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Furniture reviews in Boise

  • A
    We had the BEST experience working with Ken at Jim's Appliance. Needed a new front-load washer and dryer. Did my research and thought we wanted a Maytag. Worked with Ken to confirm dimensions and realized the model we wanted wouldn't fit in our space. He helped us consider alternatives and got a set of LGs lined up for delivery. Only hang-up -- was going to take 10 days with the holiday to be delivered. Without missing a beat, Ken offered to get a loaner washer delivered to our house within the next couple of days until our set came in. I cannot believe this service. The team is also going to deliver and install our new set and remove our old set at no additional cost. We wouldn't get this kind of service from a big old box chain. I encourage everyone in the Treasure Valley to shop local. The service and expertise cannot compare.
    - L. Michelle H.
  • A
    Ennis Fine Furniture
    She did an excellent job. She really can match colors well. She was very polite and professional and a joy to work with. We met with her multiple times both at the house and at the store. She guided us through the whole process and made it easy for us.
    - TIM K.
  • D
    I ordered and paid for a new refrigerator and stove top at the Federal Way Home Depot. A day before both appliances were to be delivered, I received a phone call from a third party warehouse and delivery service (Crown) telling me that I lived outside their delivery zone and that they were not going to deliver the appliances. The person told me that I had the option of either coming to the store and picking up the appliances or getting my money back. I explained to the third party that we lived approximately 25 minutes from the store and that all of the roads and driveway to the house were paved. He didn't care, we did not live in their delivery area and he wasn't going to make an exception. I called and spoke to a manager at Home Depot and he tried to intervene; however, with negative results. So, I went back to the store for a refund and then drove to Lowe's and ordered the same appliances for the same price and they delivered both to our home with no problems. Lowe's is better, for both service and products.
    - Malcolm E.
  • A
    Harman Family Carpet Cleaning
    Scott responded to our request in a very timely manner. During his visit, he reviewed exactly what would be accomplished. We had four rooms of carpet (some areas of pet stains) plus two sets of stairs to be cleaned. In addition, while he was here, he also cleaned seven area rugs and two chairs. All of this was accomplished in about an hour and a half. The carpets looked fantastic when he was done. Most of the pet stains came out too, which is amazing, as they had been there awhile.

    Scott was very courteous, professional, thorough and timely. We are very happy with his services, and won't hesitate to use him again.
    - Cynthia L.
  • A
    Wes's Appliance

    We had a lot of questions about the differences in washing machines. The salesman was very kind in taking time to answer all our questions. We are very pleased with our washer and service plan.

    - Travis B.
  • A
    Taylor-Made Upholstery
    It went really well. They took it at about 11 am and they called at 3 and said it was ready. They did exactly as I asked them to do. He used the same material and technique they use for small airplane seats.
    - GARY D.
  • A
    Crowell & Company
    Crowells did an amazing job from beginning to end.  I visited their showroom after a bad experience at another upholstery business and was more than pleasantly surprised at the size and cleanliness of the facility and the friendliness and professionalism of the staff, from the front office to the workroom to the guys who picked up and delivered my furniture.  They gave me an estimate within minutes based on pictures and measurements and scheduled a pick-up within the week.  They picked up the sofa, chair, and ottoman on a Monday and delivered them that Friday.  The workmanship is phenomenal.  The stripes are lined up between the seat and back cushions, no matter which way they are turned and all the seams on the inside are finished.  Their pricing is by the fabric yard and includes pick-up and delivery of the furniture.  I could not be happier! 
    - Jill O.
  • D
    I took in an old wooden chair of my grandmother's because the back of it was cracking. They said they could fix the back of the chair to make it more sturdy. Later, they called me to say that they noticed some of the caning in the seat of the chair was ripped in a few places. Typically, I take all of my caning work to Colberg's Antique Caning in Star because they are nice people and best in town. However, since I had already dropped off the chair for one repair, I decided that they could go ahead and do the caning. BIG mistake!!! ArtCraft charges $3/hole for caning, whereas Colberg's charge just $1.35/hole. The cost of the caning came out to $228 whereas I have taken in an identical chair to Colberg's for caning and it totaled just $90. Furthermore, the Colberg's are super passionate about caning and their work is superior. In summary, if you have any caning repairs, go to Colberg's. You'll be glad you did.
    - Molly M.
  • A
    It took less than a few days to sell a 3' x 4' oil painting for $200.  I think Renewal underpriced the item.  Next time I will negotiate to assist in setting the price.  Since Renewal gets paid a percentage of the price, it is in their best interest to get the highest price.  They know the market better than I do, so I can't really complain.  I hope to get there next week to sell another painting.
    - kim j.
  • A
    Wes's Appliance
    We just moved into our new home and need a refrigerator and a washer and dryer.  We started visiting stores looking at new units.  We found Wes' and they had nice clean used appliances.  We initially purchase a stainless steel refrigerator for $700 and had it delivered.  While at the store we noticed a washer and dryer set for $420.  After we left the store we decided we wanted the washer and dryer also and called the store to see if we could get those added on and delivered at the same time as the refrigerator.  We were too late to get them added on as Wes had already left to deliver the refrigerator.  However, he delivered the washer and dryer the next day for no extra deliver charge.
    - Joe C.
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Custom Furniture Makers in Boise

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