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Moving reviews in Spencer

  • F
    Apartment & Office Movers of NC
    On Saturday he and his crew quickly started loading the truck. They took approximately 6 hours to load my 4 bedroom house. I met him on Monday at our destination to unload the truck.
    When we began to unload the overloaded truck, items near the door were wet. There had been a large rainstorm with high winds the night before so Ip'[ wasn't necessarily surprised because the door didn't look like it sealed well. As I discovered as we unloaded the door was not the only part of the vehicle that let in water.
    As it turns out the speed at which the truck was loaded was not entirely efficiency, it was to disguise the giant hole in the corner of the roof of the vehicle. Tony admitted to me after we unloaded my soaking wet, stained, crushed belongings that the truck had been in an accident and had not been repaired.
    After he asked me what he could do to make it right and then haggling with me over my suggestion of reducing his price by $450, he pledged to maintain contact so that in the event that things did not dry without incident he could make things right. At the point of writing this review I have called him 3 times in 24 hours and have not gotten a response.
    As I unpacked boxes on Monday night and Tuesday morning, I discovered additional items that were wet including a new IKEA chest of drawers. The finish had completely peeled down the side. The bags that I had provided to wrap my mattress and box springs were not put on until the items were unloaded and now they are stained- voiding my 20 year warranty.
    If Tony were a man of his word, he would have already returned my call so we could submit a claim to his insurance company. I believe that he will never do so. He tells potential customers to check out his ratings on Angie's List. I hope this helps someone else because our move was too hurried to allow me to do that sort of research. Please note that the man and the company have a very poor rating with BBB as well (a fact I found out too late).
    Bottom line: If I had seen the state of his equipment before they had loaded, I would not have allowed him to proceed. If I had known he would not live up to his word, I would have never hired him in the first place.
    - Crystal B.
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Moving Companies in Spencer

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