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Auto Service reviews in Burley

  • B
    I bought my pickup at Goode Motor and do all the regular scheduled maintenance there.  No problem since they do warranty work and my pickup is still under warranty.  The job they do is fine.  No issues with the quality of an oil change, but the time is the only problem I have with them.  An oil change at most places will take anywhere from 30 minutes to an hour, and my last oil change took over 4 hours!  I had an appointment at 8:30 am for an oil change and car wash, showed up early and dropped off my keys at 8:00.  My husband picked me up so I could run some errands. They said they would call me when it was ready. One, two and then three hours go by and still no phone call. I call them and they say that it should be ready, to come pick it up.  I get there at 11 and wait. Another 45 minutes go by before I get my keys. My oil is changed but my pickup isn't washed.  I can't wait all day for a job that should take a quarter of the time!  Please note, I love the sales department and the parts department. But - the service on some things is definitely lacking!
    - Sarah S.
  • A
    Our van broke down on I-84 at 2 am on Thanksgiving Day. We had driven over 600 miles from our home in Portland, Oregon.
    It was devastating to be stranded with our five young children in the freezing cold far from help.
    Thankfully a kind sheriff's deputy Cpl. Ty Cahoon found us and put a call in for towing service. We have AAA and they confirmed that Motion Motors was on the way.
    Todd at Motion Motors is the most personable and professional auto service provider we have ever dealt with.
    In a best case scenario it would take at least a full working day for emergency auto repair.
    With this being at 2am on a holiday, we could only imagine being stuck without a car until the following Monday.
     
    But miracles happen in Burley, Idaho. Todd went above and beyond for us. He towed our Ford van to the repair shop and provided transportation for us to get to a hotel. He confirmed that the alternator was faulty, found the replacement part and completed the repair.
    We were back on the road by10am to keep our Thanksgiving dinner plans with my brother's family in Utah.
    Our van functioned perfectly for the rest of our trip and we made it home safely on schedule.
    What began as a nightmare situation became another reason for giving thanks to God. We are grateful for the exceptional service  shown by Todd and his crew at Motion Motors.
    - Amber G.
  • A
    unknown
    - Chuck D.
  • A
    unknown
    - Kirk B.
  • A
    I got my tires rotated and balanced. Pulled up with no appointment and got right in. Didn't even have to get out of the pickup and there were done quickly and had me back on my way.
    - Sarah S.
  • A
    It was exelent they finish on time and the owner is really cool and expling what wasdone and the parts that he replace
    - Oscar F.
  • B
    The work was fine, but there was no friendly staff to speak of.
    - Donna E.
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Auto Services in Burley

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