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Caregiver reviews in Horseshoe Bend

  • F
    Hearts for Hospice
    It started out fine.  She didn't want anyone to give her personal care except for me.  As time went on, they wanted me to sedate her completely.  That's not what my daughter wanted.  They were very intimidating and almost bullying.  I finally said okay.  I kept the medicine to continue to give it to Jenna, as she wanted it.  They then took all of her medicine away, even her nausea medicine.  These were prescribed to her and paid for.   They went into her closet and took all of the medicine, but left the Sharps container full of syringes.  They said this was their policy.  They found out that we were planning on transferring care.  They came into our home and told us that they were discharging us.  Our daughter ended up dying a week after this happen.  I think the experience expedited her death because she didn't like the way they treated us.  This was in 2010.  The afternoon that she died, I had called them around 5:30 pm and nobody came.  She died about 4 hours later.  They came after she died.  I didn't even want to see them.  I was so angry.

    Jenna did love her music therapist, and her CNA.  They were from hospice.

    I would not recommend them to anyone.
    - Linda Lee W.
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Caregivers in Horseshoe Bend

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