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Chimney Sweeping reviews in Boise

  • F
    Kleensweep Chimney and Masonry
    Anthony repaired my bricks, but took my money and chimney flue insert and never returned to finish the job. He stood me up 5 times during scheduled appointments, and refuses to answer any communication this last week when I ask him to finish the job. He has so many excuses, demands money before getting parts, then keeps the money and doesn't install the part. Now my chimney has less parts than when I started, because he has my property or has sold it to someone else. I do not trust him, and am so disappointed I gave him a chance.
    - roxx s.
  • F
    A Fireman's Chimney Sweep
    Not well. The fellow came into my home and looked at the chimney from the bottom up, did not get on the roof to check the spark-arrester or sweep the top of the chimney, vacuumed the bottom part of the chimney, and reported that I needed a new chimney insert. Period. Recommended a local contractor for a new chimney insert immediately, charged me $130, and left. I was not confident in his work or recommendation and called a different company, who came out and spent 40 minutes cleaning my chimney thoroughly and reported that the insert is in excellent condition, and charged me $95!!
    - Judith C.
  • A
    A Fireman's Chimney Sweep
    This is the 3rd time we have used them.  The are professional, timely and honest.  Normally, it costs $130 for this service but because we had this done several years ago and the renters (that moved out) hadn't used the fireplace much, the chimney was pretty clean so we were only charged $105.00.  We will definitely use them again!
    - Kelli R.
  • A
    Top Of The Stack
    We called in a panic because the stench was awful.  They came within an hour of the call, cleaned the carcass out of the chimney, and went on top of the house to examine the chimney.  They recommended a certain chimney cap that would work with our chimney, didn't have one on hand, drove out to pick it up and came back to install it.  That same-day service was MUCH appreciated given the awful odor of that decaying squirrel.  Under the circumstances, I though the price was absolutely reasonable.
    - Lindy H.
  • B
    Master Sweep
    The cleaning went well and the technician pointed out that our chimney cap was in good condition and had been replaced some time before we'd bought the house, and that it was an expensive chimney cap.�� He also showed us that the back fire wall was cracked and should be replaced, so we scheduled that and they came out another day to finish that.
    When our house was inspected for sale and the buyers wanted extra cash for the chimney cap, we were able to confidently tell them the chimney cap was in good shape and we weren't going to do any concessions for that.�� If we hadn't had the inspection and cleaning, we might have ended up paying for something that wasn't needed, so in my opinion they saved us money.

    - Meredith O.
  • A
    A Fireman's Chimney Sweep
    Showed up on time, cleaned and inspected a pellet stove that hadn't been used in a new home. Explained everything in detail, stayed to make sure the stove started and worked appropriately as we had yet to use it. Offered a military discount after seeing pictures in my home of my husband in uniform, without my asking or knowing about a discount and my explaining my husband has been retired for 5 years! Great service, will use again as needed.
    - teresa t.
  • A
    A Fireman's Chimney Sweep
    On the scheduled day of service the service man called because he was running ahead of schedule and asked if he could come early, what a nice surprise. He arrived when stated, was pleasant, confident and preformed the work quickly. He left with no leftover messes. I will call them again when I need chimney service.
    - Pamela P.
  • F
    Affordable Chimney
    He sold me a wind cap.  I paid him and it was suppose to arrive at my house in a couple of weeks then I was to call him and he would come and install it.  After two months the cap still hadn't shown up. He gave me the run around so I asked for my money back plus I found out that he was charging me a ridiculous amount for the cap.  He told me that he didn't have my money and was down on his luck.  I'm sorry but I still want my money back.  I threatened to go to the BBB and then he said that he would pay me when he could. I took me many phone calls and two months to get $195 of my money back. After that he stopped taking and returning my phone calls.  The last conversation that I had with him he felt that he needed my money more than I did and felt no obligation to return it.  He still owes me $145.  He told me to sue him and told me that other people are.  I have since seen several reviews about him and his company and everyone is complaining about how he has ripped them off.  I don't know how this guy is still in business. He is a thief.  I would not do any business with him and wished that I would have known before I called him out to my home.
    - Andrea C.
  • D
    Top Of The Stack
    Called the company to schedule cleaning on chimney. Two guys showed up, did barely anything, and were gone in 30 minutes. For our second chimney they said something was stuck in the flu and couldn't do anything with it, yet charged us despite not even cleaning it. I don't think they even went on the roof. Would definitely not recommend or use again.
    - Richard V.
  • C
    Top Of The Stack
    Two people who reeked of cigarette smoke spent about 15 minutes in my house- 10 to vacuum the chimney with a portable vac from my living room and 5 to fill out the invoice. I mention their odor not because I'm being nasty due to the service, but because it really, really was offensive and remained long after they'd finished the job. When asked if they check the chimney flue or looked at the integrity of the chimney from the roof, one of the guys said, "no ma'am. we do a visual inspection of the chimney from the ground level." (Huh?) I was unimpressed and will use someone else next time.
    - Patricia K.
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Chimney Sweeps in Boise

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