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Countertop Installation reviews in West Des Moines

  • A
    Red House Remodeling
    My wife and I have worked with several contractors over the past three years to remodel and refurbish the interior and exterior of our house. We���ve been fortunate in our choices of service providers and are pleased with most everyone we���ve worked with. But without doubt, one of our very best choices was Red House Remodeling who helped us plan and remodel most of our first floor. The kitchen and dining room was our biggest project, and thanks to Red House was an absolute success. The process they follow in presenting design options and planning every detail virtually guarantees the outcome. We spent a good deal of time upfront working with Jenna, one of the staff interior designers who walked us through several design options and then through every choice of products and materials for the project���from cabinets and counters to fixtures and switch plates. Not only did Jenna help us consider details we���d have never thought of on our own, she also offered great advice that helped cut throught the overwhelming number of options to make choices that worked well together. Ben and Jenna then worked with us to wrangle the whole project down to the most important features and options at a price with which we were satisfied. With a complete schedule and set of plans that covered all the structural, hvac, plumbing, electrical, and finish work details, Ben and his crew put it all in motion and transformed a run-of-the-mill kitchen and dining room layout into just the functional space we were looking for. Ben brought in a structural engineer to verify all the needed underlying changes to ensure the job came off without a hitch���and that���s just what happened. We knew just what had to be done from the start; no mid-project surprises or compromises. We were impressed not only with Ben���s crew, but also with the great subcontractors they work with. And we appreciated Ben���s active management style and and oversight of the work. We always knew where the project was at and what came next. I was especially greatful for all the precautions taken for dust control and the effort made to keep the area clean throughout the construction. In the end we have a gorgeous kitchen/dining room finished on time and on budget���and most importantly, no complaints! Following the kitchen, we worked with Red House to remodel our living room, too, with similarly fantastic results. Throughout both projects and since completion, Ben and company have been very responsive and accommodating. We���ll be taking on the second floor in a few years, and there���s no doubt who we���ll call.
    - Phillip M.
  • A
    Red House Remodeling
    We have used Red House Remodeling for two major projects on our home ��� upstairs hall bathroom and our kitchen and dining room. The projects were about 3 years apart and we came back to Red House for the more extensive kitchen and dining room project after the success of the upstairs hall bathroom. Ben is very organized in assessing the project and communicating the details. He also provides realistic expectations and guidance on the project to stay on budget and achieve our remodeling goals. The Red House team has a dedicated designer to help you with your project and picking out all the elements ��� floors, cabinets, counters, fixtures, etc. Our designer on both projects ��� Jenna ��� spent time with us at our home, at their office, and at various stores reviewing options and discussing pros and cons. She was very helpful in getting us the overall look we wanted in both cases and offered her opinions. She was also patient throughout the design process, allowing us to discuss and consider multiple options. One thing I especially appreciated is their recommendation that new elements can blend well with existing ones (like our new wood floors blending with our oak trim). Once all the details were settled and demolition began, Ben provided a detailed schedule for the project and stayed on schedule and communicated any major changes to that. With the bathroom remodel, the plumber accidentally damaged the new floor and Ben made sure this was replaced at no charge to us and tried to keep the schedule interruption to a minimum. With the kitchen remodel, we really had no major delays or issues come up. Ben and crew were very helpful in making sure our old cabinets could be salvaged for Habitat for Humanity Restore ��� which is a great way to keep used items out of the landfills and help low income homeowners looking to remodel. This also eliminated our need to have a dumpster in our driveway for the duration of the project. Ben���s crew and subcontractors were polite and generally very tidy in their construction process and accommodating to our requests through the kitchen remodel. Ben even delayed the demolition of our dining room at our request so we could have a bit more room for a couple extra weeks. Overall, we have had two great experiences with the Red House Remodeling team ��� from the initial consultation, thorough and dedicated design process, organized and timely demolition and construction, and follow up on the checklist of wrap up items ��� the team does an excellent job for their clients. We have plans to use them again in the future.
