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Countertop Installation reviews in Meridian

  • A
    Artistic Tile & Granite
    Everything went very well! I did not know how to go about the whole process, but the staff at Artistic was very informative, helpful and made the whole experience easy. It only took a week for them to create the tops after I chose my granite and the measuring was done. They came out and installed them and now I just love them!
    - Samantha C.
  • A
    Precision Countertops Inc
    From the planning to installation phase of our kitchen upgrade, the Precision Countertop team made our project flow so smoothly, so much so with expert advice, project management, template completion, manufacturing a precisely prepared product which fit the complex countertop to a point where the final granite "fit like a glove."  We decided to go with Precision Countertops after extensive local showroom visits and on-line research and found none that seemed to be what we were looking for.  We are so happy that we made the right choice.  April (Sales associate) presented us with a very professional presentation of products and we chose a granite (Cobra) which seemed to match perfectly with our cabinets.   We were then contacted by Chris, our project coordinator and then, Jayson, a highly talented template designer, was so very careful in exact and precise pattern measurements which were provided to the manufacturing crew at Precision Countertops.  The installation crew, lead by Chad, who provides services in the Boise, ID, area, installed the finished product in a manner that can only be described as superb.  This all came together with no problem and resulted in a great overall experience.  I would recommend Precision Countertops to anyone who may be considering replacement or installation of a super product.
    - David M.
  • A
    TILE OUTLET
    Tile Outlet was originally a back-up plan - which turned out to be a real blessing.  When the guy who had first committed to the backsplash bailed on us, we were down to the wire, and a neighbor suggested we call Tile Outlet in Caldwell. The guy who runs the place was open, honest and responsive to our need.  In less than 3 business days, his 2 person crew came out, did the kitchen and the new baths.  The guys on the crew were positive, professional and efficient.  This outfit knows how to get the job done right the first time.  They were cooperative and very helpful. They even fixed and repaired 2 gouges in the new countertop left by the "too busy to stay" granite installers.  Great work.  The price I was quoted was a few dollars less than the bill, but for all the work and help, it was very reasonable.  There was quite a bit of work including some custom glass tile set in the rest of the work.  I'd use this company and these guys in a heartbeat.
    - Mark O.
  • A
    ROCK HARD GRANITE
    Straightup-honest, no-nonsense, with one of the best customer service attitudes you will find anywhere, these folks thrive strictly by word-of-mouth recommendations like this one. Steve Heasley (I did not meet his partner, Terrel) offers an excellent quality product, and no granite purveyor in the Boise area can touch them on price.  These folks move a lot of granite countertops through their shop (as in over a thousand), so they already have answers and solutions for any questions or problems you may encounter.
    This is a multi-day process:  To start, Steve will stop by to measure surface area one day (yes, he is there when he says he will be), and give you an email estimate the next.  If you authorize the work, Steve will schedule a time to come and template your countertops (i.e., make a 2-dimensional plan of the exact size of your countertops, which will take about an hour). In the meantime, before the template date, you select the granite you want, either from the stock they have on hand or from one of the granite showrooms in town. Rock Hard purchases the most popular granites in large lots at a deep discount and keeps them on site.  They do pass those bulk-purchase savings on to you and, seriously, this can easily save you $1, 500. 
    You also have to buy an undermount sink and give it to them because they cut your countertop to be an exact fit. We bought a 10-inch deep, heavy-duty 16 gauge stainless steel sink for $299 from Rock Hard that is quiet even with the garbage disposal running. You can look all over town for a better deal and not find it, because we tried to do just that. There are only a few 16 gauge sinks in town and they are much more expensive. Typically, Home Depot & Lowes have thinner 18 and 20 gauge sinks in stock at about the same $300 price point.
    (I had already removed the old countertops so there was no demo required as part of my estimate, but I would guess that is a routine part of their business.)
    The template process starts the clock rolling for them and indicates that installation will occur about a week after templating. My wife went to the shop a couple of days before the install date hoping to get a small piece of our granite to use in matching up potential backsplash tiles. Not only did she come back with a 2-lb piece of our granite, she also got to meet and watch the guys who were cutting it.
