Interior
View All Categories
Exterior
View All Categories
Lawn & Garden
View All Categories
More
Services Near Me

View All Categories
Articles & Advice
Visit the Solution Center to Explore Articles
View All Articles

Dillabaugh's Flooring America

in business since 1982

Compare quotes from up to 3 home remodeling contractors!

Enter a zip below and get matched to top-rated pros near you.

Zip Code

About Us

on Angie's List for 9 years

When Cal Dillabaugh started Dillabaugh��s Flooring America in 1982 he did not have any aspirations to become anything more than a means to provide a living for him and his family. He founded the business based on the belief to ��treat others as you yourself would want to be treated��. Starting a business out of a small showroom on a street corner in Nampa, Idaho, Cal knew that if he didn��t handle concerns quickly and efficiently, that the business would fail.

Contact Dillabaugh's Flooring America

Phone Number

(208) 287-2487

Address

2895 S Federal Way
Boise, ID
83705

Map showing Dillabaugh's Flooring America

View larger map

Ratings and Reviews for Dillabaugh's Flooring America

A

Review: Carpet Installation Service
1 year ago

New carpet installation.

Project went very well. Carpet looks great.
Services Performed
- Carpet Installation
C

Review: Flooring Service
2 years ago

We had laminate hardwood installed in kitchen, dining room, living room and hallway.

They were very helpful and knowledgable in the beginning with making suggestions and helping us find the right product. Full payment was required upfront. They were quick to take our money, but not very good on follow through. Installers (who were contracted through Dillabaugh's) arrived promptly and did a good job removing the old flooring and prepping the underlayment. Dillabaugh's rep had promised that she would stop in to check the progress and see the final result. This never happened. We had contracted and paid for quarter round to finish certain places (i..e. around cabinet bases) but installers just caulked these seams instead, so we didn't get what we paid for. The caulking looked good so that was okay with us, except that we had already paid for the quarter round. Dillabaugh's would not give a refund for the quarter round so we said that we wanted the quarter round in case we decided to add it later. More than two months later and after several phone calls, we still don't have the quarter round. They are very slow to respond once they have your money. There are probably businesses out there with better customer service and follow through.
Services Performed
- Flooring
D

Review: Carpet Installation Service
2 years ago

Tile floors,countertops,tile shower,granite counter tops,cabinets,hardwood floors, carpet complete for new home

The cabinet and carpet part was good, the rest was a comedy of errors and some hiding abouts some problems and lying about it. wrong materials ordered or poor workmanship, always having to make them come back to correct problems. The biggest problem is there lack of standing behind there products and workmanship. After a month of being in our new house we were having problems with the hardwood floors about 1000 sq.ft. of it to the tune of $10,000.00 They have done everything they can to try and do nothing and blame it on other things. Now 10 months later we have complete failed floors and they won't do anything about it and we will have to completely remove ourselves and replace. I would caution anyone on using dillabaughs for there flooring needs they don't stand behind there products or workmanship and do what ever necessary to get out of taking care of problems.
Services Performed
- Carpet Installation
- Tile Installation
- Flooring
- Hardwood Flooring
D

Review: Carpet Installation Service
3 years ago

Replaced carpet with laminate troughs whole house and stairs

Mis measured baseboards and didn't have enough material, did not order the correct finishing and transition pieces, incorrectly told the installers how we decided to do the staircase. Installers left messes everywhere, material scraps, drink cups, tools... Within two months, two of the stairs came apart. Installer came out after two no shows and said they forgot to glue down the boards. The transition pieces between rooms are extremely cheap and falling apart. He said they would replace but I have never heard back. Zero follow up from dillibaighs. As soon as I had paid, I never heard from them again. Terrible service, not impressed with product quality.
Services Performed
- Carpet Installation
D

Review: Flooring Service
3 years ago

We contracted with Dillabaugh’s for the installation of 1,800 square feet of carpet and 165 square feet of tile in our home.

