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Eye Care reviews in Windsor Heights

  • D
    Whylie Eye Care Centers
    I've been a patient here for YEARS. The doctor is nice, the staff not so much. The prices are outrageous, the quality of the glasses is poor. I keep having to take them back in for repairs. Now, they want my credit card number to schedule an appointment. They want to charge me $1 just to be sure it is active. I understand charging if I miss an appointment, many doctors do that. But only scammers charge just to see if your card is active. Don't waste your time and hard earned money here.
    - Lynne C.
  • C
    Physicians Eye Clinic
    The appointment couldn't be scheduled for approx. 3 weeks from when I called which was maybe my fault for waiting until my last pair of contacts to make the appointment. The office setting is very professional and they shuffle you through different people pretty quickly to run a number of tests. I was with one person for about 15 minutes and I was almost certain that she was the eye doctor. But, then she left and a different woman came in and introduced herself as the doctor. 
    They gave me a pair of trial contacts and when I checked out I expected a call in a week or so to see how the contacts were working. They never called, so I called after several weeks. All they asked was whether I liked them and how many I wanted to order. I said that I wanted to shop around and if they could fax or email my prescription. This is the part that annoys me because they won't do it. I either had to go back in the office to get it (not very close to home) or they would put it in the mail. I got my prescription in the mail a week and a half later.
    At checkout they also charged me $40 which I thought was strange since my insurance covers eye exams minus a $10 copay. I let it go but then 4 weeks later I received a bill from them asking for another $10. I called my insurance company and they confirmed that eye exams were covered. I didn't pay the $10 extra and I should be getting a $30 back from Physicians Eye Clinic. I assume I'll need to call if I want to get the $30 back.
    Physicians Eye Clinic is a lot like all other eye care clinics I have gone to. The doctors and doctor's assistants all do a fine job but they do a lousy job when it comes to after care services and billing.
    I can't get excited about going back and I'll likely go back to Whylie's or try another place out.
    - Byron M.
  • B
    Wolfe Eye Clinic
    I've had a really good experience with them. They had a good office environment. At the time they were going under some remodeling so it was a little confusing but I was able to get through that. I would use them if my insurance company covers them. There was a year where they wouldn't cover them.
    - Linda B.
  • A
    Mcadams, Dr. Joseph F.
    Annual exam. Dr. McAdams has added additional state of the art equipment to his office to allow him to enhance his diagnostic capabilities. I felt that the exam was thorough, and he answered all of my questions completely and in a way that I could understand.
    - Rebecca C.
  • A
    Broek, Dr. Curtis
    Was able to get an appointment quickly. Saw Dr Broek, he evaluated the allergy issues and was able to prescribe medications that really relieved the allergy eye issues! He has great evaluation and interaction skills.
    - Sally M.
  • A
    Mcadams, Dr. Joseph F.
    Everyone in the office was helpful, as usual. The doctor took the time to do a thorough exam and answered all of my questions. I purchased a new set of disposable contact lenses, and also received a written glasses prescription.
    I recently switched health insurance plans, and this doctor is no longer covered as part of my insurance network. However, because I like the service and because of my relationship with Dr. McAdams, I will continue to see this provider despite my increased out-of-pocket expense.
    - Lyle E.
  • A
    Scheetz, Dr. Barbara A.
    She is very professional and she is always punctual. There is no wait time. She referred me to a specialist for an eye issue that she could not figure out in the past and the person she referred was great as well.
    - Jeanne G.
  • A
    Eckhart, Dr. Heath
    The first and subsequent two appointments have all been great. I have always been greeted warmly and professionally. The Optometrist is always professional and kind. The process is smooth and they always make me feel like they go the extra distance to take care of me right away or ensure I am the most comfortable. For example, on my last visit, even though I thought my contacts were working well he said I could try some different ones as there was a slight change in my eyes and he could get me some trials just so I could try them. They always send you away with something!
    I wish they had more recognizable brands for eyeglass frames though. I don't recognize any of the brands they carry and I couldn't find a pair I liked.
    - Larry S.
  • A
    Westrum, Dr. Joel
    Office and staff are very nice. Dr Westrum is punctual, takes time with the exam, answers questions thoughtfully and thoroughly. I've been going to this office for over a year and have had no problems. When I order contacts they usually arrive the next day. Not much more I could ask for in an optometrist.
    - Brian K.
  • A
    Triebel, Dr. Beth
    Vision Park has a nice facility. Everyone is friendly and helpful. They always think of the patient during tests/examinations. I don't especially like anything or anyone messing with my eyes, but they make it work. I also suggest the use of their eye glass shop and service department. Reasonable prices on high quality eyewear.
    - Steve S.
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Eye Doctors in Windsor Heights

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