    Installation was a 5-man operation that started at 845a when they carried the granite in, but it took just 2 guys to finish the work after the slabs were set in place. The countertops were cleaned up, sealed, shiny and beautiful by 230p when they were done. Almost a month after the countertops were set we are still in awe of the finished product. Steve called and stopped by to check on things perhaps two weeks after installation. He clearly gets a thrill out of making sure he has happy customers.
    I spent the entire past lunch hour writing this recommendation because I was nearly swindled and hoodwinked by granite warehouses who sell cracked slabs they bought for next to nothing, and by melodramatic fabricators/installers who jack up the price for many reasons including claims they have to repair your cabinets to accommodate the weight of the slabs (i.e., "Oh my, this corner is 1/16th high!!"). The shady guys can also arrange to get a huge kickback from the wholesale granite shops (some as high as 50% or more of the retail granite price) if they choose to not pass their discount on to you.  One tried to tell me the process of properly sealing the granite is difficult and costly, as in $600 every two years, when a $34 quart of "511 Impregnator Sealer" spread on and rubbed in every two years (a 15 min. process) will last you a decade.  It is not a pretty picture out there. I had one guy who sucked me in and then systematically jacked the price up to $2,000 more than Rock Hard ended up costing me. Steve and his guys are the real deal.
    We offer our thanks to all of the folks at Rock Hard Granite for an extraordinary product at an excellent price with no granite drama whatsoever.
    - William A G.
  • A
    Superior Tile And Stone
    I have never spent $500 more wisely.  When you hear the word, "craftsman," this is the guy they are talking about.  He is far-more-than-competent, modest, professional, fastidiously neat, and no-nonsense.  He has 26 years of experience in setting tile, and that is evident in every step of his work.
    I had heard about Charlie Hemenway (owner/operator of Superior Tile & Stone) from a couple of contractors in Boise who use him and said he is one of the most honest, hard-working people they had worked with.  I called him about the small job I had , he stopped by to give me a free estimate, and then he sent an email bid the following day.  I agreed to the price (~$100 higher than the lowest bid I had, but I wanted quality work) and he set me up for about a week out.  In that time, my job was to find the tile I wanted at any one of the local suppliers in Boise/Meridian.  He sent me an email authorizing me to select and purchase tile at wholesale prices directly from those vendors (no add-ons, surcharge, no nothing; just a good selection at a contractor's price).
    The tile setting and grouting process is incredibly labor intensive and messy work.  You want someone who is neat and clean to do the work or you are in trouble.  On the first day, Charlie set up the tile saw and thinset mortar mixing operating in the garage over several drop-cloths.  He troweled the thinset on to the kitchen walls, set tile and spacers in a process that took all day, and then cleaned up the garage completely. Day two he used the garage to mix grout over drop cloths, and then troweled the grout into the spaces between the tile.  As it dried the excess grout was sponged from the tiles The finished product is a beautiful piece of work.  
    Other than through some casual conversation from time-to-time as he worked, Charlie does not know me.  However, after seeing the care he takes and the quality of his work, I felt like I knew him.  I wanted other people to know him as well, so that is why I wrote this recommendation.
    - William A G.
  • A
    Nova
    Peter Rawlings came to our house (with samples) to discuss our needs and give us a guesstimate of what we could expect the job would cost. After looking at our samples of what we 'thought' we wanted, Peter suggested several places for us to go and look at tile and counter top materials (which we did). We did select another counter top than we originally choose. After taking measurements, Peter said he would email us that evening with a description of the work to be done and the cost. We received our email that evening, as promised. Peter was excellent at communicating with us. He showed up on time and took pride in his work. He finished the job in the time frame he gave us. We were pleased with the finished product. Peter is a craftsman who delivers quality.
    - Janice J.
  • A
    SOCKEYE CONSTRUCTION LLC
    Very professional, on-time, on-budget (even with many add-ons), Curtis is always on top of the project, the subs and the supplies. Very well managed and excellent value and quality. He uses exceptional subs that take pride in their work, true craftsmen. Highly recommended.
    - Richard G.
  • A
    Artistic Tile & Granite
    They do nice work.
    - Kevin F.
  • A
    TILE OUTLET
    .
    - Heather B.
  • A
    ROCK HARD GRANITE
    unknown
    - Kent C.
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Countertop Kitchen Installers in Meridian

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