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Tree Service reviews in Pocatello

  • F
    PROFESSIONAL TREE SVC
    The owner Rex Simmons was the reason why the entire project was not done correctly. Mr. Simmons was not the one who performed the actual work, it was his crew of workers who performed the actual work, despite the work not being done as we had asked, the workers did do a good job as far as cutting and clean up. I asked Mr. Simmons to completely cut off the tops of all four trees as they had not been cut in over 20 years, but he refused to listen and only yell at me and say extremely offensive, rude, racist and derogatory remarks to me and to 2 of my neighbors. He said that I "jewed" him out of money and the job was a $1000.00 job! The price and work were already negotiated the night before when Mr. Simmons came to our home! His remarks did not make any sense as my Uncle was the one who paid him in cash and was the one who negotiated the price, I had nothing to do with the money aspect of the whole deal, I only was involved in explaining to him exactly what we wanted, it wasn't a difficult job nor was it difficult in understanding what I wanted.
    There are four huge trees in our back yard that are spread far apart and all along the fence line, each tree needed to be cut so far down for the entire top to be removed from dead and overgrowing branches. He is pushy, unprofessional, and a racist who lies and spreads gossip for no reason. My Uncle is retired from the Union Pacific Railroad where he and Mr. Simmons use to work together and it's how he came to hire him as he was cutting trees on the side way back when he and my Uncle were working on the Railroad together, he had cut and trimmed trees at our home many, many years ago, so my Uncle recommended him, as there were no problems before so we were not aware of how he truly was. I do not recommend this company as the owner is unprofessional, racist and does not follow through with what the customer wants, he is full of complaints and yells at his customers for no reason! He does not perform the actual work nor does he help at all with the work, he has a crew of men that do it all, his crew are very nice and they do a good job, it just was not done right as he did not follow orders of what we wanted.

    - Delilah R.
  • A
    Jonathan Zundel Arborists Inc
    His crew came on time, did the work quickly, and cleaned everything up. The cherry tree he cut into stove lengths and piled neatly at  no additional charge. Helpful, easy to work with, 100% professional.
    - Hanna G.
  • B
    Top Notch Tree Service Inc
    After the initial visit with Dennis, I was told 1-2 weeks for job completion. I called after nearly 3 weeks because I was going out of town and wondered about the project. Dirk contacted me and I reviewed the project with him and gave him permission to complete the work while I was gone. I let my house sitter know. I obviously don't know when they arrived to do the work, or how long they worked, but my lawn application person texted me to let me know trees were being trimmed so he would do my lawn the next day. Next day he texted again that the tree folks were there cleaning thing up. I was a bit shocked when I saw the trees...they were pretty well cut. I also saw that the branches I had cut from other trees were still there. Dennis told me to just leave them and they would chip them. I called and Dirk stopped by later that day and we visited. He explained why the trees had to be trimmed so much and he apologized for forgetting the branches. He took them with him and urged me to call back with any further concerns or questions. While I think they did a fairly good job, The cost seemed a bit much. I tried to get other bids but it must be a busy time of the year - no one else even called back.
    - Elaine T.
  • A
    Top Notch Tree Service Inc
    The service responded promptly to my call and arranged a date for the work according to my schedule. The guys who did the work were professional and safety conscious. Unfortunately the leaves had started dropping and they missed a couple small dead limbs that I wanted removed and had left my house before I noticed. The crew hauling the branches to the chipper got most of the branches but were a bit careless in how they handled them, knocking down the chicken wire fence around my garden. Since my biggest trees are dying, I'm sure I'll have these guys back in the future. I'll just watch them more closely.
    - Geoff H.
  • A
    ADVANTAGE TREE CARE
    About a month ago the owner, Bob Potter, came to bid on the project. He offered suggestions and we agreed on what needed to be done. The evening before the work was done he called to say tomorrow is the day. Fortunately it worked out well for me. The short notice was a bit surprising. The crew arrived, reviewed the project, and set to work. I was a bit concerned over how much was taken from a couple of the trees, but the result looks great and the trees will be healthier. A large Russian Olive is a bit naked, but the structure of the tree shows and it looks great without the dead branches. They cleaned up well with just a few stray leaf bunches left behind. In all, they were efficient and professional.
    - Elaine T.
  • F
    Jonathan Zundel Arborists Inc
    I called him about 2 weeks before the end of June and he finally called me back to make an appointment to see the job 2 weeks later...he stopped by on July 5th and looked at the job...to pull up a bush roots and all...and he priced it at 75.00, said that was his base rate....wrote a contract to come back on July 23rd to do the job and he never showed up nor called to cancel. I called him on July 25th to see if he would like to reschedule ...and he never called me back.
    - Sharon J.
  • F
    Top Notch Tree Service Inc
    I called for an estimate for trimming several trees for the church where I am a minister. The estimate I received was $800. After the work was done, the church received a bill for $2200. When I asked about the discrepancy, they said that the estimate of $800 was for just one tree. I asked why they would do an estimate for just one tree when I wanted several trees trimmed and was told that most people just want to do one tree, not all that need to be done, so they were just guessing at what I would want and did the estimate based on that guess, rather than the conversation we had. I had said at the time of the estimate that I knew that estimates were approximate, so they insisted that I gave them free reign, whatever the cost. They admitted that they should have done an estimate based on what I said I wanted, rather than the guess, but otherwise, they didn't give or compromise at all. Because I was trying to talk to them about the bill and delayed paying it, they dropped by to talk about it, made an appointment because I was busy, and then didn't show for the actual time we were supposed to talk. Eventually we just paid the $2200 (a major dent in a church budget), but I would never, ever use them again and would not recommend them.

    - Jennifer S.
  • A
    LIMB WALKER TREE SVC
    They were very professional and they were quick to get it cleaned up. They were here when they said they'd be here and they did an overall great job. Their price beat everybody in town. I absolutely would use them again.
    - Rachelle W.
  • A
    Top Notch Tree Service Inc
    Dirk came out and gave me an estimate to take out an unwanted tree. He then took the time to walk around my property with me and tell me how to prune my trees to have the most success in fruit and flower growth. He explained how to tell if my trees were healthy and showed me where they weren't. He made some recommendations how to fix problems. He was very kind and explained things well. I appreciated that he took the time to answer my questions and really knew what he was talking about. He also made recommendations that would help my trees without breaking the bank and even gave me tips on how to care for them to reduce the need to call a service to take care of them. I was very impressed.
    - Dacia B.
  • A
    LawnTech
    They are going to come out this spring in about fifteen days.  They spray all our trees on two acres.  What really stands out the most is that they've been coming around and doing the trees.  One day I looked back all the seven trees but the pine tree was twenty five foot taller.  They've been fertilizing it every year for the last four years.  Their price is fair.  The quality is excellent.  They have always been there the day they said they were going to be there.
    - Gary j.
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Tree Services in Pocatello

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