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Carpet Cleaning reviews in Meridian

  • A
    EXCELLENT...timely, professional, and exceptional customer service from the beginning...from the phone call to make an appointment with the end results of amazingly beautifully cleaned carpet
    - Sherry D.
  • F
    I called them to clean the carpet in my house, Luckily I called him to ask how much it was going to be. He quoted me a price roughly three times what every other carpet cleaner charges. He was in the house and I was at work when we had this conversation. I told him his price was too high and I wouldn't use him. When he left he set the thermostat to 59, left almost every light on in the house, turned all the ceiling fans on and left without locking the door. He must have written the reviews in here himself. DO NOT CALL THIS COMPANY!
    - Larry H.
  • C
    Zerorez Carpet and Surfaces Cleaning Boise
    First off, I have been very happy with having my carpets cleaned by Certified Cleaners for several years now. But after hearing Paul J go on about Zerorez for awhile now, I thought I'd give them a try. During my initial call, i was adamant that I would not be able to move some of the furniture due to a shoulder injury and was told they would be happy to move whatever was needed. They were very easy to work with on scheduling service and very friendly. On the day of the service, a young man showed up to do the work. As I was taking him around the house, I found that he had been with Zerorez for about 4 months and was just out of the Navy. He was very curious and friendly to speak with. When discussing the moving of some furniture he was agreeable but told me that he didn't have enough sliders to place under the couch and love seat to do the job. He asked if I had any. Luckily I did have a few. As it turned out, I was needed to help lift the furniture so he could place the sliders. With my shoulder problem, that was not what I was hoping for. He also didn't have enough of the Styrofoam blocks to put under the legs of the furniture after cleaning. Again, luckily I had a few that were left from our last Certified cleaning. When setting up the appointment, their office person asked that I vacuum the carpets before they arrived since they do not vacuum. I immediately caused me concern because I was use to the cleaning firm thoroughly vacuuming before they started applying the steam/water. Certified really brags about their vacuum system as being of the highest quality and effectiveness. Our personal Hoover, is fine but it's not a commercial grade vacuum. Once the young man started with their cleaning system, I felt the job went quite fast overall and was wrapping up fairly quickly. I was use to more time being spent in each room that what I experienced from Zerorez. Not fully understanding their system I thought it must be so efficient that they didn't need to spend much time going over the carpets. The following day, I just didn't see much in the way of what I've come to expect with Certified, were it looked more obvious that the carpets were cleaned. To me, it just appears like they got a good vacuuming but the higher traffic spots just didn't seem much cleaner to me. To Zerorez's credit, they got back with me when I gave them a less than favorable review on their survey. They called and left a message for me to call them back. I decided, because we had company coming, that I'd just accept their job and move on. I did receive a follow-up questionnaire that prompted another interaction with them. They did offer to return and repeat the cleaning but I didn't want to deal with furniture moving again and chalked it up to a "one and done" experience. I'm sure others have had much better experiences. Maybe it was just the newness of the young man that was here and possibly a lack of training. There certainly was a lack of equipment needed to move furniture and pads for under furniture legs after cleaning, which caused ua to keep furniture off the damp carpet for a day and my wife and I (with a bum arm) to move the furniture back.
    - Kent P.
  • A
    Harman Family Carpet Cleaning
    Awesome and great experience. We are very happy with the service we received from Harman Family Carpet Cleaning. Scott was on time and did a wonderful job cleaning our carpets that were long overdue for cleaning. We enjoyed Scott's friendly service and appreciated his answers to our many questions about carpet care. We will definitely hire them again.
    - Carol J.
  • A
    Zerorez Carpet and Surfaces Cleaning Boise
    I've heard the Zerorez commercials on the radio for years. Decided it was time to try them after our "normal" carpet cleaner didn't do as good a job the last time. The experience was a good one. The technician was punctual and very professional. We didn't have any bad stains, but he took extra care to ensure the traffic areas were well treated and cleaned thoroughly. The carpet looks very good. We'll see how the effects of no residue and empowered water work over time.
    - Kelly P.
  • B
    Harman Family Carpet Cleaning
    Excellent with the other company. It was a little difficult to meet a mutual scheduling agreement with Harman. I agree that family is important but they made it clear that they don't work weekends unless they have to as they go camping. They also don't schedule after 3pm. I don't find that very accommodating.
    - Julie P.
  • A
    All American Carpet Cleaning
    Perfect Service, on time, well mannered guys. No fuss no muss, I showed them what needed done, they did it. Simple quick service. Dried fast even in the wet weather. Read a review from a gal that complained about the snow tracked in. They did their best here to keep it out, and mopped my floors when they got done. It's snowy out come on. Excellent experience.
    - Sam S.
  • A
    Harman Family Carpet Cleaning
    Carpets were cleaned very well and all the stains were removed to my satisfaction. Scott gave me a time when he would arrive and he was on time, He did his job very well and was very professional. He even gave me a name of a handyman for some minor work. I would hire him again.
    - Michael D.
  • A
    All Seasons Carpet Cleaning

    It worked out very well. He was such a nice guy and does a good job. She cleaned my furniture once before and I don't remember what I paid but I thought it was very reasonable. I wouldn't say he is really high and I wouldn't say he is really cheap. I would say the pricing is in medium range.

    - Judi S.
  • A
    Harman Family Carpet Cleaning
    It went very well! They came out within a short timeframe to get the work done and came in at the low side of the price range they quoted for the work. There was a pretty strong pet odor in 2 of the rooms before any cleaning took place. After the initial treatment some of the odor was still present so I left a voicemail over the weekend asking them to come back out to re-treat those rooms. In the meantime we got an offer on the house so I was going to tell them not to worry about addressing the odor issues. However, the owner insisted (politely) on coming back out free of charge to make sure that he got a chance to clean those rooms again and deodorize them again to completely remove the pet odor issues. He worked around our schedule to come back out to complete this work and did a great job. I would strongly consider working with them again on future carpet cleaning jobs.
    - Mark T.
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Carpet Cleaners in Meridian

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