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Door Installation reviews in Solon

Real People ~ Real Reviews ~ Real Results

  • One crew first put in the doors and windows in a couple days. The siding crew had a bigger job to do as they removed the old siding and then needed to wrap the premises with the insulation before installing the new siding and trim. The siding crew also had to deal with inclement fall weather of November, 2010 but persevered until completion.

    Both crews were professional and cleaned up after themselves daily.
    - Patricia I.
  • Tim had trouble getting parts from Anderson windows, but when they came everything went fine.  He addressed any problems we brought up.  Also recommended contractors for other aspects of the job.  He and Randy were friendly and easy to work with.
    - Jan W.
  • When we first moved in, you couldn't light a candle in our house without the draft blowing it out. The helpful window sales person, Tom Casey, came out and talked with us about our budget, our goals, and then assisted us in identifying our major issues that needed to be addressed immediately, and what could wait until we could afford more to be done. Tom gave us a price, we put down a down payment and were clearly given the details of how the remainder of payments were to be made so that we could plan the entire project.The approximate date was given for delivery of the windows and doors, and then we were given a phone call to set up installation ahead of time. The installers arrived on time, were dressed appropriately and were incredibly friendly. We were impressed with the quality of the product and the warrantee information given after installation. Since the installation we have had minor mishaps with window blinds not working and all it has ever taken is a phone call. Within 48 hours Tom or another representative from Home Town have been out to take pictures and confirm that they are ordering the correct piece to be fixed, they provide a time frame for delivery of the item and follow up with a phone call once the item is in to install it. We have NEVER had a complaint about service or product quality with Home Town Restyling, their staff, or professionalism.Within the last year, we have had them in to remodel our kitchen, entry-way, hall way, dining room, install a half bath, replace exterior stone work, re-side the exterior, and finish replacing the windows that were remaining. Our home is more energy efficient because of the expert work and advise that Home Town has provided. You may find less expensive companies to work with, but you won't find better.We tell everyone that we live in the house that Home Town Restyling rebuilt.
    I will end with this:  When you have a home remodeling project that is going to extend into months, such as our kitchen, dining room, half bath, entry-way, remodel did; you have to know that there are going to be times when you are not going to be able to be at home and to trust the installers with your belongings.  This company and it's employees are honorable and trust worthy.  Tim installed our windows and doors, Jerome and Nick remodeled our kitchen (and all other rooms previously mentioned), Brad installed our tile over our stovetop, and Toby and T.J. replaced our exterior siding.  If they had a problem, they took the time to explain it and then fix it right.  If I wasn't happy with something, they would move mountains to make it right (as in the case of the pedestal sink).  When they left every day they cleaned up before leaving and then talked to me about what time they would be on the job the next day.  In today's world it is difficult to find quailty customer service.  Home Town Restyling could give lessons to other contractors in professionalism and customer service.  Like I said, you may pay a little more, but I wouldn't go anywhere else.
    - Darcy E.
  • Getting the work scheduled as the salesman originally promised was two weeks late and required a phone call by me to get on the installation schedule. The two installers did an outstanding job. They knew their stuff, cleaned up afterwards, and did all other things you would expect and more for such work. The doors seal to the walls and concrete floor much better than those that were replaced.
    - William J. S.
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Door Installers in Solon

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