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Chimney & Fireplace reviews in West Des Moines

  • A
    Red House Remodeling
    My wife and I have worked with several contractors over the past three years to remodel and refurbish the interior and exterior of our house. We���ve been fortunate in our choices of service providers and are pleased with most everyone we���ve worked with. But without doubt, one of our very best choices was Red House Remodeling who helped us plan and remodel most of our first floor. The kitchen and dining room was our biggest project, and thanks to Red House was an absolute success. The process they follow in presenting design options and planning every detail virtually guarantees the outcome. We spent a good deal of time upfront working with Jenna, one of the staff interior designers who walked us through several design options and then through every choice of products and materials for the project���from cabinets and counters to fixtures and switch plates. Not only did Jenna help us consider details we���d have never thought of on our own, she also offered great advice that helped cut throught the overwhelming number of options to make choices that worked well together. Ben and Jenna then worked with us to wrangle the whole project down to the most important features and options at a price with which we were satisfied. With a complete schedule and set of plans that covered all the structural, hvac, plumbing, electrical, and finish work details, Ben and his crew put it all in motion and transformed a run-of-the-mill kitchen and dining room layout into just the functional space we were looking for. Ben brought in a structural engineer to verify all the needed underlying changes to ensure the job came off without a hitch���and that���s just what happened. We knew just what had to be done from the start; no mid-project surprises or compromises. We were impressed not only with Ben���s crew, but also with the great subcontractors they work with. And we appreciated Ben���s active management style and and oversight of the work. We always knew where the project was at and what came next. I was especially greatful for all the precautions taken for dust control and the effort made to keep the area clean throughout the construction. In the end we have a gorgeous kitchen/dining room finished on time and on budget���and most importantly, no complaints! Following the kitchen, we worked with Red House to remodel our living room, too, with similarly fantastic results. Throughout both projects and since completion, Ben and company have been very responsive and accommodating. We���ll be taking on the second floor in a few years, and there���s no doubt who we���ll call.
    - Phillip M.
  • A
    Premier Construction Services
    Can not say enough about the crew, both employees and sub contractors. All of them work with pleasure, as a good team, and therefore the work quality and output is fabulous. Attentive to detail, aware of our needs, and able to offer advice on items which improve the overall result. Individually, they are all great, as a team they are fabulous. We will do another project (downstairs) and Adam will work with us on that as well.
    - Marc C.
  • A
    Top Notch Chimney Sweep & Services LLC
    We have a new to us gas log fire place that we wanted inspected before we used it.  Tom was very helpful explaining what to look for with the gas log, how to use it, etc.  He was very careful laying out coverings over the carpet so as not to dirty it and he cleaned up very thoroughly after he was done.  We also had our dryer vent cleaned out.  It was a mess!  Tom told us that we could have had a fire with all the lint that was in the dryer vent.  He very carefully cleaned it all out and cleaned up the area when he was done.  I was so glad to have this work done and to have Tom do this for us.  He was very pleasant and professional and made me feel very comfortable about what he was doing and why.  I will definitely call him again and recommend him to friends.
    - Robin M.
  • A
    Kohles & Bach Heating Cooling & Fireplaces

    This is the second and continued review for this provider. The first one I did was not that complimentary.

    The first time they came out to review the fireplace to determine what needed to be repaired, they told me it was the damper. They were going to order one and call me when it was received. I didn't hear from them so I called but did not get a return call. I wrote a less than complimentary review on them on Angie's list. My complaint was they didn't call me back.

    I wrote the review and within two days, the fireplace technician called me, apologized very politely. Explained that it was his error for not calling me back. He had the damper and wanted to know if I would allow him to come and install it. Of course I said yes. 

    He came over to the house, arrived on time and installed the damper. He charged me for the damper but did not charge me for the service call. He again apologized for not calling me back. He was extremely polite.

    The every next day, the owner of the company followed up and called me. He wanted to make sure the driver had contacted me and that I was satisfied. I told him I was and I did appreciate his call too.

    I was probably too quick to write the complaint and I do want to let everyone know, the minute the owner knew I had an issue, he made sure I was taken care of and in a very professional, very courteous way. I would not hesitant to recommend them to anyone.

    - Jerry L.
  • A
    I called and set up the appointment only a day ahead of time. His price was fair and better than competitors. He was very friendly and showed up early. He explained everything in great detail and was very thorough. I was pleased with the service and would highly recommend him to anyone needed a chimney sweep.
    - Allison H.
  • D
    We contacted Chiminey Cricket by phone to inquire about having our chimney capped on the weekend. They were closed at this time so we left a message. We heard back three days later, which seemed to be a poor response time, when they left us a message to arrange an appointment. After calling them back a second time and leaving them another message we never heard anything from them again. Assuming their responsiveness was an indication of the quality of their service we did not pursue business with them any further.
    - Aaron S.
  • D
    Fireplace and BBQ Center
    k  was started.  Then we learned the measuring that had been done initally was wrong and the unit we selected did not fit and the doors were incorrect as to what was ordered as well.  We had a gaping hole for about 2 weeks when I phoned the business to inquire as to what was going on and they told me our correct items were in and they were waiting for a call from us.  In the long run we truly enjoy our fireplace but it was a mess right from the start.  The Fireplace and BBQ Center refused to be accoutable for any of their errors, the electrician left wood shavings from drilling all over our basement floor and I needed to take additional time off work to correct their errors.  It was a very disappointing and frustrating experience.
    - Jeff B.
  • A
    Good News Consturction does excellent work.  They know how to rebuild a portion of a room and make it match existing.  The job did take longer than expected with what seemed like a lot of downtime but I was kept informed.  They clean up after themselves and are completely trustworthy.  I would not use any one else.  They have also remodeled my kitchen and converted my formal living room into an office with built in desk and bookselves. In the end the wait is worth it.
    - Lisa S.
  • A
    Buresh Home Solutions, Inc.
    We are selling our home and knew that the guttering and chimney needed repair for buyer appeal. Angie's List had a very favorable rating for Buresh Home Solutions. My experience with them lived up to their rating. The owner and his wife were very friendly, reliable and easily accessible throughout the whole process. The workers performed great work and were also very friendly and informative when talking about the work being performed. The chimney looks great and the painter was able to match perfectly the paint with the rest of the home. I would use Buresh Home Solutions again for any home remodeling projects if I was staying in my home or in the area.
    - Tim H.
  • A
    Alpine Chimney Sweep Inc
    They were very responsive, very responsible, and I think it was very cost effective.We had a lot of trouble finding anybody to do that job and we been looking for several years. There was one there and we essentially had it replaced but there was a lot of work involved in it. They had to raise the mantel, they had to insulate the chaise, they had to tear off siding. Oh it was a big deal. They did absolutely great, it's just perfect, we love it, and they were wonderful.
    - Carol B.
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Chimney And Fireplace Contractors in West Des Moines

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