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Archadeck of Central Iowa

Founded 1997 • Angie's List since November 2009

D Rated | 2 Reviews

Description

We are the Des Moines / Central Iowa office of Archadeck, a national franchise community of custom outdoor living space designers and builders. Our product offerings include decks, porches (screened, open, front), sunrooms and multi-season rooms, pergolas, gazebos, patios and hardscaping, outdoor kitchens, outdoor fireplaces and fire pits and more. The company is owned by brothers Harold and David Cross. Part-time office staff are also employed to assist with office staffing and administrative detail. Construction is managed by David Cross in his primary role of Construction Manager. Construction is performed by sub-contractor crews who have worked with us regularly, some for as many as 10 - 14 years. Harold Cross' primary roles are in Sales and Business Management. Our office and showroom in Urbandale offers our clients an excellent facility to review design offerings and material and style options for their projects. Generally, this is proceeded by an on-site and complimentary design consultation to define the specific interests and parameters of the project. More information about Archadeck, who we are and what we do, can be found at our web site at http://central-iowa.archadeck.com....

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Verified Reviews

A few reviews for this pro…

D

RATED

08/10/2015

Everything went great up until the day the project started.  First off, we had a particular color chosen for the stamped concrete patio.   Cement guy asked me what color?  I said Harold should have told you as we picked out a color with Harold.  Apparently cement guy wasn't told the color.   Phone calls were made and was told they don't have the chosen color anymore.   What??!!  Why weren't we tol...

DESCRIPTION OF WORK
Stamped concrete patio.  

CATEGORY decks,stamped concrete

F

RATED

11/11/2014

Our deck is still not up to code... We signed contract 2012 that states substantially done which means if you can walk on it you need to pay in full even if things are not completed. We requested our railing on ride side in 2012... 2013 they put the gate up finally... On the wrong side. We still do not have safety gate up and small misc. things to be done on our deck that we paid for. Now, 2014 we...

DESCRIPTION OF WORK
Built a deck back in 2012 that is not completed as of Nov. 2014.

CATEGORY decks

SERVICE PROVIDER RESPONSE

Archadeck of Central Iowa prides itself on attaining satisfied client relationships with each of our projects. We take seriously – as we have with this client – any concerns or conflicts that may arise on our projects and are committed to resolving any situation to our client’s satisfaction. A September 21st e-mail to our client laid out a clear response to the outstanding issues with their projec...

Services Offered

We are the Des Moines / Central Iowa office of Archadeck, a national franchise community of custom outdoor living space designers and builders. Our product offerings include decks, porches (screened, open, front), sunrooms and multi-season rooms, pergolas, gazebos, patios and hardscaping, and more. We offer complimentary design consultations and our showroom and office in Urbandale is also available (call ahead to ensure proper staffing). Warranty and Guarantee protection as well.

Services Not Offered

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General Information
Free Estimates
Yes
Payment Options
Check
Senior Discount
No
Emergency Service
No
Warranties
Yes