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Cleaning reviews in Oskaloosa

  • A
    Nelson's Cleaning
    They have been wonderful. Originally contacted two different companies I found through Angie's List. Both were good, but I liked that Nelson's Cleaning is a smaller company. They have been helping us for the past few months and it's been great. The initial cleaning is much more expensive, but I thought it was worth it. They clean everything! Then the monthly cleanings since then have been great as well. They are also wonderful about working around my schedule and making adjustments as needed. This is the first time I have had a house cleaning service (other than a one shot service years ago) and hesitated to do it, but eventually just needed the help. Now I feel like they do a better job than I would and much more efficiently than I could. I love how our house looks when they're done and I would definitely recommend this company.
    - KIM M.
  • B
    Gibbs Window Cleaning Inc
    Provided estimate without us having to be home. Very nice answering questions over the phone. Selected Gibbs over others because price seemed to be reasonable and liked the idea of working with a smaller company. Arrived as scheduled, but rep was unaware that we had asked to have the chandelier cleaned and didn't have the proper ladder to do it. He indicated that the owner would call to schedule another date for the chandelier. I did not receive a call, so I called him to make arrangements. Second rep arrived as scheduled (even a little early), but had an invoice for a price different than what I had been quoted on the phone. He immediately changed it to match what I had been told. Both gentlemen that were here were very nice and professional, I just wish it could have been handled all at one time. Also, they no longer honor the $10 Angie's List discount as indicated on the Angie's List website.
    - KIM M.
  • F
    Gerlach Steam Cleaning Inc
    Supposed to call us when they were on their way over. Never called. Indicated their competitors would immediately treat the carpet with cleaning solution without vacuuming up any loose dirt, thereby creating a muck / mud that would lead to other problems. But their technicians DID NOT pre-vacuum any of the carpet in our home. We inquired about the pre-vacuuming a couple days later and were told that it really wasn't a problem. So either they use it as a marketing tool and there's no truth to it or we have the muck / mud in our carpet because they didn't do what was promised. They sent another crew a few days later (after all furniture was in) but we're still left with unclean and stained carpet. Tile/grout cleaning didn't live up to their promises either. Later we were told that, "sometimes the chemicals just can't do the job." Their solution was a $33.30 refund (cost to clean 1 room). We expressed our dissatisfaction in a letter to the owner (9/18/06) and never received a response.
    - KIM M.
  • A
    - Matt P.
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Cleaners in Oskaloosa

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