitely be using his services in the future.
    - Owen M.
  • Talked to Steve initially, he was very responsive. He quoted me no labor, just a service charge and parts, as he said and quot;less then $200.00and quot;. I still have the text that I sent to my friend with his quote that I sent immediately after talking to him while I was very pleased with the response and quote. I was told to call another number and schedule. I left three messages with no return calls. Finally a return call and a very nice, professional and apologetic response, and she told me they would call on Friday or Saturday morning to let me know when they would be in the area. I also affirmed that if this runs a little more then the cash I have on hand, what were other payment options. She doubted it would run over but would take my personal check. No call (again), so I made other plans with friends in town since they clearly were not coming out. Saturday afternoon I am in town with friends enjoying myself and I get a call that they are at my house (no notice!) to do the work on the well. Are you kidding me??? I had to leave my friends and rush home, very disappointed how this transpired. They did grad A quality work and were nice. Problem: she kept turning off and quot;alland quot; of the power to my house instead of the and quot;welland quot; switch which was right there where she was flipping on and off, and the panel is clearly marked with two switches and quot;houseand quot; and and quot;welland quot;. Fans, AC, and all clocks going on and off, on and off. Then I was handed a bill for $400.00 and she bragged about the discount she gave me. What can you say when the work is done, you can' t undo the work they just performed?? How did we go from $200 to $400???? Twice the price and not expected nor discussed. Nice folks, but I was disappointed with the cost, lack of return calls, and constant unnecessary disruption to my power on a very hot, humid day
    - Suzanne G.
  • Contractor quoted one price, then charged nearly double. Procrastenated for 3 weeks on the job. Uses vague contract language. Is well known by other local contractors for using these tactics. Violated state codes while drilling well. State inspector required him to make corrections after the fact. Would not recommend his services.
    - Joseph J.
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Plumbers in Sandpoint

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