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Garage Door Repair And Installation reviews in West Des Moines

  • A
    Hicklin Door Services
    Serviceman arrived promptly. The door had been freezing in the cold weather and not raising fully. With some adjustments to the track and spring the technician had the door working in no time. Would definitely call again in the future.
    - Matthew S.
  • A
    Hicklin Door Services
    Good, they show up on time , did the work, left no mess. There was a little mix up on the cost, but after they checked with their boss everything was good. I would told they had most parts in their truck if a part was needed. I asked about the rubber seal at bottom of garage door they don't carry it , it would need to be ordered. They never called back about it.
    - Brian P.
  • A
    Amega Garage Door Openers Inc
    Pete did an excellent job. The quality of work and his customer service were exceptional and I would always hire Amega for any of my garage door issues as I have found them to be the best among all the other garage door companies that I've used in the past years.
    - Andy K.
  • A
    Hicklin Door Services
    The work went well. It started with a very professional call with their receptionist late in the afternoon, and she was able to arrange to have someone out the very next morning, which was faster than I had hoped. The two techs who came out were very courteous and professional. They were actually early and were able to quickly get the work done, which had to do with adjusting the locking mechanism on our garage door. They quickly took the lock off, re-adjusted it to get it working again, and put it back on, and the door works just like it should now. I also noticed they took the time to do a little preventative maintenance by spraying lubricant on the garage door wheels, which I really appreciate since that may prevent future problems. Cost wise, this seemed a bit high given how fast it went (probably no more than 20 mins) and that no new parts were required, but I think that's partly because I got billed the minimum hourly charge, which is probably 1 hour, plus the standard travel charge. I would have expected something more like $80-90 for a very quick call like this, rather than $116, which is why I gave a "B" for price. On the other hand though, the hourly rate itself seemed fair, so on other longer jobs that aren't super quick fixes and use up multiple hours, and where the travel charge doesn't make up such a large percentage of the bill, I could see myself being able to give an A on price. Just not for today's job. I am happy overall with the work that was performed, and would consider hiring them again.
    - Jasen S.
  • A
    Hicklin Door Services
    Excellent! I called at 0730 and they were able to accommodate me same day, rolling into my driveway by 0900! The technician was great, completing the work by 1000. The door works nicely... better than it had before it needed repair.
    - Shauna S.
  • B
    Hicklin Door Services
    The door did not reflect the issue when the service person was present, but within a week I ended up replacing the opener with a new one as the door stopped opening all together. I'm not sure what the service technician ended up doing to "tune up the door", but it ended up being a wasted $60. I did, however, hire them to come back and install the new opener, which they did a great job of. I gave them a B on professionalism only because I was quoted a time range they would be at my house and was expecting a phone call to tell me when they were on their way. They did not call ahead of time, they just showed up. Also, given the fact that my door failed to open within a week of their visit, it would've been nice if they would've offered me a discount on the install of the new opener, but they did not.
    - Kellie F.
  • A
    Hicklin Door Services
    On both the initial visit and the installation date, they arrived within the time they quoted, worked quickly, and explained the situation well. I'm very pleased with the garage door itself and with Hicklin's prompt and curteous service.
    - John S.
  • A
    Hicklin Door Services
    They came out on time and the service tech was awesome. Very professional and explained everything he did. Did everything covered by the special, then pointed out an issue that was causing problems for my door. He gave me a price and I authorized him to do the work. Very happy with the company and work performed. Will definitely use again!
    - Steve B.
  • A
    Hicklin Door Services
    I purchased the special on garage door maintenance, but between the time I bought the service and before I had even scheduled a time, my door broke.  One wheel came dislodged causing the opposite rail to bend.  This happened over the weekend, of course.  Through Angie's List I requested my maintenance visit to be first thing Monday morning.  They replied very promptly (over the weekend I might add) and after explaining my situation they made sure I was the first service call of the day on Monday  They even offered to come over the weekend. 
    I was VERY impressed by their willingness to help and fortunately I wasn't stuck in my garage.  If I was, I have no doubt they would've made an emergency trip to fix my door. 
    Hicklin has a large number of positive reviews, now I know why.  Thank you!!!!
    - Kellie F.
  • A
    Garage Door Pros
    Excellent.  The door opens and closes smoother and tighter than it ever has before!  Jeff was very professional.  We would highly recommend him for any garage door work you might need!
    - Jane C.
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Garage Door Repairs in West Des Moines

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