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Chimney & Fireplace reviews in Windsor Heights

  • F
    She did not appear to actually do the cleaning and did not do an inspection of the chimney from the roof. She argued with me when she was questioned about the work and lied about conversations she had with my spouse. She offered to return to prove her work if she received additional pay. This was the worst customer experience I have ever had. After hiring a second chimney sweep, I discovered that she was highly overpriced.
    - Kayla P.
  • A
    Had him come out to my house to check my new house's chimney and fireplace. He was very professional and helped us out with information on never owning a fireplace. Placed protective gear around the fireplace so nothing would get dirty. He checked everything including the mortar around the fireplace. He showed us how the blower works and what to expect when using certain woods and fire-starters. He was very personable and friendly. Would use their services again. 
    - Gregory C.
  • A
    Alpine Chimney Sweep Inc
    The visit was great and Janie the service provider was so personable and friendly to work with.  She will be able to turn in a report to us within a day or less.  Her bid for the service was significantly LESS than the other chimney providers we talked to and her level of superior expertise was more than evident.  We will tell everyone we know in Des Moines that there is only ONE great chimney business here-Alpine Chimney!
    - Heath L.
  • A
    Buresh Home Solutions, Inc.

    They started when the weather turned bitter cold and were done in a couple of days. Everyone I worked with at Buresh was fantastic. The scheduler worked with me to establish a start date as I had just got out of the hospital and was not staying at home. They gave me an estimate and that's exactly what it cost. And the crew was so nice and very professional. The work they did looks great. They followed up and really cared about us being satisfied. We will use them for whatever comes up in the future.

    - Mia M.
  • A
    Green's Appliance Heating & Cooling
    The appointment was for between 8 a.m. and noon.  The Green's Appliance office called at about 10:45 to let me know that the technician was on the way. Nathan arrived within 15 minutes of the call and was very professional and efficient, and he also exhibited good customer service skills.  I will call Green's for my AC tuneup next spring and, whenever the furnace motor bearings finally freeze up (which I have to hope won't happen on a holiday weekend during below zero temps), I'll call Green's for installation of a new motor.  I will be happy to recommend Green's to friends, colleagues, and family.
    - Kathleen H.
  • A
    Chim Cherie's House Of Fireplaces
    This company provided excellent quality and information.  Everything we were told (such as the drawbacks of a ventless fireplace) tallied with information we had found on-line and helped us make a choice for standard vented insert.
    They had a good choice of styles and we got a really good price since it was out of season.
     Chim Cherie House of Fireplaces did not do the re-tile work necessary on the front of the fireplace but they did put is in contact with a reliable person for this work.
    The whole experience was positive and I would recommend this company to anyone wanting a gas insert. Best, this is not  a chain but a locally owned company.

    - Susan E.
  • B
    Chim Cherie's House Of Fireplaces
    Technician showed but proceeded to ask me for the instruction manual
    which I didn't have so I pulled up manual on my ipad.  He wasn't able to
    get it going but was prolonged by him having to stop and look at the
    instruction manual several times which didn't make me feel confident
    that he knew what he was doing.  I was disappointed that he left with it
    not working but glad he knew his limitations.
    - Ricky Q.
  • A
    Chim Cherie's House Of Fireplaces
    Amazing from estimate to completion.  Sales staff & installer were polite, accommodating, honest, supportive.  Installer left house spotless.  Laid tarp over area.  Installer was pleasant even when faced with changes during installation.
    - Judith K L.
  • A
    Chim Cherie's House Of Fireplaces
    Great!  Mr. Thomas was on time and efficient.  He inspected the chimneys and explained the problem areas with the photos he took with his camera.  I will have owner to get us a bid for the repair work.
    - joyce p.
  • A
    Alpine Chimney Sweep Inc
    I was very impressed with her professionalism, punctuality and the quality of work she performed.  She was running a few minutes late but was certain to call ahead and let us know which is apreciated.  She was cautious not to damage anything or make a mess in our home during and after completing the work.
    - Tim S.
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Chimney And Fireplace Contractors in Windsor Heights

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