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Pet Care & Health reviews in Coeur D Alene

  • C
    Alpine Animal Hospital
    Not well. Had an urgent issue come up with our senior cat before that appt and was turned away. HIGHLY disappointed. They suggested I could go to another clinic - well duh. We are new to the area, did our homework (even made onsite visit months earlier) & this was the clinic we chose after checking others. Had to find another clinic stat. Sunset helped us that day. Apparently Alpine doesn't like walk-ins and have had multiple miscommunication & attitudes from the front office staff. We believe in second chances. Keep appt for other 2 cats. We got devastating news. Got impression Dr Bailey assumed we'd put down the cat even though she wasn't showing any signs of illness or suffering from the tumor. On follow up appt - sub cutaneous fluids - I insisted on being present - apparently that's not common here. Also with past miscommunications I didn't want her to be accidentally put to sleep. Got attitude when I asked a question. People really need to check it at the door. Did one more appt but with Dr Orr vs Bailey...more helpful, more compassion. She wasn't told by staff the terminal diagnosis was at this clinic. She was not happy - don't blame Dr Orr. She answered all our questions and very interested in helping us keep kitty happy & healthy. We will see her again. The clinic is slowly redeeming itself but NEVER should have had this experience in the first place.
    - Christine C.
  • F
    BEWARE! DO NOT ORDER FROM THEM EVER!!! My brother and sister-in-law purchased two bark boxes for us for the months of November and December as a Christmas gift. First of all, the box was supposed to be for a large dog. The first box contained a top hat suitable for a tea-cup poodle. It also contained a soft bus that was about 2"x4"x5" that my dog would have torn apart in a nano-second. The next box contained this creepy, soft hippie doll -- again something that could be destroyed in seconds. I felt really bad when my sister-in-law was asking about them because she kept saying that they had specified large dog. As to the snacks, our dog has a touchy digestive system so we are very careful and particular about what we feed him. The bigger problem is that I talked to my brother last month and out of the blue he asks if we've been getting a bark box every month. After I told him no, I asked why he would think that we were receiving these. Apparently this company has been charging my brother's credit card every month since the original order even though he had and continues to try to cancel. Also he has been trying to reach the company and gee, the only contact is via email and he is not getting any responses. He told me that he is done with this and is now going to just turn it over to the credit card company to deal with because he doesn't want to waste any more of his time. I told him that I would warn anyone and everyone not to do business with this company due to the lack of ethics.
    - Megan D.
  • A
    Alpine Animal Hospital
    First off, my family has been going to Alpine Animal Hospital for 30+ years. We have been customers through two owners of the practice and the service has stayed consistent and comprehensive.
    Dr Tawny Bailey is incredibly thorough and compassionate. I lost a dog very suddenly to liver cancer and it was wonderful to have her by my side. She did everything she could to save her and I could see that she was broken up by the loss as well. She definitely helped me through it in a way that I could never properly thank her for.
    I now have a dog that is difficult to handle (to put it lightly). Despite the issues he has, she always approaches his care in the same way she would any other mild mannered dog. He recently had to have anal gland removal surgery, due to an anatomical anomaly. She performed the surgery with amazing precision and when I was worried he wasn't healing quickly enough, she had me bring him back in and she did a full exam and used a few tricks to help him along on his path to healing faster. And to top it off, she did it it without any additional charges, which was completely unexpected. She made him much more comfortable and the next week of healing went perfectly. Since he had his stitches removed he has been so much better than before surgery.
    I can not say enough great things about Alpine Animal Hospital and it's staff.

    - Lisa F.
  • A
    Star's Pet Grooming
    I was new to the area and had a hard time trying to decide who to take my little s%#$, maltese/yorkie mix to to get groomed. After major research and scant reviews, I tried Star's. Fabulous! My dog doesn't like going to the groomers, but Nadine just scooped him right up and off he went; no shaking! She did a great job and he likes going there! I've taken him there twice and have been completely happy each time. Would highly recommend! One of the nice things is that your dog is not there all day. He/she is done in about 2 1/2 - 3 hours and you can go pick them up! WAAAYYY better than Petsmart/Petco where you drop them off in the morning and they tell you to come back at 5. A little pricey, but considering the individual attention, I think it's worth it. You will not be disappointed!
    - Lisa L.
  • A
    Star's Pet Grooming
    Both the large and small dog looked good and smelled good. They seemed to be pretty proud of themselves[the dogs]. This is the second time we have used Star's services, they have never disappointed. Their phone # on Angie's List needs to be changed to:
    [208] 292-4547.
    - Eldredge J.
  • A
    Angie's Groomingdales
    As a first time customer, we were very pleased with Angie's professional and personable work and attitude. The grooming job was just what we wanted, the waiting cages were clean and visible, her location is great for us, and the price/quality match was excellent. We'll be back!
    - Wendy W.
  • A
    At Home Pet Sitting
    My cats love Angie.  When we return, they are no longer mad for a day - they are relaxed and happy.  One of my cats can be quite picky, and Angie babies her to try to get her to eat, which I appreciate.
    - Sally K.
  • A
    My cat stopped eating and I took him in to Prairie Animal Hospital. I saw two different providers and assistants and they were all so kind and helpful. He was diagnosed with cancer and when I had to have him put to sleep a few weeks later it broke my heart. The doctor who helped us, late on a Saturday evening was so very kind. And a few weeks later I received a note telling me that a tree would be planted in my cat's name. All in all, this was the kindest veterinarian office I have ever been to. I recommend them highly. They took care of my cat, helped him what they could, and then helped me in the end.
    - Catherine Y.
  • A
    Angie's Groomingdales
    Hair cuts were good but the doggie waiting area (kennels) are dirty and smell bad. So bad the last visit that I was uncomfortable leaving my doggies there. Towels in the kennels were dirty and the area smelled like a dead mouse.

    - Theresa P.
  • A
    Dr. Seefeldt is one of my favorites there. Dr. Julia Stevens who is a naturopath and she is just amazing. She really helped my puppy a lot which she always does. They are pretty expensive and have the medication there too. I they are not cheap but they are not over priced. They are average as far as price but their services are good. They have a lot of doctors there and they can always get me in. They are just a really nice group of very caring doctors. Dr. Seefeldf is the one that I particularly love and Dr. Shoemaker is a couple of their doctors that I have had more frequent connection with. They seem to be really good. They are just super caring about animals and they get it about four legged family members.
    - Sharen & Tom B.
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Pet Care Providers in Coeur D Alene

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