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Alternative Medicine reviews in Parma

  • F
    ST.Luke's Nampa
    I had an appointment scheduled to be seen. I waited in the waiting room for over forty-five minutes. They were unable to get my insurance information, because they did not know how to enter it. I went up to them several times asking if I could go back and be seen. The kept telling me no, not until my insurance information was put into the computer. I then waited until 2:30 pm I then left. I called the doctors office and told them what had happened. They apologized and said they should have taken me back. They asked me if I would be willing to go back. I am going to give it another chance, and if they are not able to properly put my information into the computer. I will not be going back.

    **Update 7/10** Called back to make another appointment for next week. They called me back and said that my insurance would not pay for the visit. I then called my insurance company who confirmed that they would in fact pay for it. When I called St. Luke's Nampa back, they informed me that I would need another doctor's note saying that I had to go to another clinic and also said that I would have to pay for it up front. I asked why they didn't tell me this previously but they never gave me an answer.
    - Deborah T.
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Naturopathic Doctors in Parma

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