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Cleaning reviews in Bonners Ferry

  • C
    J & K Cleaning Service's
    They were young people that weren't very experienced. They spent a week or more at my house doing a lot of cleaning. They were nice kids, they just didn't know what they were doing. They did do some nice things for me that wasn't in line of what they had to do as a cleaning company, like fixing my plumbing. But in the process, they didn't show up when they were supposed to. They would call after an hour and say they were going to be late for an hour and they would show up 3 or 4 hours later. They would clean until the evening to make up for it. They would leave wet rags up in the shower or leave buckets in the middle of the floor. It was like they were cleaning at home or something. They cleaned my crystal chandeliers and lost a crystal and they were dropping them off the floor. They did an extremely good job in cleaning in the wood ornaments. The mother of one of the guys came and she did the floors. She was very careful with the floors and made sure they were perfect. She also painted my kitchen and that turned out very well. I wanted them to clean the basement but it was starting to get dark. I went down to inspect and it was still full of rotten insulation and sawdust so they hadn't done anything there. I had to make them go down the next day and do it again. They would clean the sink and it would be all stuck up and they would not tell me about it. Everything had to be inspected 3 times. Sometimes they would get it done completely, sometimes they would not. They probably did as good as they could do with their experience level but not like somebody who knew what they were doing.
    - Linda F.
  • C
    Starr Detail Inc.
    The phone contact was professional The crew showed up on timeWe had them clean my buick and my husbands truck at our office
    •  
    If this was a "car wash" then they did a good job (with one exception, see below).  But, it was not a good "detail" job; for example when I popped the trunk of my car, I saw they had not even cleaned in that area.  It was easy to see all the dirt on the paint.   They did not detail/clean any of the nooks and cranies that other detailers attend to.  When I moved my car out into the sun, I could see a lot of streaks.
    The "problem" I mention is that one of the workers opened the driver's side door and hit a pole and did not tell us.  After the crew left we noticed about an inch gash on the door and the matching blue paint on the pole.  They had moved the truck and I assume the driver parked too close to the pole and opened the door.  They did not tell us, but to hit the door like that and not realize is unlikely.     If they had told us, we would not have made a deal out of it, as we are planning to trade it in soon anyway, which is why I did not bother to call the company to lodge a complaint.  Overall, the quality of the job was the worst I have experienced for a "detail" car wash.
    I know that this could have just been an off day for the crew, we all have them.  The reason I would not give them another try is that I am sticking with my detailer in Yorba Linda; I just wish they had a mobile service.
    - Janalee S.
  • A
    Doug's Chem-Dry Carpet Care
    .
    - Brian S.
  • D
    Personal Touch Cleaning Service LLC
    .
    - Brian S.
  • F
    Heaven's Best Carpet Cleaning
    unknown
    - Madeline S.
  • F
    Carpet Pro of Bonners Ferry
    unknown
    - Madeline S.
  • A
    Carpet Pro of Bonners Ferry
    unknown
    - Georgia E.
  • A
    AFresh Clean Carpet
    The price was reasonable. The owner was prompt, courteous and responsive. A definite A+
    - Ken T.
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Cleaners in Bonners Ferry

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