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Cleaning reviews in Meridian

  • A
    EXCELLENT...timely, professional, and exceptional customer service from the beginning...from the phone call to make an appointment with the end results of amazingly beautifully cleaned carpet
    - Sherry D.
  • F
    Brilliant Services LLC
    The contractor contacted me set up an appointment with a fella named Brian. Nice guy, came out and looked at the job indicated he would have a quote the next day October 3. Today is October 12. I called, texted and emailed with no response.
    - JERRY M.
  • F
    I called them to clean the carpet in my house, Luckily I called him to ask how much it was going to be. He quoted me a price roughly three times what every other carpet cleaner charges. He was in the house and I was at work when we had this conversation. I told him his price was too high and I wouldn't use him. When he left he set the thermostat to 59, left almost every light on in the house, turned all the ceiling fans on and left without locking the door. He must have written the reviews in here himself. DO NOT CALL THIS COMPANY!
    - Larry H.
  • A
    Western Heating & Air Conditioning Inc
    They did an excellent job and I will use them again. He went over exactly what they were going to do and showed me when I asked questions. Example the main return he showed me how it looked and verified no water was in there. I was concerned I may have mold because of my symptoms and they even went in my attic and all over to see if they could see any obvious signs. Of course they explained that���s not their profession ect. But I just appreciated them spending the time and looking. They never were up-charging. The price they quoted was exactly what they charged. Again they gave me peace of mind while they were here. Plus he was Certifed and most companies aren���t. I had done my research before hand and all my questions they passed. If I ever have any AC problems they will be the ones I call because I feel they are a honest company and do an excellent job.
    - Lagita P.
  • A
    Trinas Cleaning Services LLC
    We use Trina's cleaning service's for our business, home and have used them for a deep clean when putting a house on the market. They do a great job. Very thorough, prompt and efficient. They definitely take pride in their work. The best cleaning service I have found.
    - Stacey S.
  • C
    Zerorez Carpet and Surfaces Cleaning Boise
    First off, I have been very happy with having my carpets cleaned by Certified Cleaners for several years now. But after hearing Paul J go on about Zerorez for awhile now, I thought I'd give them a try. During my initial call, i was adamant that I would not be able to move some of the furniture due to a shoulder injury and was told they would be happy to move whatever was needed. They were very easy to work with on scheduling service and very friendly. On the day of the service, a young man showed up to do the work. As I was taking him around the house, I found that he had been with Zerorez for about 4 months and was just out of the Navy. He was very curious and friendly to speak with. When discussing the moving of some furniture he was agreeable but told me that he didn't have enough sliders to place under the couch and love seat to do the job. He asked if I had any. Luckily I did have a few. As it turned out, I was needed to help lift the furniture so he could place the sliders. With my shoulder problem, that was not what I was hoping for. He also didn't have enough of the Styrofoam blocks to put under the legs of the furniture after cleaning. Again, luckily I had a few that were left from our last Certified cleaning. When setting up the appointment, their office person asked that I vacuum the carpets before they arrived since they do not vacuum. I immediately caused me concern because I was use to the cleaning firm thoroughly vacuuming before they started applying the steam/water. Certified really brags about their vacuum system as being of the highest quality and effectiveness. Our personal Hoover, is fine but it's not a commercial grade vacuum. Once the young man started with their cleaning system, I felt the job went quite fast overall and was wrapping up fairly quickly. I was use to more time being spent in each room that what I experienced from Zerorez. Not fully understanding their system I thought it must be so efficient that they didn't need to spend much time going over the carpets. The following day, I just didn't see much in the way of what I've come to expect with Certified, were it looked more obvious that the carpets were cleaned. To me, it just appears like they got a good vacuuming but the higher traffic spots just didn't seem much cleaner to me. To Zerorez's credit, they got back with me when I gave them a less than favorable review on their survey. They called and left a message for me to call them back. I decided, because we had company coming, that I'd just accept their job and move on. I did receive a follow-up questionnaire that prompted another interaction with them. They did offer to return and repeat the cleaning but I didn't want to deal with furniture moving again and chalked it up to a "one and done" experience. I'm sure others have had much better experiences. Maybe it was just the newness of the young man that was here and possibly a lack of training. There certainly was a lack of equipment needed to move furniture and pads for under furniture legs after cleaning, which caused ua to keep furniture off the damp carpet for a day and my wife and I (with a bum arm) to move the furniture back.
    - Kent P.
  • A
    Boise CleanPro
    I've used Brilliant 3 times now and I've been pleased with their staff, punctuality and thoroughness each time. I plan to continue with Brilliant to clean my home prior to special occasions. They are very accommodating and have met my timeframes for service every time. Easy to work with.
    - Kent P.
  • A
    Harman Family Carpet Cleaning
    Awesome and great experience. We are very happy with the service we received from Harman Family Carpet Cleaning. Scott was on time and did a wonderful job cleaning our carpets that were long overdue for cleaning. We enjoyed Scott's friendly service and appreciated his answers to our many questions about carpet care. We will definitely hire them again.
    - Carol J.
  • A
    Zerorez Carpet and Surfaces Cleaning Boise
    I've heard the Zerorez commercials on the radio for years. Decided it was time to try them after our "normal" carpet cleaner didn't do as good a job the last time. The experience was a good one. The technician was punctual and very professional. We didn't have any bad stains, but he took extra care to ensure the traffic areas were well treated and cleaned thoroughly. The carpet looks very good. We'll see how the effects of no residue and empowered water work over time.
    - Kelly P.
  • A
    ProTouch HomeCleaners
    hey are very professional and do a wonderful job in cleaning. One time, they were going to be late in getting to my house (15 minutes) and they called to let me know. The house always looks great after they are finished....including all the little touches...from wiping down the inside of the microwave to folding all the quilts in the family room!! I am very pleased.
    - Mary M.
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Cleaners in Meridian

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