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Clothing Alteration reviews in Boise

  • F
    sewBoise
    I am extremely disappointed in the service that I received at Sew Boise. I took a bridesmaid���s dress in and needed to have the hemline shortened by about 3 inches. When I returned a week later to try it on, I immediately noticed how terrible the stitching was on the dress. The stitching on the outside of the dress was uneven, coming out, and skipping stitches in several places. The stitching on the slip cover inside was white and didn���t match the color of the dress, and again was uneven, coming out, and skipping stitches in several places. I spoke to the employee who altered the dress and she was not even remotely apologetic about the situation and instead simply stated ���Oh well, that���s just how the fabric of the dress is.��� Although the owner was present, they would not even come speak to me about the situation and instead told the employee that they could try to re-sew it. The owner didn���t offer me any sort of discount and wouldn���t come out and apologize to me in person about the situation. I will never come back to Sew Boise, or recommend this store to anyone. I basically paid $75 to have a dress mangled. If you don���t want an expensive formal dress to be ruined, DON���T COME HERE.
    - Haley M.
  • D
    sewBoise
    The coat needed alterations on the sleeves. The actual sewing was not as professional as I would have liked. The swimsuit repair was not functional, but I didn’t realize until I got home and tried it on. It probably could not have been repaired.  I feel they should have told me that  right up front, and that would have been accceptable.
    - Nancy T.
  • D
    NEWBURY TAILORING CO
    I had a bridesmaids dress that needed a few alterations: the bodice needed to be taken in (very minor adjustments) in two places, and the zipper was bunching underneath the fabric in the back. I went to Newbury because where I initially wanted to go (Jerry's Custom Tailoring) was closed because Jerry was on vacation. Worried about running out of time before the wedding, I decided to go to Newbury. 
    I read mixed reviews of the place on Yelp and was hesitant, but I went anyway. I wish I had trusted my gut.
    It wasn't a disastrous experience, but it wasn't a satisfying one, either. The first time I went in and tried on the dress, the man who assisted me (don't know his name, an older man) assured me they could fix everything I mentioned above. I came in a few days later to pick up the dress, but when I tried it on the zipper in the back looked the same as it had been before I took it in. When I expressed my concern, I was told that it in fact looked "so much better" than it had before, which turned out to be a lie because a few minutes later I was told that, due to a miscommunication with one of the seamstresses, the zipper had in fact not been altered at all. So I left the dress again, once again assured that they would completely fix it for me. Repeat this two days later: I come in, try it on, and the zipper still looks the same. This time, I was told that it was actually "impossible" to fix the zipper because of the way it was sewn into the dress. Basically, they told me sorry, can't help you. They said they didn't charge me for the zipper, but they still charged me $35 for the other two adjustments, which seems a bit steep. Those minor adjustments turned out fine, but I was upset with all the run-around with the zipper that eventually got me nowhere, now with less time to try to get another tailor to fix it before the wedding.
    For very minor, basic stuff, they're probably okay, although a bit on the expensive side. My husband had them put suspender buttons in several pairs of pants at $10/pant, and they charged $20 to do a simple hem on a pair of pants for me. 
    Bottom line: if you need something super simple done and don't mind paying the price, they're probably safe. For more complex alterations or alterations on clothing that is more precious, go somewhere else.
    Also, it should be noted that their address has changed. They are currently at 376 Boylston Street.
    - Dale S.
  • D
    Alterations By Carri
    I had an upcoming job interview and needed the sleeves on my jacket shortened. I contacted Carri via email because it was late Saturday night. By Monday morning, I had no response (still haven't heard anything from her, it's now Monday afternoon). Since time was of the essence, I went with another alterations business. Bottom line, if you're going to list your email address as point of contact in your website, it would be a good idea to respond. Yes, I could have called her, but if she really wanted my business she would have either responded to my email or called me on my cell phone (I gave her the number in my email).
    - Becky J.
  • A
    TAILORING BY CHI
    very professional. only takes cash, and has to be paid up front though. completed the zipper replacement for me in less than a week, and always notified me via phone call if there was a delay.
    - Erin M.
  • A
    Alterations By Carri
    Carri and her husband Gary run an excellent alterations shop. I found them a couple years ago after needing to hem some slacks I'd just bought in a store, and the clerk recommended Alterations by Carri. I was so pleased with how the work turned out that I've been coming back ever since.

    Their prices are very reasonable and turnaround time averages a week, in my experience (though they can sometimes accommodate rush requests). The quality of the work is consistently great -- they've saved many a rip for me and made some almost-there thrift buys totally presentable.

    These two have a lot of repeat customers, you'll probably become one too if you give them a try.
    - Nicholas L.
  • A
    TAILORING BY CHI
    For my new job in the finance industry, I needed to get some suits hemmed and altered, as well as some shirts taken in. Chi's accent is a little thick but not understandable and we had clear communication on what I desired. She delivered promptly on the agreed upon date even though it was during a very busy holiday season. One shirt was not taken in quite enough, so she took that one back and fixed it at no extra charge. I have found my tailor and will recommend her to anyone who needs alterations, tailoring, or cutsom clothing. She had a number of custom party/prom dresses in her shop that were awaiting pick up and they were stunning, so I will recommend her to any of my female aquaintances too.
    - Cortino-Karen G.
  • F
    Transformations Custom Sewing
    I took items of clothing with me that did fit for her to use as an example, I took a drawing of the neckline and another item of clothing with that neckline. After the 1st meeting where we discussed what I wanted she scheduled me for my 1st fitting 2 wks later. When I showed up (on time) one woman was hurriedly cutting out the fabric. I went to the fitting room while Eve quickly sewed up the gown. It had the wrong kind of neckline, the wrong kind of sleeves. It was too tight across the shoulders, too short in length, the fit was off kilter on the sleeves at the arm holes. We scheduled another fitting for a week later. She had pieced in a piece at the neck to correct that and changed the sleeves to bell sleeves as originally discussed but it stillfit funny at the armholes. The bodice fit funny and I asked her to put a little gather there to take up the bulk and we decided to open the seam up in front to make it lay a little nicer and she measured to add a piece to the length because it was too short. We scheduled another fitting for one week later. I showed up but they were closed due to the weather. It would have been nice if they had called. I went back the next day and instead of a fitting she handed me the gown folded on a hanger. I paid her $110. for the pattern to be made and for the gown to be made. When I got back to the office, I tried it on. She had added the piece to the lenght but it was two inches too long. She did not open up the seam down the front. Instead of lining it with the fabric I purchased for that reason, she made a shift like thing that she attached to the shoulder seam that makes it almost impossible to get on and off. I took it to someone else who told me that she could fix most of the problems but that is would end up being a "pieced together situation and probably would be bettter, sadly to just start over. Basically I have a $225.00 lounging gown that doesn't really fit and that I cannot use. The sad part is, Eve Lily didn't even care. She seemed overwhelmed by the project and unable to comprehend the most basic parts of the process. I think she probably would do well on simple projects but not design projects.
    - Katherine N.
  • C
    Alternations Excellence
    My husband took the pants to their shop. He had trouble explaining what he needed done; the workers did not speak a lot of English. Although we have no problem with people speaking other languages, it can be difficult to communicate complex needs to someone in this kind of situation. My husband was also concerned about the workers' welfare.
    - Jennifer G.
  • A
    TAILORING BY CHI
    unknown
    - Roberta C.
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Tailors in Boise

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