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Car Dealership reviews in Burley

  • B
    Goode Motor Ford
    I bought my pickup at Goode Motor and do all the regular scheduled maintenance there.  No problem since they do warranty work and my pickup is still under warranty.  The job they do is fine.  No issues with the quality of an oil change, but the time is the only problem I have with them.  An oil change at most places will take anywhere from 30 minutes to an hour, and my last oil change took over 4 hours!  I had an appointment at 8:30 am for an oil change and car wash, showed up early and dropped off my keys at 8:00.  My husband picked me up so I could run some errands. They said they would call me when it was ready. One, two and then three hours go by and still no phone call. I call them and they say that it should be ready, to come pick it up.  I get there at 11 and wait. Another 45 minutes go by before I get my keys. My oil is changed but my pickup isn't washed.  I can't wait all day for a job that should take a quarter of the time!  Please note, I love the sales department and the parts department. But - the service on some things is definitely lacking!
    - Sarah S.
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Car Dealerships in Burley

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