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Chimney & Fireplace reviews in Urbandale

  • A
    CHIMINEY CRICKET
    Had him come out to my house to check my new house's chimney and fireplace. He was very professional and helped us out with information on never owning a fireplace. Placed protective gear around the fireplace so nothing would get dirty. He checked everything including the mortar around the fireplace. He showed us how the blower works and what to expect when using certain woods and fire-starters. He was very personable and friendly. Would use their services again. 
    - Gregory C.
  • A
    Green's Appliance Heating & Cooling
    The appointment was for between 8 a.m. and noon.  The Green's Appliance office called at about 10:45 to let me know that the technician was on the way. Nathan arrived within 15 minutes of the call and was very professional and efficient, and he also exhibited good customer service skills.  I will call Green's for my AC tuneup next spring and, whenever the furnace motor bearings finally freeze up (which I have to hope won't happen on a holiday weekend during below zero temps), I'll call Green's for installation of a new motor.  I will be happy to recommend Green's to friends, colleagues, and family.
    - Kathleen H.
  • A
    RBC Tile and Stone of Iowa
    RBC was highly recommended by the person who tiled our kitchen backsplash. The showroom is beautiful and the staff (Brigit) is excellent. She's very knowledgeable, professional,, friendly and great to work with. We placed our order through our tile installer, and the order came quickly and without any problems.
    Their products are high quality. We chose a fancy patterned tile for above our stove, and so it was a little more expensive. I think they're prices are competitive with the other stores that sell natural stone, and their customer service is wonderful and much more personal than the Big Box stores. We will go back to RBC when we are ready to do our fireplace surround. I believe that orders must be placed through a professional (tile installer or interior designer) but I could be wrong. Well worth a call and visit.

    - sandy s.
  • A
    Chim Cherie's House Of Fireplaces
    This company provided excellent quality and information.  Everything we were told (such as the drawbacks of a ventless fireplace) tallied with information we had found on-line and helped us make a choice for standard vented insert.
    They had a good choice of styles and we got a really good price since it was out of season.
     Chim Cherie House of Fireplaces did not do the re-tile work necessary on the front of the fireplace but they did put is in contact with a reliable person for this work.
    The whole experience was positive and I would recommend this company to anyone wanting a gas insert. Best, this is not  a chain but a locally owned company.


    - Susan E.
  • F
    Chim Cherie's House Of Fireplaces
    We called to have our chimney swept because we moved into a new house and were not sure when they had had it done previously. We called before Thanksgiving and they were not able to get us scheduled until December 13th (which was their FIRST available appointment). My husband took the afternoon off of work to meet them at our house from 12-2. No one showed up. No one called. At 2:40, my husband called and the woman who answered the phone (Deb), said that their chimney sweeper walked off the job and they were backed up. There are obviously so many systemic reasons for their poor service....why do they not have enough people working a busy season? why don't they hire dependable people? why don't they call if they do not have someone to come to their appointments? etc etc etc. Deb said she would email my husband with a new appointment time and would bump us to the front of a long list of people waiting. We both assumed this would happen within the next few days. When the email came, our new appointment was on FEBRUARY 13th!!! A full 3 months after we had scheduled our first appointment, and TWO months after they failed to show up for our appointment. When I called the office to ask why this would take so long, DEB answered the phone and was extremely unprofessional and rude. When I explained what had happened, she was confused why I would be upset by the fact that they weren't going to come out until February 13th (again, TWO months after they missed our appointment). She said it didn't do any good to get mad because the guy walked off the job, what was she supposed to do? I told her that I would be reviewing their services online and she said, and I quote, "Go for it." So I went for it!
    - Kelli B.
  • A
    Fluesbrothers Chimney Service
    unknown
    - alan b.
  • B
    Kohles & Bach Heating Cooling & Fireplaces
    They were the original company who installed my fireplace and I would use them again in the future.
    - Jeff S.
  • A
    Solid Rock Landscaping LLC
    Great attention to detail in all aspects of landscaping. They can do it all.
    - Carrie D.
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Chimney And Fireplace Contractors in Urbandale

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