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There are 17 top-rated Garage and Driveway Services in your area.

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Garage & Driveway reviews in Rexburg

  • F
    RUSS'S OVERHEAD DOOR AND AWNING INC
    They sent a Tech in a very timely manner, The Tech was able to see the damage and able to make notes as to the repair. The tech had me sign a paper that I believed to be an acknowledgment that he came and did what I needed. Today I receive an Invoice in the mail for $112.00 for a service call along with the requested estimate. It clearly states that their labor rate is $75.00 per hour and that the Tech was on task for 1.5 hours. The Tech was in my building for no more than 15-20 min. Upon calling to inquire about the Service Charge the Lady who answered the phone tells me that it is for travel time incurred to pull a tech off of a job 50 miles away to respond to my "emergency call". I informed her that I was clear on the phone when I called that it was simply a call for an estimate and that the word emergency was not used in my call. After that she indignantly informed me that emergency or not it was not their Policy to provide quotes for repair because that is all they would get done all day is run around and write quotes for work that never gets done. She also said that in her 20 years of being in the service industry she has never offered to give free quotes for work or repairs. I am now informed that my only option is to have them do the $1154.00 repair and they will credit the service charge to the repair. I found their professionalism to be non existent, I could hear another person in the background yelling things at her about what " I thought" and "how can I expect them to do free work" though the entire call. I was told to feel free not to pay and they would be happy to "send me to collections" As a side note, I had another service provider offer to give a free quote, He told me that the damage was enough to make the repair cost prohibitive do to the fact that he could replace the entire door for $1500. I told him that I was going to give the original installer the chance as a professional courtesy. Unfortunately I did not find Professionalism or courtesy in my interaction with Russ's Overhead Door.


    - Travis F.
  • A
    THOMPSON PAVING
    See above. The overall job was very professional, in my opinion. They really seemed to know their stuff.
    - D T.
  • A
    Monkey Bar Storage
    A friend told me about them because I also wanted to get my garage organized.
    - Adam .
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Garage And Driveway Services in Rexburg

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