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Westside Appliance Repair

Founded 1999 • Angie's List since July 2007

B Rated | 64 Reviews

Description

Westside Appliance Repair is your source for expert appliance repair and the largest stock of appliance parts in the area. Located on the west side of Des Moines for easy access to anywhere in Central Iowa. Serving customers in the Des Moines area since 1941....

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Verified Reviews

A few reviews for this pro…

A

RATED

04/26/2018

Great. The tech was personal and professional, explaining what happened and what he was doing to fix the problem. The price was also low.

DESCRIPTION OF WORK
Fix Icemaker in Fridge

CATEGORY appliance repair

A

RATED

02/14/2018

We have hired West Side Appliance several times over the years, for appliances in 2 different houses, incl, stove repair (x2), dryer repair and vent cleaning, refrigerator repair, and washer repair. They are always professional and knowledgeable, and have always been very good about discussing options (i.e. when a repair is not needed or would not be warranted given the age and condition of the ap...

DESCRIPTION OF WORK
stove repair, dryer repair, washer repair, dryer vent cleaning

CATEGORY appliance repair,dryer vent cleaning

D

RATED

08/02/2017

They got the clog removed but charged $175 for a 1/2 hour of work. I asked the technician if he could quick take a look at my ice maker and he tells me he doesn't "have time". So my $175 per half hour doesn't buy me 10 minutes to look at my ice maker. Total rip off.

DESCRIPTION OF WORK
A clog in my dishwasher drain.

CATEGORY appliance repair,small appliance repair

A

RATED

02/02/2017

Pete arrived when he said he would, texted me the day of to confirm and texted me when he was on his way. After diagnosing, he determined that the heating element needed to be replaced. The dryer was very dirty inside and he asked for my vacuum and cleaned it out for me while fixing it, which I thought was very nice. He was was done with the job in 1/2 hour. He also gave me a coupon for a dryer ve...

DESCRIPTION OF WORK
I needed a repair for my dryer, there was no heat.

CATEGORY appliance repair

C

RATED

10/29/2016

We received the reimbursement check on October 28th.

DESCRIPTION OF WORK
I promised to amend my review giving Westside Appliance Repair an "F" as they responded to our complaint and reimbursed us for the service call and an additional $100.00. Here is their response to our complaint - On Wed, Oct 5, 2016 at 10:37 AM, Joe Chmelka wrote: Mr. Kreg, I just want to take this opportunity to apologize for our unsatisfactory performance at your home. Our service technicians are very well trained and this is highly unusual. We have spoken to Doug and he feels very badly that this happened. We do not tolerate actions like this. Thank you for making us aware of this situation. We will be refunding the $175 for your DM Services invoice. And, an additional $100 from the original service call. I hope that you will allow us at Westside Appliance Repair to earn back your trust. Sincerely, Joseph Chmelka Owner and CEO Westside Appliance Repair

CATEGORY appliance repair

Services Offered

Repair of appliance includes dishwashers, dryers, refrigerators, freezers, ice machines, garbage disposals, microwave, gas stove, electric stove, stoves, oven, range hoods, washing machines, compactors, compactors & cook tops. Dryer Vent Cleaning, Gas Fireplace Cleaning.

Services Not Offered

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General Information
Free Estimates
No
Payment Options
American Express, Check, Discover, MasterCard, Visa
Senior Discount
No
Emergency Service
No
Warranties
Yes