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Well & Water Pump Repair reviews in Boise

  • A
    Overall, very well. This is a very customer satisfaction focused business. Even though there was a high demand for pump and well service in the local area, the service call to my home was made a priority as I was without running water. The technician arrived at the agreed upon time and quickly confirmed my controller was beyond repair. He had multiple replacement options for me to choose from. The replacement of the controller and confirmation that it was operating properly took about two hours. All of my questions about the why my original controller may have failed and how to operate and maintain my new controller were answered completely, including a follow up question the next day.
    - terry v.
  • A
    Allison Concrete By Design LLC,
    Brandon and his crew were extremely professional---they know what they are doing. We couldn't be more pleased with the final result of our project. Even though his bid was higher than other bids the extra cost was worth it. As they say you get what you pay for. He was recommended by several our friends and we are glad that we proceeded with his services. As a footnote they showed up on time and cleaned the area before leaving the job site. We highly recommend Brandon and his crew!
    - Mary G.
  • D
    YMC Inc
    I phoned YMC to fix a toilet that was refilling itself countless times each day. Their service was prompt, but two months later the toilet was doing the same thing, only more frequently. I phoned again and it was repaired a second time under warranty ? no charge.  

    Like another reviewer here, I was not impressed by the ?Residential Plumbing Service Agreement? that was surreptitiously added to the first repair bill without even asking me if I wanted one.  When that first service was finished, the technician presented me with the service invoice that already included an extra $20 down payment on a service agreement. Already filled out, the agreement was nonchalantly presented with the bill as though it was part of it.  The words ?choice? or ?option? were never mentioned as he shuffled the service agreement and the bill around while rattling off all the services that came with the agreement.
    This little ploy is called the ?assumptive close,? and I fell for it.  It took me a couple days to realize what I?d been suckered into, and I was angry and embarrassed at myself for allowing an additional $20 to be added my repair bill as a down payment for something I never asked for or wanted.

    Additionally the service agreement document itself is deceptive, because it doesn't show the total cost of the service agreement - nowhere.  It shows a payment amount due of $64.20 "at inspection" and  $20 "amount down," but NOWHERE does it state that the total cost of the service agreement is $84.20 - nowhere.  

