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Tree Service reviews in Caldwell

  • A
    Parker Tree Service Inc
    They did a great job with trimming and clean up. Dan was very professional and knowledgeable. Spend a lot of time addressing my concerns with each tree, provided suggestions with explanations to determine the best solution to enhance the shape of the tree and maintain health.
    - KAYE F.
  • A
    Heartwood Tree Care
    The work was done to perfection. The tree is beautiful and they cleaned up all the trimmings. Except for the beautiful tree I couldn't tell they had been here. I will gladly recommend Heartwood to anyone needing trees trimmed or removed. Ask for Robert, Eric and Ron. They are awesome!
    - Michele S.
  • A
    Heartwood Tree Care
    Heartwood promptly responded to our inquiry with a quote and arrived sooner than anticipated. All staff that we spoke with were courteous and polite. The job was completed thoroughly and efficiently, and I am very pleased. Heartwood was recommended to us by others who had similar good experiences, and we concur. Highly recommend.
    - Jared C.
  • A
    Parker Tree Service Inc
    The removal of those 4 trees couldn't have go any better. The three young men arrive early Saturday morning promptly at 8:30 as scheduled. Their equipment is amazing, so much I spent the morning watching a taking pictures, see below.
    - Kirk N.
  • A
    Climbing Sammy's Tree Service
    They were very efficient.  Used a cherry picker to tie off limbs and transfer them to wood shredder before limbs hit ground.
    Kevin (sammy's brother) was very courteous. After tree was removed he raked the lawn and even disposed of limbs I previously had pruned. They had the right equipment and did a super job.

    - david u.
  • C
    Creative Landscaping & Tree Service LLC
    Less than optimal.
    Expectations: Provider quoted:
    Removal of all hedge and grind roots stumps
    Removal of 2 Elm trees by back fence
    Removal of 2 dead Apple trees
    Stump grind all stumps for removed trees
    Stump grind at no charge additional charge stumps left by prior contractor
    Haul away all debris 
    Additional information:
    Provider was asked to complete work by end of business March 1, 2016. He assured us that would not be a problem. He said that he would bring a five-man crew and get it done in one day.
    *Payment due upon completion of work
    Total Cost $1700
    What happened:
    1. Hedge that had grown into the chainlink fence was left in place: Provider's quotes are that "I don't want to ruin my saws." and "It is too expensive for me to remove the material. You need to remove the chainlink fence.
    2. Two stumps were left in place, the tallest at 2 feet. Provider promised to remove them after we removed the fence.
    3. All debris was not removed, because of the parts that are still in the fence.
    4. All other tasks were successfully completed.
    5. Five-man crew was not on site. There were three men for the first half of the first day until one man left.
    6. Provider asked my wife for half-payment around 4pm on the first day.
    Would the provider have done this level of work if this were his home?
    Were I to put up a sign with "Work provided by [Your Business Name]" on this job, would he be proud of the results?
    In my opinion, this level of work and finished product puts me at odds with the current city ordinances for fencing and creates a visual nuisance.
    Replacement of the fence or paying someone else to complete the job will add additional cost to get the job done right.
    By my assessment: This job is not completed nor has it met the promises tendered for consideration in the quote!
    The provider surveyed the work prior to his bid. He knew about the fence. He knew about the hedge. He had an opportunity prior to his quote to put in caveats or exclusions or to limit the scope of work or to provide a bid that would truly mirror his costs should said costs really be more expensive. Instead, there were no caveats. There were no "upon discovery" clauses. The scope of work was clearly set along with the price and terms. The service provider seems to be knowledgeable and experienced at his profession, which set expectations for the scope of work to be completed as written. Were he a novice, it would be understandable for a bid to be low or a scope of work to be inaccurate. Based on his quote, his knowledge, and his experience, he was selected and the job was initiated.
    The provider focussed only on the work that could be done using power tools. The part of the job that requires hand tools, remains unfinished with the provider's only solution being to remove the fence at my further expense. In my opinion, the branches that are in the fence links need to be manually clipped out and the two stumps that have not yet been removed need to be removed by axe. As a professional, the provider should recognize this. Because of the agreed upon scope of work, and because I am paying $1,700 for this job, I expect it: That is, I expect the job to be completed to the terms set in the quote, not just the part that is power-tool friendly.
    I understand that the job was / is a hard, dirty, difficult job. I appreciate that there are dedicated people who do this work. That is why I was willing to pay the $1,700 to have the job done right. The parts of the job that were completed create a clean visual experience. I understand that not every possibility can be anticipated or considered, but that is why we trusted in the provider's experience and knowledge and commitment to doing what he said he would do.
    Suggestions to Angieslist:
    Allow the ability to attach photos so that the readers can see the quality of work provided by the service provider.

    - Tod L.
  • B
    TruGreen Lawn Care - 5315
    Trugreen is good at what they do, but it is expensive. They will come back and redo any work that you believe needs to be reapplied, etc. They call before hand to let you know they will be at your residence. Trugreen also offers other services for your lawn that some residents might want--spider barriers, aeration etc. The representatives are always very professional. I would grade them a B+.
    - MaryLou L.
  • A
    Tree Maintenance
    The great thing about it was they showed up on time and were able to diagnosis a disease that my tree had. They gave me information about it and were able to tell me how to treat it so it wouldn't get it worse. They truly seemed to have a concern about my tree and cared about the outcome. I plan to tell everyone that I know about them. They went above and beyond what was necessary. My tree is sick but I'm a happy camper!
    - Janet E.
  • A
    Halford Tree Service
    He was on time, and worked fast and carefully to cut the tree to the height of stump  I needed left. He cleaned the branches up nicely, all in  all a great job.  Wasn't quite as impressed with his helper but didn't affect quality of service.
    - Sharon K.
  • A
    Creative Landscaping & Tree Service LLC
    We located Mr. Garcia through Craigslist - because we hadn't subscribed to Angie yet. He responded promptly, walked through our yard to assess the job, gave an instant estimate for cutting, removing, hauling away and grinding stumps on 6 fairly large trees. He and Sal showed up on time, worked very hard for 2 days and completed the job as requested. He called to let me know the second morning that he would be a little late. They left the site clean and reinstalled the fence which they had to remove. We will be contacting him in the spring to do backyard landscape design on our newly purchased property!
    - Elizabeth P.
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Tree Services in Caldwell

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