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Hvac Repair reviews in Athol

  • D
    ACI
    Charged for 2 visits when problem required 1. Was told (on thurs) a part needed to be ordered and he would return next day (fri). Received phone call next day, part didn't come, so would need to wait until Monday. Returned on Mon., found "loose wire" not noticed 1st visit, restored function. Then mentioned that he "didn't need to order part". He then put on the invoice that he needed to return for second time because "customer requested" that he wait uuntil Monday. Total fabrication. Dishonest. I inquired as to why we have needed to replace contacts 4 times in 3 years. He stated that "well, I really tightened it this time, so hopefully it won't happen again". Does this mean we have been charged to replace this part (as well as service call charges) 4 times, but they weren't tightened well enough to prevent failures? The invoice/receipt was emailed to me later in the day, so I wasn't able to call him out on the lie re: "customer requested to wait (4 days)". Sure I did...middle of winter, snow/cold, and heat pump not working. Not to mention it was a loose wire that he missed on initial visit was the reason he left without it working. Cannot recommend this company.
    - robin knold s.
  • A
    Landmark Home Warranty
    unknown
    - Arlain H.
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HVAC Contractors in Athol

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