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Chimney & Fireplace reviews in Boise

  • A
    The Chimney Doctor
    Working with the Chimney Doctor was an excellent experience from beginning to end. They were prompt, efficient, and meticulous in their work and clean-up. Todd was extremely responsive in all communications. He even went the extra step of videoing the work done when I was out of town, to be sure I understood what had been accomplished and how the final product looked. I would definitely use his services again.
    - Sara A.
  • A
    Top Of The Stack
    The work was spread out over several days due to weather interruptions, but I appreciated they didn't push to finish anything unless the temperature/weather was ideal to do the job properly. They even came back immediately to tarp their newly finished work when a sudden rainburst came through. My only complaints would be that I was surprised they didn't recommend the caps until I asked about them, (which I was only lucky someone else had mentioned to me), and with small kids at home I wasn't always sure exactly when they'd show up and worried about disrupting nap times. They were very polite, left things tidy each time they came, and gave us a bid almost 5X less than one of the bigger outfits doing chimneys in town. Nick was also timely about returning my calls, which is more than I can say for a couple others I reached out to.
    - Carey C.
  • F
    Kleensweep Chimney and Masonry
    Anthony repaired my bricks, but took my money and chimney flue insert and never returned to finish the job. He stood me up 5 times during scheduled appointments, and refuses to answer any communication this last week when I ask him to finish the job. He has so many excuses, demands money before getting parts, then keeps the money and doesn't install the part. Now my chimney has less parts than when I started, because he has my property or has sold it to someone else. I do not trust him, and am so disappointed I gave him a chance.
    - roxx s.
  • A
    Western Heating & Air Conditioning Inc
    Brian McKinney and Dusty (?) were so nice, explaining my problem and they took time and effort to come up with a very creative solution to my complex problem. I trusted them to do a professional job and they came through with flying colors. I was so happy I hired Western Heating and Cooling for this job, and will continue to use this company for future HVAC services at home.
    - Lisa M.
  • F
    A Fireman's Chimney Sweep
    Not well. The fellow came into my home and looked at the chimney from the bottom up, did not get on the roof to check the spark-arrester or sweep the top of the chimney, vacuumed the bottom part of the chimney, and reported that I needed a new chimney insert. Period. Recommended a local contractor for a new chimney insert immediately, charged me $130, and left. I was not confident in his work or recommendation and called a different company, who came out and spent 40 minutes cleaning my chimney thoroughly and reported that the insert is in excellent condition, and charged me $95!!
    - Judith C.
  • A
    A Fireman's Chimney Sweep
    This is the 3rd time we have used them.  The are professional, timely and honest.  Normally, it costs $130 for this service but because we had this done several years ago and the renters (that moved out) hadn't used the fireplace much, the chimney was pretty clean so we were only charged $105.00.  We will definitely use them again!
    - Kelli R.
  • A
    Top Of The Stack
    We called in a panic because the stench was awful.  They came within an hour of the call, cleaned the carcass out of the chimney, and went on top of the house to examine the chimney.  They recommended a certain chimney cap that would work with our chimney, didn't have one on hand, drove out to pick it up and came back to install it.  That same-day service was MUCH appreciated given the awful odor of that decaying squirrel.  Under the circumstances, I though the price was absolutely reasonable.
    - Lindy H.
  • B
    Master Sweep
    The cleaning went well and the technician pointed out that our chimney cap was in good condition and had been replaced some time before we'd bought the house, and that it was an expensive chimney cap.�� He also showed us that the back fire wall was cracked and should be replaced, so we scheduled that and they came out another day to finish that.
    When our house was inspected for sale and the buyers wanted extra cash for the chimney cap, we were able to confidently tell them the chimney cap was in good shape and we weren't going to do any concessions for that.�� If we hadn't had the inspection and cleaning, we might have ended up paying for something that wasn't needed, so in my opinion they saved us money.

    - Meredith O.
  • A
    Allison Climate Control
    Top notch group.  Had to put a hole in my roof to install.  The roof covering is a rubberized product and they requested that I have my roofing contractor there to repair.  My roofing contractor totally flaked on me would not return calls or schedule an appiontment.   Brian knew I was out of town on business and immediatly began trying to find someone to do the job.  Top quality job and went way beyond what I contracted them for.  I'd contract with them again even if they were not the lowest price!
    - Brian J.
  • A
    Alpine Gas Fireplaces
    They sent a representative out to scope the project. They determined that Western Heating was better qualified to run the gas lines to the two fireplaces. They arranged for Western Heating to scope that work and bid. Several days later Western Heating ran the gas lines. They did a fantastic job. After the city inspected and approved the gas line installation, Alpine sent two installers to complete the job. We are very pleased with the work, cleanliness and overall quality.
    - Royanne M.
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Chimney And Fireplace Contractors in Boise

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