    - Jennifer K.
  • A
    Red House Remodeling
    The project went very well! It was a complete makeover of our kitchen which transformed our whole main floor. Red House worked within our budget, started on their proposed start date; they were very organized and efficient and managed to stay on schedule and finish on their proposed finish date. Also, the staff was always very professional. The remodel is exactly what we wanted! We love it!
    - Robin B.
  • A
    Smith Interior Designs
    "Hannah made our kitchen into our dream kitchen. She listened to everything that was important to us and provided her knowledge and design experience and made it even better than we could have imagined. She was there to take care of all the details all along the way and made it so easy for us. We would not have the kitchen we have today without the help of Smith Interior Designs. I'm so glad we had Hannah's help to get it right!"
    - Angie S.
  • A
    Premier Construction Services
    Can not say enough about the crew, both employees and sub contractors. All of them work with pleasure, as a good team, and therefore the work quality and output is fabulous. Attentive to detail, aware of our needs, and able to offer advice on items which improve the overall result. Individually, they are all great, as a team they are fabulous. We will do another project (downstairs) and Adam will work with us on that as well.
    - Marc C.
  • B
    Bertini Tile, LLC
    First off, this is a VERY small job that may not be representative if you are buying thousands of dollars of granite. We hired a plumber to install a reverse osmosis system, so we needed the granite drilled to put the faucet on the counter.  Had a bit of trouble connecting with the service department to get an appointment set up - took 4 calls from me; BUT, they were able to squeeze this job in as a 'fill-in' between other jobs within the week's time frame I asked for.  They were only able to tell me what day they'd be there with no time frame within the day, but they were willing to call when they were on the way, and that worked fine for me.  
    It's about a 10 minute job and the guys that came out were polite and made sure the hole was right where wanted it. They brought along a wet vac to clean up the mess, but it didn't have a filter on it and must have had some residual product from previous jobs as a couple of hours after they left there was a pretty generous coating of dust that had settled all over the kitchen.
    The price was actually more than the plumber charged for the hour it took him to install the system, so while it's not an inordinate amount, I think a 'fair' rating is appropriate.  
    I did appreciate them getting this done with in a week as it appears many providers are enjoying a very busy time right now and were not advertising that they were available at all.
    - John H.
  • A
    I am pleased with them. I like what the did and the color matches with the other parts of the kitchen. The price was good. However there was one part of the kitchen that they cracked a little bit. They installed a wrong part and when I noticed, they uninstalled it and got the right part.
    - James & Nancy G.
  • D
    Red House Remodeling
    Pricing was outrageous!  For a door we talked about replacing; he quoted us 3.5x the cost of the most expensive model door we could find at Lowe's as the "average" cost.  His projection for the whole project was 4x higher than everyone else that has come out.  I understand variances in prices based on quality of materials and craftsmanship, but unless he's going to use gold for the whole thing I don't understand how he could give us a quote that high with a straight face.
    If money is no object, I'm sure he does just as good a job as everyone else in town...
    - Srikant M.
  • A
    Kamen Granite & Marble Tops, Inc.
    Kamen Granite couldn't have done a better job with our countertops. They are professional, courteous, very accomodating, and punctual. They offered excellent prices with no hidden costs. Kamen offered a better grade of granite at a cheaper price. They did a fantastic job of making sure everything was perfect. Amir brought his big level into the kitchen to be sure that the countertop was absolutely perfect as he would accept nothing less. I love our granite countertop and feel that we had real craftsmen cut and install it. We will most heartily recommend Kamen Granite in the future and will most certainly use this company in the future.
    - Mary S.
  • A
    Amazed Design & Construction
    Finished product exceeded our expectations. Project came in at the bid amount. Very pleased, definitely would use Chris again. In fact, probably wouldn't bother get bids from others. Beautiful tile work.
    - Robert T.
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Countertop Kitchen Installers in West Des Moines

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