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Home Improvement reviews in Slater

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  • The dining/family room is beautiful and functional. We are extremely pleased with each and every project. The reason we hired and rehired Addition Doctors for our projects is we completely trust John and Nate Stidolph. We trust them for their honesty, integrity, willingness to collaborate, and expert knowledge and craftsmanship. We highly recommend Addition Doctors.
    - Diana B.
  • Dale Collins came to my house and went underneath.  He pulled some wet insulation and showed me that all the insulation for half of the house needed to be replace and new tarps put in.  I had to leave during part of this "work".  Later he came into my house and told me that he was finished and told me that he had cleaned the A-Coil also.  He charged me $848.  I wrote him a check.  My son told me later and told me that I had been overcharged.  I slept on it and then called my bank and stopped pay on the check.  I called Collins and told him that I had stopped pay.  I told him that I would investigate and possibly pay him after.  I called around and got a reputable firm to check my furnace. .  It was then that I discovered my A-coil is in the furnace not under the trailer.  It was very dirty.  I took pictures before and after.  Collins had called me several times that day.  The last time, I told him I had pictures.  First he told me that he had cleaned the A-Coil under the trailer.  By then I knew that there was not one under the trailer.  I have never hear from him again.  The next week, I got someone to go under my trailer to see what Collins had actually done.  Turns out that he replaced the insulation and tarp nearest to the opening and nothing else.  There was a lot of wet insulation under my trailer and I had an hones contractor replace it and tarps.
    Since that time I have done some checking on Dale Collins.  He is not licensed.  He does not have electricians.  I filed a report with the Story County Sheriffs department.  I can't do anything since I stopped pay and got my money back, but my information is  there in case anyone else wants to sue him,  I filed a complaint with the Iowa Attorney Generals Office.  Again I got my money back but if more people complain, they may go after him.
    Fortunately, I found two honest contractors who did the work for me, one the furnace and the other the insulation and tarp replacement.  Even with two separate service calls, the cost was cheaper than what Collins charged me.
    - Susan J.
  • They are very responsive when you call outside the normal appointments.  I have called when there are pests caught in trap which I did not want to deal with.  They came out quickly to take care of it. 

    Their two hour window of appointments is reasonable.  They normally come right on time.  They do tell you they will alert you if they will be late.  And, they are very responsive to changes.

    I live outside the Des Moines area which is about a fifteen minute extra trip time for them.  They have never complained or brought this up to be an issue.

    I have purchased another home and continue to use their services on both my homes on a short term basis.

    My only concern is their field staff are not full time employees which leads good staff moving on to better full time jobs.  I have worked with about four different service staff in the four years of working with them.

    - Betty R.
  • We were thankful for all of the information provided in their inspection report.  It helped us make an educated decision and negotiate a price that included credit for things that needed to be fixed after the purchase of our home.  Even though there was snow on the ground they checked out the roof and exterior of the home and garage.  We were very pleased.
    - Jennifer S.
  • My family and I moved all the furniture out the night before we were to have the carpets cleaned.  The gentleman called 5 minutes before they arrived to let me know they would be at my residence in about 5 minutes.  Once they arrived, they measured and then told me what it would cost.  No Hidden Fees!!!  It was exactly what I was quoted over the phone.  There were a few spots I was worried about as there was creosote stains from work boots and the carpet had not been cleaned in over 15 years.  They cleaned, and treated the carpet in about half an hour and it looked amazing.  Once they were done, they gave me a pair of plastic booties like they were wearing so I would not hurt the scotch guard protection as it was drying.  We are very-very pleased with the service and the end result.  Our carpets look and feel better than they did the day we moved in.  I would highly recommend this company to anyone.  We will have them out again when it's time to do the bedrooms.
    - Cathy J.
  • Lyle's crews showed up promptly each day. They are professional, courteous and work hard. Even if Lyle was not available (he returned my calls every time), his crews were able to answer all of my questions. They cleaned up the job-site every night so I didn't have to worry about the neighbors seeing a mess or my son getting hurt. The job was finished much faster than I expected and Lyle still calls almost a month later to see how everything is performing.
    - Don S.
  • We had very good service from Bell Brothers. That's who we use for our, just maintenance. About four years ago, we got new air conditioning from them.
    - Ann S.
  • I want to give them a B on price but an A on everything else.
    - Ann S.
  • I would give them an A for everything.
    - Ann S.
  • I would give them an A in all the categories.
    - Ann S.
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Home Improvement Services in Slater

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