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Flooring reviews in Winterset

  • F
    Floors Direct
    I called a couple of days prior to going to the store with a few questions. The woman sounded annoyed with my questions which should have been my first clue. When I did go to the store in the evening they had only 1 person working and I waited 20 minutes before he "helped" me. The person knew very little about the product as he was new and put there by himself. Of course another customer comes in so he leaves me to help him and then comes back and says he will call/e-mail with a quote. Two days later, nothing.
    - Keith M.
  • A
    Daughenbaugh Construction & Restoration
    We called 3 different companies for quotes. During the process of scheduling times with companies Daughenbaugh Construction was referred to me by a close friend that had them finish their basement. So we also scheduled an appointment with them. We met all 4 .Small things that Dave told us ,"which are big things ". Like Dave pulling his tool bags out of his truck and saying I will be the man that you see everyday on site building this , I'm not a salesmen I'm a carpenter really couldn't have rang more true to us. Having used a G.C. company in the past for our own basement there was a constant lack of communication between all parties because they were all hired out and controlled by a manager that was under staffed and behind on everything. Daughenbaugh Construction went way above and beyond what we had ever experienced. Just having the owner on site everyday to discuss concerns or options made for a great experience vs having to constantly call an owner that was too busy and basically made us deal with all the contracted help ourselves and was terrible beings we are not or were not construction minded. When u see the owner Dave grab the nail gun for framing and lead his guys , to then see him install hardwood floors as a leader just to prove to you the owner he knows what he is doing and also showing his men how it should work is really a site to see. Dave will educate you the whole way on today's standards and building codes to let you know why he's doing what he's doing even when u don't even ask. He wants to teach and is one of the greatest qualities I found in this company. Don't pass up a small business that will save you money and give you the attention you deserve .
    - Nathan S.
  • A
    We've used Thornburgs on three separate occasions now.  We will use them again.  Competitive pricing, exceptional quality installation, and they stand behind their work.  They take pride in their performance.  A+
    - Anthony K.
  • F
    Flooring America - Clive
    It didn't go, I don't understand why I have to drive to DSM to tell them I am looking at 1700 sq ft and whatI want, when I can tell them over the phone.

    16 July 2013 -In response to the Company's response to my review - Had the gentleman on the phone explained it to me the way it was written in the company's response, I would have completely understood that. It however was not relayed that way, it was a rude telephone call with no explanation whatsoever as to why. Especially since I already knew the products I wanted for each room and knew they carried them. I seems to me like the Company response was said just to make other future and potential customers feel better about using their service.
    - Jennifer H.
  • B
    They were great to work with. The price was fair for the work that they did. It was not the highest price we got but it wasn't the cheapest. They came within a reasonable time frame. We had to call them to come back to fix a little something they couldn't do on the day of the job and they did that with no problems at all. They were great at explaining exactly what the bid covered so that there was no confusion as to what the final cost was. They had a large product selection and everything went very well.
    - paulette h.
  • A
    Lowe's Of W Des Moines
    Lowe's flooring dept. was very helpful and knowledgeable. The installation team was on time, very pleasant, efficient, and cleaned up their messes during installation. The rooms look beautiful. Quality work. Lowe's requires their installers to pass certain quality tests, and be fully insured to work for them. I've heard that some of Lowe's competitors do not require this quality check.
    - Linda B.
  • A
    Carpet One Floor & Home
    Everything was great from start to finish. Exceptional install work. Very impressed with the process and highly recommend.
    - Sonja F.
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Flooring Installers in Winterset

Companies below are listed in alphabetical order.

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