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Cleaning reviews in American Falls

  • F
    Home Helpers of Eastern Idaho
    For elderly helpers, for get it. She goes down and wets the rag, but she does not clean. You mean to tell me that she can clean 3 bathrooms and a kitchen in 15 minutes. I ask her "Are you sure you got everything clean?" "Well yes, I did." I'm going to take pictures and show Home Helpers. I asked her last week if she would please change the sheets on my bed, because I can't lift the mattress and she didn't do it. She made the bed and I went in there to go to bed and the same sheets were on. Everything was just like it was the night before. It's not like she had to wash them and put them back on. I have a change every time. She knows I can't get around very good and I have to be very careful. I have a vertebra that is broke. It's hard to do any bending and work. I feel like she is cheating the company. I supply the rubber gloves and everything. When I show the company, she won't like it very much. They should come out and check on her, but they don't. She doesn't do the cleaning. She is kind.I have to tell her every time where the rags are, where the detergent is that I use to wash things down with. I have had her for 2 months now. I can't keep any body. I don't have the option to use anybody else, but they are probably getting tired of me complaining. I have cleaned all my life. When my mother told me to clean something, you did not leave the corners. That was part of cleaning. I'm at the point that I can not breathe if I don't have a clean home. I have not been out of the house for a year and a half. I would like for them to come out and examine where she said she had been cleaning.
    - Esther O.
  • F
    Installation was great. It all went down hill when I got the bill. He tried to bill me for a larger vacuum unit than what they installed. He also gave me less of a power head than what he had promised and tried to bill me for. His explanation for the "bait-n-switch" was that it was an accident. After we got this all worked out the hose had problems which he took care of (took a week, but he took care of it). Then the wall plate busted and it has been like this for over a month now. I even told him I would fix it if he would get me the part he got me one part and it was wrong then I went to pick up the part the next time and it wasn't even close to being the right part. Every time I leave a voice mail his voice mail mysteriously is not getting his messages to him. The only time I can reach him is if I call from work because my number doesn't show up on his caller ID. We absolutely love the vacuum and the installation was is quality. The service just stinks. I have since found out I am not the only one he has tried the 'bait-n-switch" on. Next time I will go to Merlin's or Joanns for my central vacuum needs.
    - Jeremiah M.
  • A
    Lithia Chrysler Jeep Dodge Of Pocatello
    It came out smelling like a rose. It was excellent. I usually have my car detailed every two years.
    - Esther O.
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Cleaners in American Falls

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