We were told the entire job would take three days. This job took nearly 4 months to complete. This started on July 20, 2015. The original installers routinely showed up late. The installers were pulled to another job on July 24 by Dillabaugh's before our job was finished. The initial install was completed on July 27. The Dillabaugh's Installation Manager came to inspect on Aug 5. On Aug 26, a new installer came to fix/repair and determined the job needed to be redone. The initial installation was done so poorly that the entire 1800 square feet of carpet was to be pulled up in order to fix seams and repair/replace the padding. The entire tile job had to be demo’d and reinstalled. The second installer was to start the job on Sept 21 but had to reschedule due to damage to the replacement tile noticed in the warehouse. His schedule was booked and he could not come back to our home until Oct 13 to demo and reinstall the bathroom tile. He came back Oct 22 & 23 to fix the carpet pad and carpet seams. A razor blade was found between the pad and carpet. The second installer who redid the jobs stated “you were wronged.” Only pictures can accurately explain how poor the initial install was. On Nov 4 & 5 damage to our walls was repaired and new baseboards were installed in our bathrooms. In the end, we discussed the final bill with the store manager, feeling our extreme patience with the project was deserving of a reduction in the bill. We did not expect to have this job done for free. Installation costs accounted for approximately 17% of our total invoice; we felt a reduction somewhere near this percentage would have been fair. The store manager offered what amounted to a 2.5% reduction of the total invoice, with the owner doubling the amount to 5% as a “favor”. Was this job eventually completed as we envisioned when signing the contract? Yes, but the disruption to our household, lost income due to missed work, and the rearranging of schedules to be available to let installers back into our home was not valued. After this experience, we realized that Dillabaugh’s was more concerned with minimizing their financial loss than customer satisfaction. We will not use them for future projects.
Services Performed
- Flooring
A

Review: Carpet Installation Service
4 years ago

I hired this company to do our master bathroom remodel and them remove the old carpeting in the master bedroom and closet, and install new.

They did the demolition, and the tile installation. They coordinated with DaVinci's tile to install the vanity countertop, which went smoothly. The tile guy they had did a superb job. We felt the prices were extremely reasonable, and everything went very well.
Services Performed
- Carpet Installation
- Tile Installation
A

Review: Carpet Installation Service
4 years ago

After a water damage, they installed new carpet in my house.

This was a big job. We had water damage Ina coup,e of room, but decided to change the carpet in most of the house, including stairs. We went with higher end high quality carpet. Greg was absolutely great to work with. A true professional. We were extremely pleased with the service we received.
Services Performed
- Carpet Installation
- Flooring
A

Review: Carpet Installation Service
5 years ago

Removed carpet and installed Armstrong LVT in basement.

Job went perfectly. Showed up on time, removed carpet, baseboards, floated basement where necessary. Installed LVT on point, including stairs. Looks great!
Services Performed
- Carpet Installation
- Flooring
A

Review: Home Remodeling Service
5 years ago

I worked with Osa McDonald at Dillabaugh to add granite countertops to my kitchen and bathrooms. In addition, one bathroom was completely redone, including new tub, sink, vanities and tile surround.

They had a beautiful selection of products. Osa coordinated the granite with the remodel company and plumbing. Everything went smoothly. We are very happy with the job and felt the cost was very reasonable. I wouldn't hesitate to use them again.
Services Performed
- Home Remodeling
A

Review: Home Remodeling Service
5 years ago

A complete remodel of our kitchen, which included demolishing all existing cabinets, counters and lowered ceiling in part of the room. Then replacing all cabinets, adding granite counter tops and new sink and resurfacing/texturing ceiling and walls as well as building a small pantry in one corner of the kitchen.

Mike Lodge from Dillabaugh's was exceptional from beginning to end! He was prompt from the get go and was there for every part of this project. He listened to what we wanted to accomplish in our project, offering advice when needed. The project started on time and finished early! I would highly recommend Mike to anyone. He went above and beyond in all aspects of this project, including hauling off trash from another contractor. We LOVE our new kitchen, the cabinets, countertops and pantry are even better than we had hoped for.
Services Performed
- Home Remodeling

Want to see more ratings and reviews
from real customers?

Join Now

Already a member? Sign In.

Dillabaugh's Flooring America

Compare quotes from up to 3 home remodeling contractors!

About Us

Review: Carpet Installation Service

Review: Flooring Service

Review: Carpet Installation Service

Review: Carpet Installation Service

Review: Flooring Service

Review: Carpet Installation Service

Review: Carpet Installation Service

Review: Carpet Installation Service

Review: Home Remodeling Service

Review: Home Remodeling Service

Similar Businesses in the Area

Central Stone and Tile, LLC

Colpron Custom Floors LLC

Maine Results Inc DBA G 3 Carpentry

Eagle Tile And Stone, Llc