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Recent Lawn Mower Repair Reviews in Pocatello

  • A
    RepairClinic.com Inc
    They had the part I needed and shipped it out pretty quickly. It seems their pricing was OK ($5.99) for the specialty bolt but shipping for a bolt was almost as much. Could have shipped it for about $.80 in a padded envelope.
    - Kurtis M.
  • A
    American Mower And Saw
    They were very responsive to me during this minor transaction. They immediately ordered the part I needed, called me when it came in, and showed me how to put it on my mower.  They have a very clean shop; everyone is helpful; the system they use to order parts and follow up is very professional.    Since I live in Sandpoint I had to drive to Coeur d' Alene to pick up this part.  This was due to the fact that our local shop is inept.  I will take my mower to American Mower and Saw when it needs any kind of service.
    - Christine K.
  • A
    Small Engine Rehab & Repair
    I was over cutting my son's lawn and my tractor went bad. Called Doug; he took my tractor and I had it back in less than a week.
    - Roger K.
  • A
    MOWERS-N-MORE LLC
    I am a divorced woman with an old Dixon riding lawn mower, tiller, string weed eater, chain saw, etc. Due to the age of my equipment, it seems to always be breaking down or not starting and I don't know enough to fix it myself. L.G. has always fixed my machines and I have complete faith in him. Once my lawn mower wouldn't start and I described the symptoms to him and he suggested that maybe the blades were engaged, thus causing it not to start. He was exactly right. Another time my chain saw wouldn't start and I attempted to fix it myself by replacing the fuel filter and spark plug. It still wouldn't start and he fixed it for me - the exhaust was stopped up. Sometimes I know he takes pity on me and doesn't charge me or charged me at reduced cost. He is a sweet heart and is always cheerful and helpful. When I eventually have to replace my equipment, I will definitely buy from him.
    - Marsha S.
  • A
    Paul's Do It Better Auto Repair
    From the time we started using paul for simple jobs like oil changes he has been great to deal with and he has now got all of our work and he even maintains our motor home for us.  If I have trouble with anything Paul does our work for us and we are very happy and expect nothing but the best and have confidence in his work.  We have spent a great deal with Paul and have had no problems to date.
    - Jerry B.
  • B
    Sears Appliance Repair
    The repair experience was excellent, with a very knowledgeable technician. The downside with this repair, and others, is that it takes awhile to get the appointment, then time to order the part, and more time to get another appointment to install the part. Sears needs more repair people, and readily available parts. Ours was a replacement for a split water line hose on the refrigerator.
    - Nancy L.
  • D
    Mr Mower
    I dropped off the mower on Saturday. They called Monday afternoon with an estimate to replace the thermostat. I called Tuesday and requested work be performed. Called the following Monday for repair status. Mower had been ready since Wed but I was never notified. Picked up mower. Took home and started mowing the lawn. Within 2 minutes of starting the mower started to rattle and sounded like metal on metal. Checked the blade and everything looked tight. Took back to the shop the next day and explained the situation. The manager (owner?) stated that it was the thermostat that was rattling and that is what I should expect from an entry level mower. (mower is only a little over a year old) I explained that it didn't rattle before the repair. He said they didn't replace the thermostat and that the choke arm had been positioned incorrectly and was holding the choke open (my mistake when I pulled the carb off) I confirmed that the thermostat had not been replaced and said that the overall problem I was having wasn't fixed then but the issue I had brought it in for was fixed. he told me I should have told them the problem so they could have investigated further. He reluctantly took the top part of the mower off to show me that the thermostat was the issue with the rattling. Seemed very put off by having to do this. When he pulled the top case off, a small plate on the side fell over. It had not been tightened and was laying against the top of the motor as it was spinning. They claimed they didn't take that part off (which is possible) but failed to reassemble it correctly as it clips to the top section and would not rub against the motor even of the bolt wasn't tightened. Tightened the bolt and reassembled. Mower ran great and was quiet again. Went home and finished mowing. Later that week looked at the receipt and saw that they had charged me $22 for a new thermostat, that the manager stated that they didn't replace. Went to the facility on 9/27/2013 to ask whether they did or did not replace it. The kid at the counter said the work order stated that they did replace it, but the manager and mechanic were not in. He expected the manager in that afternoon and would have him call me. That was several days ago and have never heard a word back from them. They just seem to busy to do a thorough job on the repairs and don't really seem to care about the customer after the service. Will not use them again.
    - Brian F.
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Lawn Mower Repair Shops in Pocatello

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