    It?s a little disconcerting to wonder how many others ? especially senior citizens and other vulnerable folk - will fall victim to this despicable tactic and be tricked into buying something they never asked for or wanted in the first place. 
    - Toni H.
  • A
    Atlas Plumbing and Emergency Rooter
    After being turned away from more than a few companies for the same day plumbing service, we were referred to a number for Jeff Sechrist at the Atlas Plumbing & Emergency Rooter.  We called his number and left a message.  Within minutes, he not only returned our call, but made arrangements to address our problem as soon as he could fit us into his schedule.  He arrived within two hours, located the problem, and fixed it promptly.  He took the time to share his knowledge of the problem and offered to check any other areas of concern we might have.  Jeff Sechrist and the Atlas Company are affordable, experienced, dependable, trustworthy and possess an above and beyond integrity when it comes to the service they offer their clients.  It is a company we would not only use again, but highly recommend to anyone in need of a quality plumbing service.
    - James L.
  • B
    Jim's Heating & Cooling
    They responded quickly we were having a heat wave in Boise. I met with the sales person and they quoted me almost 2000 to repair and 2300 to replace. Then the next day the salesperson called and said we had a heat pump and the A/C unit for that was more almost 700 more. We went ahead and had them install a new one. Which they were able to accomplish within two days. The system works great.
    So, my only issue was the salesperson not realizing that we had a heat pump.
    - Wesley G.
  • A
    Western Heating & Air Conditioning Inc
    My 23 year old system was dying.  I called Western to service the compressor on the heat pump.  A tech came to my house (26 miles outside town) after hours, and I wasn't home.  I called the "sorry we missed you" number, and I was happy to learn that another tech could be out the next day.  This was early July.
    The service tech came to the house, reviewed all of the equipment and replaced a capacitor to get the old thing running.  At the end of the $350 service trip, I was advised that the compressor is running at about half of its efficiency, and probably wouldn't make it through the summer.  So, I asked him to send a sales guy up.  Of course, when he left, the system was working and it was cool in the house.
    The following week (based on my schedule), a salesman came out, and reviewed the system and my options.  There are lots of options.  I chose to go with a SEER 15.5 system so I could realize a bit more monthly savings over the SEER 14 model.  (SEER 14 is the base to get a tax credit).  While replacing the heat pump, I decided to replace the furnace as well.  It is 23 years old.  
    Based on fairness reviews on Angie's, I didn't bother getting a second opinion, as my time is precious, and being available for a salesman isn't really in the plan.  So, I completed the application and away went my sales guy.  
    I scheduled my install for July 1 (good thing, it was very hot).  At 8:30am, I received a call confirming directions and timing.  About 10am, two techs showed up with a few boxes and a bunch of water.  They proceeded to remove my hanging furnace (yes, it hangs in the laundry room) and old equipment from the yard.  The new unit is a bit smaller than the old which made installation look cleaner.  
    The guys did a great job at joining the new air ports to the old ducting.  There are some weird airways in my house, but the team put it all together and it works better than before.  Now, the air is so cold, I had to move my desk away from the vent.
    I will call them again... I need to have a vent put into my living room, and I can trust that Western will do the job right and for a fair price.
    - Christian D.
  • B
    Caron Pump Water Systems Inc
    The owner returned my call and stated that he believed I did have an issue, but he was overstretched and wouldn't be able to do anything for at least 6 weeks. He suggested an alternate provider.
    I was happy for his honesty, but disappointed that he wasn't available.
    - Christian D.
  • A
    Pond Pro
    When we had trouble with our pump, they came right out and evaluated the problem. It was a warranty issue so they just ordered a new pump and when they got it, they came back out and put it in. It was beautifully done.
    - Barbara N.
  • A
    YMC Inc
    Big Dog Plumbing has done many jobs for us over the past few years from jacuzzi bath motor installation, water softener installation, water pressure pump installation, and miscellaneous plumbing repairs. We always call Marty and Big Dog comes running just like their ads say.  Very reasonably priced with high integrity.  Wouldn't go anywhere else for our plumbing needs.
    - Shane J.
  • A
    Rooter MD Plumbing and Heating
    It all started at 2 a.m. Friday morning.  Just becoming  a widow 8 months ago I am now on my own. I was woken by the noise of rushing water. I could not tell where the sound was coming from.  Finally I heard it again in my basement.  Down I go with my new flashlight, and spotted a geyser looking like O Faithful!! I kid you not!.  What do I do? Who do I call? Neighbors? Family? Heck no! Call a plumber.  So I called the Rooter MD who was just at my home a month before my husband died, and asked him to please help me my basement has water water shooting out of the ground!  The guy that answered Pete Wood, was calm and patient with me. WOW!!  Mam slow down and tell me exactly what is going on. 

    After I told him all that I could see and explain he told go back down stairs and turn the pump off. WHAT  A RELIF!!!!. Pete says, give me your name and phone number and by 8 I will have someone there to help you. Two technicians came and explained what my problem was.  My sump pump was shot so a new one was put in.  I decided to buy the Home Health Care program just for my own peace of mind.  Get this! I was not charged a Service Call fee because I am an Angie's List member.  Could not ask for a better deal.  So now things are running smoothly again all because of Rooter Md and Angie's List.

    Thank you,
    DeEtta Moss
    - De Etta M.
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Well Pump Repair Services in Boise

Companies below are listed in alphabetical order.

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    3233 W Grand Rapids Dr
    Meridian, Idaho
  • YMC Inc

    2975 E Lanark St
    Meridian, Idaho