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Flooring reviews in West Des Moines

  • A
    Red House Remodeling
    We have used Red House Remodeling for two major projects on our home ��� upstairs hall bathroom and our kitchen and dining room. The projects were about 3 years apart and we came back to Red House for the more extensive kitchen and dining room project after the success of the upstairs hall bathroom. Ben is very organized in assessing the project and communicating the details. He also provides realistic expectations and guidance on the project to stay on budget and achieve our remodeling goals. The Red House team has a dedicated designer to help you with your project and picking out all the elements ��� floors, cabinets, counters, fixtures, etc. Our designer on both projects ��� Jenna ��� spent time with us at our home, at their office, and at various stores reviewing options and discussing pros and cons. She was very helpful in getting us the overall look we wanted in both cases and offered her opinions. She was also patient throughout the design process, allowing us to discuss and consider multiple options. One thing I especially appreciated is their recommendation that new elements can blend well with existing ones (like our new wood floors blending with our oak trim). Once all the details were settled and demolition began, Ben provided a detailed schedule for the project and stayed on schedule and communicated any major changes to that. With the bathroom remodel, the plumber accidentally damaged the new floor and Ben made sure this was replaced at no charge to us and tried to keep the schedule interruption to a minimum. With the kitchen remodel, we really had no major delays or issues come up. Ben and crew were very helpful in making sure our old cabinets could be salvaged for Habitat for Humanity Restore ��� which is a great way to keep used items out of the landfills and help low income homeowners looking to remodel. This also eliminated our need to have a dumpster in our driveway for the duration of the project. Ben���s crew and subcontractors were polite and generally very tidy in their construction process and accommodating to our requests through the kitchen remodel. Ben even delayed the demolition of our dining room at our request so we could have a bit more room for a couple extra weeks. Overall, we have had two great experiences with the Red House Remodeling team ��� from the initial consultation, thorough and dedicated design process, organized and timely demolition and construction, and follow up on the checklist of wrap up items ��� the team does an excellent job for their clients. We have plans to use them again in the future.
    - Jennifer K.
  • A
    Red House Remodeling
    The project went very well! It was a complete makeover of our kitchen which transformed our whole main floor. Red House worked within our budget, started on their proposed start date; they were very organized and efficient and managed to stay on schedule and finish on their proposed finish date. Also, the staff was always very professional. The remodel is exactly what we wanted! We love it!
    - Robin B.
  • A
    Red House Remodeling
    All went great. Professional and clean. Work staged for the least amount of disruption. Our satisfaction was paramount. Budget was agreed and adhered to. Great communication. The design support was very helpful. Good and honest people.
    - patrick j.
  • B
    Efloors.com
    First order was delayed but I did not get notified of the delay timely. Second order was a very smooth transaction. The savings on the purchase made up for the less than stellar experience on the first order. I would try them again if I had the need.
    - Shari C.
  • A
    Scott's Home Renewal
    I cannot say enough about what a pleasure it was to work with Andy and how thrilled I am with the finished result in my kitchen. I collected a number of recommendations from friends for other contractors, whom I met with - but, I am so glad I went with Andy. From the start, his communication was exceptional. He gave me a very realistic (and ultimately accurate) timeline and I always knew exactly who was going to be working in my house on what days. No surprises what-so-ever, and when there were some minor unexpected plumbing issues once he opened the walls, Andy set up a time to discuss options with me and presented me with multiple solutions depending on my preferences and budget. There are SO many decision to be made for a large project like this, and as a first time homeowner, I was a bit overwhelmed at first - but Andy did an incredible job guiding me to quality suppliers for materials and helping me through the process all along the way. I never hesitated to ask if I had a question and Andy always took the time to respond and explain things in a way I could understand. Andy did a lot of the work himself, but his sub-contractors were also superb. Despite the fact that my kitchen was completely torn up, the house stayed surprisingly clean, they always left the site in great condition at the end of the day and were very respectful of my time and space. Even though the job was completed a few months ago, Andy has stayed available to me as I have had one or two silly little questions come up - he's been quick to respond and make sure I am satisfied and have the information I need. Andy's pricing and estimate upfront was clear and straight-forward and again, no surprises or anything questionable on that. Very fair cost for the quality of work and professionalism. I will be doing additional work (bathroom remodeling) in the next few years and would not go with anyone else besides Andy & Scott's Home Renewal. Photos are taken from different angles - but it is the same kitchen :)
    - Emily S.
  • A
    Efloors.com
    Ordered twice from floors.com as we weren't sure we would have enough. The first order was received within the expected timeframe, but the second was delayed several days. We did, however, receive an email resetting expectations, so I am still giving them a high score.
    - Shari C.
  • A
    Haines Carpet Service
    Ron restretched carpets in our bedroom, hallway and bathroom where they had puffed up.  He was on time, moved the heavy furniture and left the rooms neat.  We were pleased with his work.
    - Jean R.
  • A
    The Flooring Guys
    We originally had several weeks to get ready for these floors to be done.  Flooring Guys had an immediate opening so we grabbed it and suddenly we had to clear out two girls' bedrooms in a couple days!  AND this coincided with a family trip so we would not be home while the work was being done.  Flooring Guys were very professional and responsive and worked around our crazy schedule.  I received calls about the work details and they were very respectful of our needs while we were mostly not around.
    The floors are BEAUTIFUL!  Absolutely perfectly done.
    - Ann V.
  • A
    All Trades Construction and Maintenance Inc
    Showed up when he said he would. Did the job quickly and efficiently. I can now walk down my hallway like a ninja. Which is important with sleeping babies. He also installed a new thermostat and fixed a door that wasn't hung right.
    - Barbara H.
  • A
    Porter Tile Company
    We added to the scope a little bit. We did have a little up charge because there was a little bit more footage involved and then some other features we had him look at. It included some additional work so it was outside the scope of $349 program. It was very well done. Very satisfied. He was real easy to work with. They came out and made appointments. It worked out real well and he did a good job showing up and informing us of details or other things to think about. There was little confusion about what tile we were to pick out and exactly where to get it from there was little confusion about that but overall in the end it was fine. We had a couple of issues getting back and forth. He responded. He was there when he said he was going to be. He and son were very thorough and professional and cleaned up afterwards and all that. The quality was excellent.
    - Larry R.
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Flooring Installers in West Des Moines

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