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Insurance Agent reviews in Windsor Heights

  • F
    Kimberly Reed, State Farm Insurance
    When I closed on my house, Ms Reed messed up my insurance billing. She misapplied another customer's insurance payment to my account, and then told the bank that only $13 was owed to her. Some months later, my mortgage company told me that she sent them a bill for $1067--the remainder of what was due. She had apparently realized her error (or more likely, the other customer did), took the $1067 out of my account, and put it to theirs. At no point did she notify me of this error, and she has consistently blamed the bank for this. In fact, she offered little assistance or explanation of what happened--I pieced it together with information from the bank and law office that handled the closing. She also seemed to feel that the matter was resolved once she billed the mortgage company, and appeared surprised that I was upset and confused about it all. I'm sure that's nice and easy for her, but that money now has to come from somewhere--probably my savings account, which I can little afford. At no point has she apologized for the financial strain and hassle she caused. Additionally, when I switched insurance companies, my new insurance agent insured property (a shed and its contents) that Ms Reed said was uninsurable.
    - Kristen B.
  • A
    Tim Flanagan State Farm Insurance
    I have been using Tim Flangan at State Farm for my insurance needs my entire adult life. The more I work with him, the more I realized how spoiled I am. He is incredibly responsive to questions and requests, and does a great job of helping to explain the various options, the pros and cons, and aiding in the decision making process.
    He helped us weigh the options versus term/whole life and what our coverage needs were, all without pushing us towards one or the other. After helping us determine the best policy option, term, and coverage amount for our needs, he facilitated the application process and execution of the policy. This was all on short notice on a Saturday morning, so that he could discuss with us in person.
    He helped us complete the applicaiton and schedule our physicals necessary for qualifying for the policies. Once they were processed, he e-mailed us immediately with our rate quote for the policies and helped get us set up with payment options (bi-annual or monthly, etc.).
    The quality of the service, coupled with his responsiveness and punctuality are second to none. Even going forward, I know I can e-mail on any given day with a question or request and he will respond with 24 hours. Consummate professional. And I am confident that the rates offered by State Farm are as competitive in the market as they come, especially when you consider the strength of the organization going forward (the company won't fail and no longer be able to honor the policies).

    - Andrew S.
  • A
    Allstate Insurance Company
    It went better than expected. The agent turned out super nice and caring and there were multiple discounts and no hidden fees whatsoever.
    - Jessica D.
  • A
    - Susanna M.
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Insurance Companies in Windsor Heights

Companies below are listed in alphabetical order.

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